Domino's Pizza

18214 Flower Hill Way, Gaithersburg
(301) 869-3000

Recent Reviews

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Larissa Lopes

I recently ordered from Domino’s as we usually do once a week and, unfortunately, encountered an issue with my order. At first, I was disappointed, but when I reached out to customer support, my experience took a complete 180-degree turn. The manager Awais Sultan was incredibly professional, attentive, and genuinely committed to making things right. They resolved the issue swiftly and even went above and beyond to ensure I was satisfied.

Their exceptional customer service turned what could have been a frustrating experience into one that made me an even bigger fan of Domino’s. It’s rare to find a company that handles problems with such care and efficiency. I truly appreciate how they value their customers. Kudos to Domino’s for their outstanding support! I’ll definitely be ordering again, knowing they have my back.

Atmosphere: 5

Food: 5

Service: 5

Angie Bowie

I ordered 2 pizzas this morning for takeout. When I got there, I was told they "didn't have change for my big bill and I needed to get smaller bills elsewhere". Good thing Ledo's had the change! Had he suggested I order a few more things to make the balance higher so he would have the change I needed, I just might have.

Service: 1

Nick F

Everyone working here is extremely nice and helpful. The pizza is very good as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Pepperoni Pizza

Zonilda Quispe

Excuseme my mom didn't speak English and they literally gave her a burn pizza and she couldn't do anything because she doesn't speak English and no one did asked her if she wanted the pizza like that

Jameson Golfer

They said I found not buy because I was Indian and hung up

Kid-friendliness: They are mean and hung up because I am Indian

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pepperoni Pizza

Joe Wang

Been here many times. No crushed red peppers or grated cheese available. Tracker not accurate. Very slow service. Would not recommend.

Atmosphere: 1

Food: 4

Service: 1

Abdulselam Ahmed

My favorite Domino's location by far. Great customer service and food quality is great. Martino is a great employee and is always very kind and welcoming when I come into the store.

Atmosphere: 5

Food: 5

Service: 5

ronnie corcoran

10/10 highly recommend this spot.

Atmosphere: 5

Food: 5

Service: 5

M

Great customer service from

Atmosphere: 5

Food: 5

Service: 5

Jahayra Granados

pizza was jhi good as hell i aint eva ate a pizza like this before, definitely reccomend ?

Atmosphere: 5

Food: 5

Service: 5

Daniel Guerrero

Thank you martino for your service it was great!

Atmosphere: 5

Food: 5

Service: 5

Akhil Hawaldar

Great customer service by Martino! On point ! And very humble .

Atmosphere: 4

Food: 4

Service: 5

FoodKing

Haven't been to dominoes in about 4 years, so decided to try it again because we saw the add for the new your styled pizza and it was a GREAT coming back experience! Was welcomed by a gentleman named Martino, who not only was kind enough to bring my order to the car after packing it but he also made some very delicious pizzas! 10/10 must try again!!!

Atmosphere: 5

Food: 5

Service: 5

Alex Green

Terrible customer service.
Food was late, cold, and wrong.
Service manager on duty refused to give their name. Refused a full refund. They were incredibly disrespectful. I am so disappointed. Really a shamefully poor experience.

Atmosphere: 1

Food: 1

Service: 1

Will Taverny

Hasn’t been same since last manager promoted

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