Domino's Pizza
18214 Flower Hill Way, Gaithersburg
(301) 869-3000
Recent Reviews
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I recently ordered from Domino’s as we usually do once a week and, unfortunately, encountered an issue with my order. At first, I was disappointed, but when I reached out to customer support, my experience took a complete 180-degree turn. The manager Awais Sultan was incredibly professional, attentive, and genuinely committed to making things right. They resolved the issue swiftly and even went above and beyond to ensure I was satisfied.
Their exceptional customer service turned what could have been a frustrating experience into one that made me an even bigger fan of Domino’s. It’s rare to find a company that handles problems with such care and efficiency. I truly appreciate how they value their customers. Kudos to Domino’s for their outstanding support! I’ll definitely be ordering again, knowing they have my back.
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 pizzas this morning for takeout. When I got there, I was told they "didn't have change for my big bill and I needed to get smaller bills elsewhere". Good thing Ledo's had the change! Had he suggested I order a few more things to make the balance higher so he would have the change I needed, I just might have.
Service: 1
Everyone working here is extremely nice and helpful. The pizza is very good as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Pepperoni Pizza
Excuseme my mom didn't speak English and they literally gave her a burn pizza and she couldn't do anything because she doesn't speak English and no one did asked her if she wanted the pizza like that
They said I found not buy because I was Indian and hung up
Kid-friendliness: They are mean and hung up because I am Indian
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Been here many times. No crushed red peppers or grated cheese available. Tracker not accurate. Very slow service. Would not recommend.
Atmosphere: 1
Food: 4
Service: 1
My favorite Domino's location by far. Great customer service and food quality is great. Martino is a great employee and is always very kind and welcoming when I come into the store.
Atmosphere: 5
Food: 5
Service: 5
10/10 highly recommend this spot.
Atmosphere: 5
Food: 5
Service: 5
Great customer service from
Atmosphere: 5
Food: 5
Service: 5
pizza was jhi good as hell i aint eva ate a pizza like this before, definitely reccomend ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thank you martino for your service it was great!
Atmosphere: 5
Food: 5
Service: 5
Great customer service by Martino! On point ! And very humble .
Atmosphere: 4
Food: 4
Service: 5
Haven't been to dominoes in about 4 years, so decided to try it again because we saw the add for the new your styled pizza and it was a GREAT coming back experience! Was welcomed by a gentleman named Martino, who not only was kind enough to bring my order to the car after packing it but he also made some very delicious pizzas! 10/10 must try again!!!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service.
Food was late, cold, and wrong.
Service manager on duty refused to give their name. Refused a full refund. They were incredibly disrespectful. I am so disappointed. Really a shamefully poor experience.
Atmosphere: 1
Food: 1
Service: 1
Hasn’t been same since last manager promoted
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