These guys always make my drink on point, while still being efficient! Bravo fellas!
Atmosphere: 5
Food: 5
Service: 5
Nicolas Rieckhof
Amazing staff!
Atmosphere: 5
Food: 5
Service: 5
Joe Carrillo
So we stopped by on a last minute decision for. Delicious ice cream cone (yes it was 30 degrees, but when an urge hits, it hits hard). Anyway it was roughly 15 minutes before closing and they were out of Rocky Road ice cream so I settled for Chocolate and my wife had butter pecan.
As we started our drive home we realized both flavors were victims of freezer burn. Sadly not the first time I’ve been disappointed at Dunkin’s (maybe you should combine baskin and Dunkin’s). Of course we turned around but the store was closed and we could get our money back.
I think it is ridiculous that something you are known for was so horrible we tossed them. Seriously, your profits won’t be around much longer if you continue to
1). Put profits way ahead of quality 2). Just give anyone a license to sell your product 3). Ignore quality control.
I won’t be back to this location (4 strikes is very generous) regardless of my need for ice cream
Regardless I want my $10 back, I don’t want a credit because I’ll never go back.
Disappointed
Atmosphere: 1
Food: 1
Service: 3
William Burns
Extremely rude
Service: 1
Corey Ahearn
My husband and I came and ordered a frozen chai tea latte with oat milk. Some locations will allow you to do a frozen chai and others won’t. Our barista Brahma was fantastic! He was kind and friendly. He said it was his first time making a frozen chai and asked my husband to please taste and make sure it was ok. It was delightful! He did such a great job and made our day!
Atmosphere: 5
Food: 5
Service: 5
M Ali
Quick service
Lee M.
I just visited this store with a coupon for a free coffee that I received from the Red Cross for donating blood. The coupon reads that it's good for stores in the greater Baltimore area, metropolitan DC, northern VA and Souther Md. I was told by a manager that the coupon wasn't good for this store, in Montgomery County, Md., which to me is clearly part of the metro DC area. I didn't make a fuss, it's just a cup of coffee, but I'm writing the review because the manager clearly didn't want to give out a $2 cut of coffee. I'm sure the coupon was good, but even if it wasn't, they could have taken it for some goodwill. Make of this what you will.
Service: 1
Ayela Khan
I went there today dec 29 3pm and wanted to order a drink, the kid who works there, short chubby guy with short hair, kept saying they didnt have the drinks i wanted and said the machine was broken when it was actually working because they were making drinks for others. This kid had a real attitude problem and was being very rude for no apparent reason made hateful comments. I wanted to report him to his supervisor but there was no one to be found there never is. Wouldnt come here if i were you!
Atmosphere: 1
Food: 1
Service: 1
Safiya Abdulrehman
Very rude staff with nasty argumentative behavior! They were busy discussing ordering their dinner from Chipotle instead of making customer’s drink correctly! Latte milk warmed up in a paper cup instead of correctly done in a steel cup. Asking Customer to leave while I was waiting on my paid drink. Definitely report this location to health department!
Atmosphere: 1
Food: 1
Service: 1
Renée
I applied there & got the interview everything went well and I got offered a job on the spot.Next time I come in the manager had some type of mixup where someone else texted her that they were no longer interested in the job and she thought it was me when it was not. Anyways I did my training for a few hours, expecting to come back that week. I texted her asking when I’ll be on the schedule, got no response, texted the following day, no response.Called the store, they said she was not working that day, called again the next day, same thing. So I texted her again…still no response. So she basically ghosted me and I also never got paid for the training I did.This was the Dunkin’ at the Darnestown, Gaithersburg location the manager was the woman with lots of tattoos.
Good location, but it always missing ingredients for almost any drink. Donuts are stale, and they run out of certain ones through out the day. I wish this place improve its selection.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bagel with Cream Cheese, Donuts, Bagels
Customer
The night crew guy was taking the trash out and was about to do my order, sandwich, with the same gloves. I had to tell him to change it, extremely nasty. The coffee tastes old, like it's been sitting it the whole day. Everything's was nasty. Asked for a decaf latte and he used the same coffe for all our drinks (not decaf). Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
7strings
Very unprofessional customer care.very rude behaved
These guys always make my drink on point, while still being efficient! Bravo fellas!
Atmosphere: 5
Food: 5
Service: 5
Amazing staff!
Atmosphere: 5
Food: 5
Service: 5
So we stopped by on a last minute decision for. Delicious ice cream cone (yes it was 30 degrees, but when an urge hits, it hits hard). Anyway it was roughly 15 minutes before closing and they were out of Rocky Road ice cream so I settled for Chocolate and my wife had butter pecan.
As we started our drive home we realized both flavors were victims of freezer burn. Sadly not the first time I’ve been disappointed at Dunkin’s (maybe you should combine baskin and Dunkin’s). Of course we turned around but the store was closed and we could get our money back.
I think it is ridiculous that something you are known for was so horrible we tossed them. Seriously, your profits won’t be around much longer if you continue to
1). Put profits way ahead of quality
2). Just give anyone a license to sell your product
3). Ignore quality control.
I won’t be back to this location (4 strikes is very generous) regardless of my need for ice cream
Regardless I want my $10 back, I don’t want a credit because I’ll never go back.
Disappointed
Atmosphere: 1
Food: 1
Service: 3
Extremely rude
Service: 1
My husband and I came and ordered a frozen chai tea latte with oat milk. Some locations will allow you to do a frozen chai and others won’t. Our barista Brahma was fantastic! He was kind and friendly. He said it was his first time making a frozen chai and asked my husband to please taste and make sure it was ok. It was delightful! He did such a great job and made our day!
Atmosphere: 5
Food: 5
Service: 5
Quick service
I just visited this store with a coupon for a free coffee that I received from the Red Cross for donating blood. The coupon reads that it's good for stores in the greater Baltimore area, metropolitan DC, northern VA and Souther Md. I was told by a manager that the coupon wasn't good for this store, in Montgomery County, Md., which to me is clearly part of the metro DC area. I didn't make a fuss, it's just a cup of coffee, but I'm writing the review because the manager clearly didn't want to give out a $2 cut of coffee. I'm sure the coupon was good, but even if it wasn't, they could have taken it for some goodwill. Make of this what you will.
Service: 1
I went there today dec 29 3pm and wanted to order a drink, the kid who works there, short chubby guy with short hair, kept saying they didnt have the drinks i wanted and said the machine was broken when it was actually working because they were making drinks for others. This kid had a real attitude problem and was being very rude for no apparent reason made hateful comments. I wanted to report him to his supervisor but there was no one to be found there never is. Wouldnt come here if i were you!
Atmosphere: 1
Food: 1
Service: 1
Very rude staff with nasty argumentative behavior! They were busy discussing ordering their dinner from Chipotle instead of making customer’s drink correctly! Latte milk warmed up in a paper cup instead of correctly done in a steel cup. Asking Customer to leave while I was waiting on my paid drink. Definitely report this location to health department!
Atmosphere: 1
Food: 1
Service: 1
I applied there & got the interview everything went well and I got offered a job on the spot.Next time I come in the manager had some type of mixup where someone else texted her that they were no longer interested in the job and she thought it was me when it was not. Anyways I did my training for a few hours, expecting to come back that week. I texted her asking when I’ll be on the schedule, got no response, texted the following day, no response.Called the store, they said she was not working that day, called again the next day, same thing. So I texted her again…still no response. So she basically ghosted me and I also never got paid for the training I did.This was the Dunkin’ at the Darnestown, Gaithersburg location the manager was the woman with lots of tattoos.
Restaurantji Recommends
Good location, but it always missing ingredients for almost any drink. Donuts are stale, and they run out of certain ones through out the day. I wish this place improve its selection.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Bagel with Cream Cheese, Donuts, Bagels
The night crew guy was taking the trash out and was about to do my order, sandwich, with the same gloves. I had to tell him to change it, extremely nasty. The coffee tastes old, like it's been sitting it the whole day. Everything's was nasty. Asked for a decaf latte and he used the same coffe for all our drinks (not decaf). Extremely disappointed.
Atmosphere: 1
Food: 1
Service: 1
Very unprofessional customer care.very rude behaved
Great service and super fast.
Atmosphere: 5
Food: 5
Service: 5
Awesome experience
Atmosphere: 5
Food: 5
Service: 5
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