Einstein Bros. Bagels

531 Quince Orchard Rd, Gaithersburg
(301) 947-4208

Recent Reviews

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Jenny Laughlin

Definitely NOT impressed! I haven’t been to Einstein Bagels in years I was in the area and got something to eat. I should of read the reviews the staff was horrible. It looks like they didn’t want to be there. I don’t know how they are still in business. The 20mins I was there no one ever walk in. Don’t waste your money here. It also looks like they don’t clean up it look like it was a mess

Mack Lee

Absolutely disgusting!!!! I ordered a egg sandwich yesterday in Sunday, it tasted like was chewing a piece of gum and the hard texture of the egg was leathery. I have been calling for days to speak to the manager but they don't bother to answer your call (just want our money). Bad business.

Carlyle Harrison

Naz was a amazing help with ordering issues along with excellent customer service!

mike tyson

Very good bagel very professional and quick staff, especially Naz

Cheryl Gardner

Their customer service sucks very poor. Staff is not welcoming food is subpar I’ve tried them 3 times the first time …food was good however staff is highly rude! They need to check their attitudes greet their guests and not point and speak to people rude. Find another job is food service isn’t your thing I will NOT return to this locations they suck!

Jennifer Martines

The staff there is very friendly and quick. The food also is always good .

Jefry Rivera

Delicious bagels

Peace in The world

Close to the 270 and the service is really fast

Atmosphere: 5

Food: 5

Service: 5

Ashlee Reeves

Do not order ahead at this location. I have ordered a head multiple times here and they always take forever. On 2 occasions I’ve waited for more than 30 minutes for my order and it never came up. I went to the cashier and was told both times that they need to remake and someone probably stole it. How is the possible when I arrived at the exact time it said it would be ready? It’s so irritating that they don’t check on their customers and they never offer any incentive for these issues. I’m going to take my business elsewhere. I even gave them the benefit of the doubt the first time this occurred but now it seems to be all the time?

Atmosphere: 1

Food: 1

Service: 1

Jen O

I found a bunch of eggshells in my sandwich and a weird long brown thing that did not look like my meat. Needless to say wont be ordering from here again and I feel physically Ill. I recommend anyone not to eat from here.

Atmosphere: 1

Food: 1

Service: 1

Andre D'amore

As soon as we walked in all the workers were so friendly! We had never been yo einstein bagels before, so they walked us through how to order what we wanted.

Our food was great and the pretty guy with the green eyes made me the BEST iced chai I’ve ever had in my life!! I was hesitant to get it because I’m picky about my chai but he made me a 10/10 drink

Atmosphere: 5

Food: 5

Service: 5

Iman Harrington

This Einstein used to be my go-to breakfast spot. This is my 2nd time being disappointed with the food & customer service. I went in about 2 weeks ago maybe 30 minutes before close and the lady at the counter gave off an attitude while taking my order. Today I go in & there’s just guys (one big & bald & the other light skin with dreads or twist) in the front laughing & joking around, with a rude demeanor, no customer service, greeting, nothing. I ordered the brisket/cheddar jalepeno sandwich & they literally sprinkled the brisket on the sandwich. There’s barely any meat & my hash brown was still cold in the middle. The worst part is I didn’t even feel comfortable enough to go back in. Just won’t be eating it. Beyond disappointing!!

Food: 1

Service: 1

Nicole Broderick

Marketing photos shows the bagel sandwiches with two eggs. It only comes with one. (We ordered the Texas Brisket and the Maple French Toast.)

The amount of meat on my brisket sandwich was laughable. This now happened twice (ordered a week ago). They didn't even bother to spread the sauce. They just plopped it in the middle. I gave them a call to see if they could make it right and they didn’t even answer the phone, I phoned twice. Not ordering anymore from here, it's not worth it.

Food: 1

Service: 1

Alexander Banks

Great food brisket is 😋😋😋

Atmosphere: 5

Food: 5

Service: 5

matthew chalk

Every time I order a bagel from here they put barley any cream cheese. It's basically bread and when I call and ask to please put what I laid for on my bagel I get no answer. They completly ignore any call. I also just noticed a review of others complainjg about the sane thing. Lol wow. It's such an easy fix. Talk to your employees. I'll remove review when you guys give me bagels with cream cheese

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