Häagen-Dazs

211 Market St W, Gaithersburg
(240) 243-6925

Recent Reviews

Sort by
Kenny Silber

I walked into the store just now and politely asked if I could use the restroom prior to me looking at the flavors offered

One girl said are you going to purchase something and I said I didn’t look at the flavors yet as I had to go desperately

Not only did the girl working behind the counter decline me using the bathroom but when I said I’d never come back as a customer she said no problem I don’t care

I’m sure the owner of the store would not care for that “customer service”

If they don’t that’s not a good thing

Do better! Train employees to be more kind as they lost someone who will never be back to spend a penny and will tell others in the community how I was treated☺️

Fernando Aportela

The Ice Cream was amazing, it was good quality. The staff was very kind and respectful to all clients. I would 100% come back, amazing service. ❤️❤️🙏

Micro Wave

Best ice cream in the area so far, with gentle and attentive staff and service.
I'll definitely come back various times.

Erickson Alberca

I tried the Midnight Cookies & Cream ice cream, and it was absolutely delicious. The flavor was rich, creamy, and perfectly balanced with chunks of cookies. You can really taste the quality in every bite.

The place was clean and well organized, and the service made the experience even better. Nela, the staff member who helped me, was very kind, friendly, and attentive. She made me feel welcome and took the time to help me choose.

Overall, a great spot for ice cream with excellent customer service. I’ll definitely be coming back.

Lauren Schrier

David is a great employee and should be employee of the month.

Diana Rodriguez

This ice cream place is so good. The flavors taste super fresh, the portions are perfect, and the staff is always really friendly. The vibe inside is cute and cozy too, so it’s a nice spot to chill with friends. Definitely my new favorite place for ice cream i would recommend it to anyone.

santiago trigo

Haagen-Dazs always hits the spot The ice cream is super rich and creamy, and the flavors taste real not fake or watered down. I got great customer service too. The workers were friendly, patient, and helped me pick a flavor without rushing. Everything was clean and the vibe was nice. Definitely one of the best places to grab ice cream. I’ll for sure be coming back!

Antonella Sosa

I went on the weekend because I craved ice cream and I was fascinated by the ice cream is amazing, the Salted Brown Butter Cookie is the best 💖

Andrew Paul

David was such a wonderful employee. He made my day!

Eymi Sosa Ruiz

These are the best ice creams. I've ever tasted. The service is incredible, the staff very friendly. I'll be back soon 🍦
Antonella is fantastic 🥰

Alejandra Hoyos

Delicious and convenient

Peiyuan Zhou

People are very friendly and helpful.

K.B. OH

Friendliest folks around! Love our Haagen-Dazs!!

Kirk Sutherland

Overpriced garage. Ordered a parfait and got one measly gob of fudge. When we asked for more we were told that actually making it a parfait costs even more than the 12$ we already paid. Horrible.

Foodie 2019

The staff was very friendly and offered samples. They were patient while waiting for customers to choose a flavor. I like that they weighed the ice cream to ensure the scoops were precise. I’m so glad they are opening more locations!!

Loading...