McDonald's

18273 Flower Hill Way, Gaithersburg
(301) 740-1813

Recent Reviews

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tynoura coleman

This place has the worst customer service in the world they false advertise and again there staff is so unsanitary and rude the manager there gives so very much lack of care for the customers

Atmosphere: 1

Food: 1

Service: 1

Chilendra Will

Went through the drive thru twice and they didnt hand out the monopoly pieces both times.

Atmosphere: 1

Food: 1

Service: 1

birdie

blocking an exit with a trash can. i watched the manager, anderabi grab the trash cans in order to access the door, while holding a bag of food in her hands. when she came back in to get more food she did so without washing her hands. she continued to grab food and straws and hand them out. NOT washing her hands. and they are extremely slow, lots of talking and laughing and beeping but nothing actually happens.

Atmosphere: 1

Food: 1

Service: 1

Gabrielle Woodrow

Atrocious customer service! I ordered a kids meal for my child and ordered apple slices instead of double fries. We were given two kids fries and when we asked for the apple slices, she copped an attitude and asked for our fries back out the box. That’s totally fine but the attitude we were given especially when we pulled up to the window and she asked us what our order was but walked away before we could even finish telling her. Whoever the girl was working the pick up window at 5:15 pm on 9/22 should be reprimanded or fired. It’s not my fault you work at McDonald’s. If you’re not happy flipping burgers then go get another job…. If you can! I will be calling corporate. This McDonald’s has always had terrible customer service and the health department. Let’s see who gets the last laugh

Atmosphere: 1

Food: 2

Service: 1

carcd21

I paid for a medium lemonade with no ice and their manager hands me a half cup full, this isn’t a margarita lady this is a lemonade, I thought people were joking when they said this is the worst McDonalds, and I don’t even eat McDonald’s often I thought to myself let me try out their new sandwich which by the way was the only good thing out of this entire experience, the fries were recooked because I wanted light salt, medium cup only half full, manager had a horrible attitude,

Atmosphere: 2

Food: 4

Service: 1

Tara Depaz

One of the worst McDonald’s near me. I always drive further to another one for a better experience. They take forever at the drive thru. The last time I went I paid $6 for a spicy chicken sandwich and they didn’t even include the sauce nor was it spicy. It was just bread, chicken, and two pickles. And McDonald’s customer service is useless.

Atmosphere: 2

Food: 2

Service: 2

Naalamiokor Lamptey

Nice and quiet. Clean restrooms

Atmosphere: 3

Food: 3

Service: 3

Miranda Pascone

The medium fry they gave me.

Atmosphere: 2

Food: 3

Service: 2

Tamara Burrowes

Loved it

Atmosphere: 5

Food: 5

Service: 5

k3n12ock

This place's drive thru is usually fast but with longer lines than usual, I decided to do curbside. HUGE MISTAKE. Almost 15 mins waiting so I went inside. Sure enough my order was just sitting there behind the counter and then the lady wanted to act like she didn't know. Like, it was literally right there. Then gave some half ass apology

Atmosphere: 2

Food: 3

Service: 2

Awa

HORRIBLE I WOULD RATE 0 IF I COULD

Atmosphere: 1

Food: 1

Service: 1

Marwene Scofield

This location is closed by midnight

Atmosphere: 1

Food: 1

Service: 1

Ashford Mitchell

Nice location and clean!!!

Atmosphere: 4

Food: 4

Service: 4

V M

I'm tires of the paper straws! I can't even finish an ice tea before it's a soggy noodle. 2 lanes and only 1 person taking orders.

Atmosphere: 3

Food: 5

Service: 3

Anderson Torres

Bad service, they should fire all the women in that place, they serve you reluctantly and if you ask them for one thing they come out with another. There is a Peruvian woman who, when you ask her in a good way for what you ask, comes out that she almost kills you with her look and way of speaking

Atmosphere: 1

Service: 1

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