&pizza - Gaithersburg

I recently visited &Pizza at Downtown Crown, and I was thoroughly impressed! The moment I walked in, I was greeted by a vibrant atmosphere that perfectly complements their delicious offerings.

The pizza was outstanding—fresh ingredients and unique flavor combinations made each bite a delight. I especially loved being able to customize my own pizza; the options are endless!

The staff were incredibly helpful and friendly, guiding me through the menu and making excellent recommendations. Their enthusiasm for the food really shone through, making my experience even more enjoyable.

Overall, &Pizza is a fantastic spot for a quick bite or a casual meal. I can’t wait to go back and try more of their creative pies!

Atmosphere: 5

Food: 5

Service: 5

The staff is very generous with the toppings

Atmosphere: 3

Food: 5

Service: 4

Always friendly staff and the pizza cooked perfectly!

Atmosphere: 5

Food: 5

Service: 5

Slooooowwwww

my order was never made and it’s been impossible to get a refund. overall disappointment experience and do not plan on returning. bethesda location >

Atmosphere: 1

Food: 1

Service: 1

Worst service I’ve received in a while, super rude and incompetent staff. Customer support is non-existent too.

Atmosphere: 1

Food: 1

Service: 1

1 star the service is ridiculous. Extremely rude staff. Placed an order, showed up 45 minutes after the pickup time and they said our pizza still was 8 pizzas behind and they wouldn’t be able to tell us by when it would be ready. We asked them to cancel the order and because they were busy they asked us to note down the name & contact number on an order (which should’ve been a red flag to us) and they would process it within 5-7 business days. It’s been almost 2 weeks now and despite going to the store multiple times and sending multiple email to &pizza customer service, still haven’t been able to obtain our refund. The lack of professionalism from a chain this big is honestly shocking and we probably won’t be eating at &pizza again, which is unfortunate since we used to like their food. The process to obtain a refund needs to be more streamlined and customers should not have to go through such a headache to get their money back. AVOID THIS LOCATION!!!

Atmosphere: 1

Food: 1

Service: 1

Disappointed in the new menu. Online nowhere to add something.The pizza was delish. And service great! And quick!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: My Favorite Pizza

This za tastes Yum brah

Atmosphere: 4

Food: 5

Service: 4

I love visiting my daughter and family in MD! I have &Pizza at least once a visit! Wish we had one in the Florida

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Pizza

Extremely poor service. Insanely delayed wait times. Horrible communication and customer service.Our order was expected to be ready at 7:33 and at 8:00 we still had no reasonable expectation of when we would receive our food. This place could benefit from some solid procedural improvements because at least 1 person was aimlessly walking around. I can only assume they were short staffed today because this was egregiously bad.Won’t be coming back here at all.

Atmosphere: 1

Food: 1

Service: 1

For online order pick-up, the cashier/supervisor/manager is quick and attentive. Great service to him and the staff.

I don’t always leave reviews unless it’s really bad . I was in there eating and saw a roach crawling on the table it was gross. And It ran under the table. I left ASAP! Disgusting

Place with unique design ideas. Very delicious pizza. Located in good place. Decent price. From me I recommend pineapple jack and try & pizza drinks very good.?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Customized Pizza, Pineapple Jack, Cheese Pizza, Tomato Sauce on the Side

Staff was very polite, the restaurant was very clean. I walked in and came at a somewhat busy time and the staff got to me in a reasonable amount of time. Will be visiting again soon when my diet allows.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Customized Pizza, Pineapple Jack, Cheese Pizza, Craft Your Own Pizza