&pizza - Gaithersburg

Order pizza with extra cheese and received a pizza with absolutely zero cheese. Can't call the store because there is no phone number , can't call corporate because there is no phone number.

Staff were attentive, friendly and helpful.
Our order was prepared fast which was great because we were super hungry.

There’s a nice park and seating outside (def recommend) as well as usual seating inside.

Parking around is free and seems easy enough to find a space.

Service is always prompt and friendly. But, do expect them to run out of ingredients & toppings. A few times they were out of onions, mushrooms & arugula. It’s a bummer. There’s street parking & a close by free parking garage.

Great service!

45 minutes to make pizza

I generally like coming to this location every now and then to try out one of their pizzas, which most of the time are really good. I like how there's always new pizzas available, so the menu of choices is large enough to always try a new thing. I'm a creature of habit though so I always tend to get the same seven pizzas most of the time, but I do try a new one occasionally, otherwise I'd only get the same two pizzas I like. I have never sat inside this location to eat anything as I always get mine to go, but I will have to eat in sometime as the atmosphere is very nice and I love the lighting and the seating available inside.

I love their pizzas. My favorite is dirty bird, I also like that you can get unlimited toppings.

I recently visited &Pizza at Downtown Crown, and I was thoroughly impressed! The moment I walked in, I was greeted by a vibrant atmosphere that perfectly complements their delicious offerings.

The pizza was outstanding—fresh ingredients and unique flavor combinations made each bite a delight. I especially loved being able to customize my own pizza; the options are endless!

The staff were incredibly helpful and friendly, guiding me through the menu and making excellent recommendations. Their enthusiasm for the food really shone through, making my experience even more enjoyable.

Overall, &Pizza is a fantastic spot for a quick bite or a casual meal. I can’t wait to go back and try more of their creative pies!

Atmosphere: 5

Food: 5

Service: 5

The staff is very generous with the toppings

Atmosphere: 3

Food: 5

Service: 4

Always friendly staff and the pizza cooked perfectly!

Atmosphere: 5

Food: 5

Service: 5

Slooooowwwww

my order was never made and it’s been impossible to get a refund. overall disappointment experience and do not plan on returning. bethesda location >

Atmosphere: 1

Food: 1

Service: 1

Worst service I’ve received in a while, super rude and incompetent staff. Customer support is non-existent too.

Atmosphere: 1

Food: 1

Service: 1

1 star the service is ridiculous. Extremely rude staff. Placed an order, showed up 45 minutes after the pickup time and they said our pizza still was 8 pizzas behind and they wouldn’t be able to tell us by when it would be ready. We asked them to cancel the order and because they were busy they asked us to note down the name & contact number on an order (which should’ve been a red flag to us) and they would process it within 5-7 business days. It’s been almost 2 weeks now and despite going to the store multiple times and sending multiple email to &pizza customer service, still haven’t been able to obtain our refund. The lack of professionalism from a chain this big is honestly shocking and we probably won’t be eating at &pizza again, which is unfortunate since we used to like their food. The process to obtain a refund needs to be more streamlined and customers should not have to go through such a headache to get their money back. AVOID THIS LOCATION!!!

Atmosphere: 1

Food: 1

Service: 1

Disappointed in the new menu. Online nowhere to add something.The pizza was delish. And service great! And quick!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: My Favorite Pizza