Popeyes

177 Kentlands Blvd, Gaithersburg
(240) 477-5994

Recent Reviews

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Ronnie Kingsley

Overpriced tasteless chicken. This place makes McDonald’s seem like gourmet. $12 for five chicken tenders that are over fried is daylight robbery. There’s nothing worth eating here and certainly nothing healthy. At least McDonald’s put a pickle in their burger and the five dollar menu will fill you. You’ll leave Popeyes with that yucky film of grease coating your mouth. If you’re lucky, you’ll get a smile at the checkout. We didn’t. If you’re absolutely starving I suggest you look for an alternative before you come in here. Finally I have been to Louisiana and I have tried their amazing chicken. They don’t sell it at Popeyes.

Atmosphere: 2

Food: 1

Service: 2

Maverickh18

Ordered a spicy chicken combo. The service was good, staff was friendly and accommodating, food came out fast and fresh. The store was clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cajun Fries, Handcrafted Tenders 8 pcs

Anna Munoz

Wonderful people and service

Atmosphere: 5

Food: 5

Service: 5

Ma'at TV-DMV

Manager Lisa of this corporation refuses to pay employee wages from 2021when he was a minor after agreeing to pay employee. After not honoring back and forth communication with employee's parent from 2021 until today, a small claim will be filed in district court against corporation. Really sad.

Ethan Park

Took over 30 minutes for 2 sandwiches and the person at the counter barely understood what we said.

Atmosphere: 2

Food: 3

Service: 1

Susana Diaz

I went to buy chicken for the first time in that place and the woman who served me made me feel bad, I took some cutlery and she told me that the chicken I bought did not come with cutlery and she made me take it out of the bag, I think it was the supervisor because
shirt was gray on my part I won't go back to that
place I think
Did you choose the consumer service in the

Service: 1

Keyara

I had made a Uber eats pickup order and to make a long story short, they gave it to someone else. No verification that it was theirs or anything. My boyfriend who was picking it up for me was ignored most of the time he was there and then told they couldn’t remake it because the initials on the ticket said DLV which means delivery. My boyfriend does door dashing part time and I work in the food industry as well and we both knew that DLV clearly meant the order was placed through a DELIVERY SERVICE app, not meaning it was for delivery. But even so, this “dasher” that came in to get it would’ve had no identification or proof he was a dasher picking up my order. Meaning this location does not check and verify dashers before food is sent out of their restaurant. After calling Uber and getting my money back, I called the restaurant (took me 6 times of calling to get a hold of them) and told them I was replacing the order and to not give it to anyone except my boyfriend. She assured me that it would get to him and it did but not without an unnecessary comment of “well it’s a good thing she called first.” It’s not my job to make sure MY food goes to the right person and I should not have to call to make sure it does.

Atmosphere: 3

Food: 4

Service: 1

Elizabeth Davis

They even gave me a free fountain drink when it was going to take a few minutes to have multiple chicken thighs cooked for my take home order.

Atmosphere: 5

Food: 5

Service: 5

Jenny Fahey

The employees here are on point! Everything was pretty fresh and didn't take too long. Staff is kind and helpful. The food was great. Better than other Popeyes locations. Don't forget to use the app for some discounts. Will be back!

Atmosphere: 5

Food: 5

Service: 5

tania carcamo

this place is the worst popeyes i’ve ever been to. the manager is absolutely the WORST part of it. she is rude, and not the right fit for a leader’s position. the way she treats her employees are shocking, may i add.. the chicken is a straight GREASE BALL. i spent nearly $14 on a meal that i completely threw away. the chicken is beyond oily, the fries are cold and soggy even after being made, and overall nasty. also.. they only ever have ONE register open. even when they’re packed (which is around lunch hour) spend your money elsewhere.

Atmosphere: 1

Food: 1

Service: 1

LC Li

I went to buy fried chicken at noon today. I bought 14 pieces of fried chicken and two large boxes of French fries. They didn't even give me a packet of sauce. I asked if I could get a few packets? Because I had 14 pieces of fried chicken and French fries, the lady said that I had to ask more to charge them. There was no sauce for the fried chicken. All the sauce was for the fried chicken wings. I hope the boss can explain to me what it means that fried chicken does not need any sauce. Only fried chicken wings have sauce. Since it is a store, customers are the most important. This employee is discriminating. I hope that the boss or the company will ask the employee to receive good service training instead of treating customers with such a discriminatory attitude. Very uncultured and impolite. Very discriminatory against customers!

Atmosphere: 1

Food: 1

Service: 1

FAVIOLA OLIVARES

I went with my grandchildren, attended by Editha, wonderful attention, we recommend it

Atmosphere: 5

Food: 5

Service: 5

Adel Ibrahim

Awesome chicken! Nice and clean atmosphere and great service . Friendly staff. I was served by

Atmosphere: 5

Food: 5

Service: 5

Lanayr Price

The Chicken Was Fried Fresh And Hot But The Taste Was Burnt And Old Tasting. The Coleslaw Had A Funny Old Taste....LIKE THE DAY BEFORE TASTE. Cashier Handling Money Then Make You Food. I Had A Problem With That??

Atmosphere: 4

Food: 2

Service: 3

Jay

Ordered food inside and when I got home all my meals were wrong. I order 2 spicy tender meals with 1 side missing for each. Also the third meal didn’t get any of the sides and not spicy.

Atmosphere: 1

Food: 1

Service: 1

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