Starbucks
$ • Coffee Shops
Hours:
12179 Darnestown Rd, Gaithersburg
(301) 527-1930
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Hours
| Monday | 5:30AM - 8PM |
| Tuesday | 5:30AM - 8PM |
| Wednesday | 5:30AM - 8PM |
| Thursday | 5:30AM - 8PM |
| Friday | 5:30AM - 8PM |
| Saturday | 6AM - 7:30PM |
| Sunday | 6AM - 7:30PM |
Starbucks in Potomac Valley is known for its friendly and comfortable seating, as well as its baristas' customer service, particularly from a barista named Kaylie. She is noted for being friendly and ensuring that customers' orders are correct. However, there have been issues with incorrect drink orders, specifically with substituting sugar-free vanilla for regular vanilla. This has been a recurring problem, with drinks being made with regular vanilla and too much milk, despite specific instructions for sugar-free vanilla and a specified number of pumps. The staff is reminded to pay attention to drink labels, as using regular vanilla can mess up a customer's blood sugar and insulin levels if they are diabetic and require sugar-free options. Despite these issues, the Starbucks in Potomac Valley has been a regular spot for some customers for over 15 years.