Subway

853 Russell Ave, Gaithersburg
(240) 449-3692

Recent Reviews

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Bryant Valle

Love this Subway, the location is a bit hidden so it’s never too busy but food quality and speed is always great !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subs

Daniel Ruiz

The food is more expensive than in other places. The soda machine doesn't work, nor napkins.

Atmosphere: 1

Food: 2

Service: 1

Adam Lee

Shopping for the $6.99 foot long promotion. Placed an online order using the app. There were a lot of free parking spots on the front. Arrived at the time of promise shown in the app, and the order was ready for pickup. The Footlong Steak and Cheese was a good choice, which came with Monterey Cheddar, Lettuce, Spinach, Tomatoes, Cucumbers, Green Peppers, Black Olives, and Red Onions.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Subs

H R

This is the 2nd time I’ve dropped by this location on a Sunday and it’s closed. The door has clear business hours posted and it says open Sunday. It’s 3:30 in the afternoon; door locks, lights out.

Mo Dez

went to this subway, grabbed my order, and it was as i expected… thank you. ?? the other one on bureau dr… needs new people ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vitamin Water xxx

Ben Bailer

Not even open during their posted hours. It's 10:30am, and doors are locked, lights are off. Going somewhere else for my sandwich!

Colin

Order a sandwich in the app. The staff since then said "we don't make that one here" we'll clearly you do, because you have the ingredients and ordered it. They also don't take normal coupons mailed to you. The whole reason I came was because I got a coupon book. There's enough Subways around you can just go to the next one. You'll probably have a better time.

Atmosphere: 1

Food: 1

Service: 1

Kazi Arron

Wanted to use coupons but said their boss doesn’t allow them to use coupons. Worst customer service ever also the lady working doesn’t even understand english.

Atmosphere: 1

Food: 1

Service: 1

Keanu Hughes

Waste of time and they don’t accept coupons

Atmosphere: 1

Food: 1

Service: 1

AdMan The “ATLR” Lab Rat

Short version - Taken our business around the corner to Jimmy Johns. Voting with our dollars.Long version:"So long and thanks for all the fish."The service at Subway is just simply excellent. It's amazing that just two people work so hard for so little money.One can tell by the quality of the food here.This Subway no longer sails and instead it sinks. Not everything fails to float...The FRESH BAKED cookies and bread are a good draw, even the sandwich toppings look better than they taste.However the 'deli meats' look and feel fresh but tasted just disgusting. Some of those maybe freshly sliced, but the two 12-inch turkey and roast beef subs we brought home each tasted like bad fish - those poor animals sacrificed their lives to be ground down, then pressed and formed along with flavor enhancing filler ingredients, then cooked into a low quality protein, sliced, portioned and served all very pretty like however attractive to the eye, tolerable to the wallet just to be repulsed by the tongue (and even though both of us being famished) we both still had our gag reflexes activated.[Think cheap chocolate covered Marshmallows* made with gefilte fish oil, find them on sale, then on the discount rack usually in spring after the Easter/Passover Holiday, just gross. (*Kosher)Two Subs 12 Inch subs, six cookies, taxes and tip* that's was over TWENTY DOLLARS.Thanks Subway Corporate we are holding you responsible for greed and neglect.The independent owner... The Subway Franchisee is equally at fault for pissing on their two hard working Angels and paying them the same part-time low hourly rate regardless be it on a weekday/weeknight/weekend/Holiday, why would you honor coupons.Before you moved into Bureau Drive there was a Baskin Robbins we were partial to, Times were tough and premium ice cream was and is available in our grocers freezer.Unlike Jerry's your Subway was 'Fresh & New' so We loyaly frequented your establishment weekly for almost two decades, As you cut corners and corporate cut quality we dropped back to biweekly, then monthly, then annually.Thanks for the real life lesson in local fast food economics, we get it, it's not easy being a SubWay Franchisee especially "when what little money there is that little bit of scratch is in the multiples" and obviously we no longer fit your demographic.If you need us for now we will l be around the corner at Jimmy John's.

Parking: Ample free parking, Sufficient handicap parking.

Wheelchair accessibility: Montgomery County Maryland, Mandates ADA compliance.

Atmosphere: 4

Food: 1

Service: 5

Recommended dishes: 6 Pack Cookie Box

Leo Lee

Generally

Kathryn Denise

Dinner very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subs

Montgomery Moltz

Beware - This subway does not take subway coupons. I spent 10 minutes ordering 3 footlongs and when I presented my coupon she points to the 4 x 4 inch sign on the register that reads they don't take coupons. This is the first subway I've been too that doesn't take coupons....I should have known something was not right the moment I walked in at 6pm in the evening and I'm the only customer there...

Lani Weahry

I don't know enough Spanish to go here. By the time I got the stupid sandwich, I didn't want it anymore. I also thought chips came with a combo and she said they were separate? Anyhow, won't go there again.

Atmosphere: 1

Food: 2

Service: 1

Kind Smith

Generally

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