Wanted to use coupons but said their boss doesn’t allow them to use coupons. Worst customer service ever also the lady working doesn’t even understand english.
Atmosphere: 1
Food: 1
Service: 1
Keanu Hughes
Waste of time and they don’t accept coupons
Atmosphere: 1
Food: 1
Service: 1
AdMan The “ATLR” Lab Rat
Short version - Taken our business around the corner to Jimmy Johns. Voting with our dollars.Long version:"So long and thanks for all the fish."The service at Subway is just simply excellent. It's amazing that just two people work so hard for so little money.One can tell by the quality of the food here.This Subway no longer sails and instead it sinks. Not everything fails to float...The FRESH BAKED cookies and bread are a good draw, even the sandwich toppings look better than they taste.However the 'deli meats' look and feel fresh but tasted just disgusting. Some of those maybe freshly sliced, but the two 12-inch turkey and roast beef subs we brought home each tasted like bad fish - those poor animals sacrificed their lives to be ground down, then pressed and formed along with flavor enhancing filler ingredients, then cooked into a low quality protein, sliced, portioned and served all very pretty like however attractive to the eye, tolerable to the wallet just to be repulsed by the tongue (and even though both of us being famished) we both still had our gag reflexes activated.[Think cheap chocolate covered Marshmallows* made with gefilte fish oil, find them on sale, then on the discount rack usually in spring after the Easter/Passover Holiday, just gross. (*Kosher)Two Subs 12 Inch subs, six cookies, taxes and tip* that's was over TWENTY DOLLARS.Thanks Subway Corporate we are holding you responsible for greed and neglect.The independent owner... The Subway Franchisee is equally at fault for pissing on their two hard working Angels and paying them the same part-time low hourly rate regardless be it on a weekday/weeknight/weekend/Holiday, why would you honor coupons.Before you moved into Bureau Drive there was a Baskin Robbins we were partial to, Times were tough and premium ice cream was and is available in our grocers freezer.Unlike Jerry's your Subway was 'Fresh & New' so We loyaly frequented your establishment weekly for almost two decades, As you cut corners and corporate cut quality we dropped back to biweekly, then monthly, then annually.Thanks for the real life lesson in local fast food economics, we get it, it's not easy being a SubWay Franchisee especially "when what little money there is that little bit of scratch is in the multiples" and obviously we no longer fit your demographic.If you need us for now we will l be around the corner at Jimmy John's.Parking: Ample free parking, Sufficient handicap parking.Wheelchair accessibility: Montgomery County Maryland, Mandates ADA compliance.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: 6 Pack Cookie Box
Kathryn Denise
Dinner very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Montgomery Moltz
Beware - This subway does not take subway coupons. I spent 10 minutes ordering 3 footlongs and when I presented my coupon she points to the 4 x 4 inch sign on the register that reads they don't take coupons. This is the first subway I've been too that doesn't take coupons....I should have known something was not right the moment I walked in at 6pm in the evening and I'm the only customer there...
Lani Weahry
I don't know enough Spanish to go here. By the time I got the stupid sandwich, I didn't want it anymore. I also thought chips came with a combo and she said they were separate? Anyhow, won't go there again.
Atmosphere: 1
Food: 2
Service: 1
Kind Smith
Generally
p s
Low quality Italian bread, toppings are not fresh
Kwanie Shelton-Palmer
The only thing she was working by herself. I wish she had some else there just in case. It's getting crazy out here.
I just ordered a chicken bacon ranch on tomato basil wrap and it was the best wrap I have ever had from Subway and I have been ordering the same item for a while but this was my first time getting from this location. It was AMAZING!!!!
Emilio Naranjo
I'm so disappointed about this location. They supposed to close at 8pm and the women who was inside didn't open the door. Don't go to this place!!!
Lisa G.
Ordered online. 3 subs. Said 20 min. Ok. That's a long time but ok... wait 15 minutes because it's just 2 blocks away. Get there- 2 huge bags of sandwiches walking out the door.... people are in line ordering getting sandwiches made and leaving. At least 5 people! Ask about my online order- I'm working on it- waits on 3 more people. Now 35 minutes and I have a meeting in 10 min and you haven't even started my order- NO LUNCH FOR ME- AND TOU GOT MY MONEY!
Suzy Mann
Had been going on a regular basis for two years as it was convenient to my work place. I started ordering online again as a convenience. There was an issue with my online order and I said I was calling customer service. Even though I was off to the side trying to find the customer service website the staff called me nasty from the counter. I left and complained twice online to customer service. Never heard anything back
Wanted to use coupons but said their boss doesn’t allow them to use coupons. Worst customer service ever also the lady working doesn’t even understand english.
Atmosphere: 1
Food: 1
Service: 1
Waste of time and they don’t accept coupons
Atmosphere: 1
Food: 1
Service: 1
Short version - Taken our business around the corner to Jimmy Johns. Voting with our dollars.Long version:"So long and thanks for all the fish."The service at Subway is just simply excellent. It's amazing that just two people work so hard for so little money.One can tell by the quality of the food here.This Subway no longer sails and instead it sinks. Not everything fails to float...The FRESH BAKED cookies and bread are a good draw, even the sandwich toppings look better than they taste.However the 'deli meats' look and feel fresh but tasted just disgusting. Some of those maybe freshly sliced, but the two 12-inch turkey and roast beef subs we brought home each tasted like bad fish - those poor animals sacrificed their lives to be ground down, then pressed and formed along with flavor enhancing filler ingredients, then cooked into a low quality protein, sliced, portioned and served all very pretty like however attractive to the eye, tolerable to the wallet just to be repulsed by the tongue (and even though both of us being famished) we both still had our gag reflexes activated.[Think cheap chocolate covered Marshmallows* made with gefilte fish oil, find them on sale, then on the discount rack usually in spring after the Easter/Passover Holiday, just gross. (*Kosher)Two Subs 12 Inch subs, six cookies, taxes and tip* that's was over TWENTY DOLLARS.Thanks Subway Corporate we are holding you responsible for greed and neglect.The independent owner... The Subway Franchisee is equally at fault for pissing on their two hard working Angels and paying them the same part-time low hourly rate regardless be it on a weekday/weeknight/weekend/Holiday, why would you honor coupons.Before you moved into Bureau Drive there was a Baskin Robbins we were partial to, Times were tough and premium ice cream was and is available in our grocers freezer.Unlike Jerry's your Subway was 'Fresh & New' so We loyaly frequented your establishment weekly for almost two decades, As you cut corners and corporate cut quality we dropped back to biweekly, then monthly, then annually.Thanks for the real life lesson in local fast food economics, we get it, it's not easy being a SubWay Franchisee especially "when what little money there is that little bit of scratch is in the multiples" and obviously we no longer fit your demographic.If you need us for now we will l be around the corner at Jimmy John's.Parking: Ample free parking, Sufficient handicap parking.Wheelchair accessibility: Montgomery County Maryland, Mandates ADA compliance.
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: 6 Pack Cookie Box
Dinner very good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subs
Beware - This subway does not take subway coupons. I spent 10 minutes ordering 3 footlongs and when I presented my coupon she points to the 4 x 4 inch sign on the register that reads they don't take coupons. This is the first subway I've been too that doesn't take coupons....I should have known something was not right the moment I walked in at 6pm in the evening and I'm the only customer there...
I don't know enough Spanish to go here. By the time I got the stupid sandwich, I didn't want it anymore. I also thought chips came with a combo and she said they were separate? Anyhow, won't go there again.
Atmosphere: 1
Food: 2
Service: 1
Generally
Low quality Italian bread, toppings are not fresh
The only thing she was working by herself. I wish she had some else there just in case. It's getting crazy out here.
Low quality Italian bread, toppings are not fresh
Restaurantji Recommends
Simply awesome
I just ordered a chicken bacon ranch on tomato basil wrap and it was the best wrap I have ever had from Subway and I have been ordering the same item for a while but this was my first time getting from this location. It was AMAZING!!!!
I'm so disappointed about this location. They supposed to close at 8pm and the women who was inside didn't open the door. Don't go to this place!!!
Ordered online. 3 subs. Said 20 min. Ok. That's a long time but ok... wait 15 minutes because it's just 2 blocks away. Get there- 2 huge bags of sandwiches walking out the door.... people are in line ordering getting sandwiches made and leaving. At least 5 people! Ask about my online order- I'm working on it- waits on 3 more people. Now 35 minutes and I have a meeting in 10 min and you haven't even started my order- NO LUNCH FOR ME- AND TOU GOT MY MONEY!
Had been going on a regular basis for two years as it was convenient to my work place. I started ordering online again as a convenience. There was an issue with my online order and I said I was calling customer service. Even though I was off to the side trying to find the customer service website the staff called me nasty from the counter. I left and complained twice online to customer service. Never heard anything back