I came into the restaurant to pickup my online order, the employee was chatting with the customer who already had her order. The employee was writing down a phone number for her. The customer said she should go because she saw me waiting. The employee said "so what let him wait". Unfortunately for her, she did not know I speak fluent spanish. Due to her extremely rude customer service, you have now lost a regular customer who lives directly across the street.
Atmosphere: 1
Food: 4
Service: 1
Al Al
I am a subway costumer for years.. This store dont let you choose the type of bread that you like. In addition, the lady at the store was rude. I will never return.
Service: 1
Sergey Chumak
I placed order but did not receive it. They said someone already picked it up. They would not remake me my order. Did not offer refund or replacement
Atmosphere: 1
Food: 1
Service: 1
Robert Z
I am a visitor from California. I have been ordering Subways for over 20 years and it was my first time that I heard I could not pick “everything “ of the veggies for my footlong Tuna. The workers there were rude and unprofessional to me and my daughter.
Atmosphere: 2
Food: 3
Service: 1
Daniela Sousa
Terrible service, aggressive cashier, sad reality, yelled at my baby because she grabbed a straw...today at 8:30 pm
Service: 1
Jay Ginsberg
One of my go to Subways in the area. Just ordered a sub to go. The lady behind the counter was very friendly and professional as always. I never have a problem at this location. Always a positive experience for me. I really do not understand the nasty reviews some folk give this location. I work retail myself and used to work fast food too. Some people are just plain demanding and rude. Keep up the excellent service.
Atmosphere: 5
Food: 5
Service: 5
Janet Saunders
The young woman who served me was very pleasant, Subway is Subway ?, the sandwich was not up to the usual standard the bread was tough, they amount of meat and cheese were a bit thin and I asked for the oil and vinegar was scarce, what upset me most was the .05 cent bag charge and I understand the bag charge is required in this county, but generally it is asked whether you would like a bag, but I wasn't "asked".
Atmosphere: 1
Food: 1
Service: 4
Jelam Vazir
The worst experience ever! If I could, I would have given negative stars. Staff there is extremely rude and disrespectful! The worst subway sandwich I ever had. Ordered veggie sandwich and the lady put 7-8 crumbs of cheddar cheese ( the least I have ever seen), upon asking she kept on repeating that it will be extra $$. She put 3 slices of tomatoes, 4 flakes of onion and green pepper! And then other lady joined and started giving me lecture about what is normal and what is not for veggie delight order and that’s how they have been trained. She said veggie delight only comes with 1 sauce. To be clear this was not my first time eating subway! The owner needs to train their staff on public dealing and how not to be rude to the customers. Will never be going back !
Atmosphere: 1
Food: 1
Service: 1
Luis Hernandez-Vallecillo
WORST CUSTOMER SERVICE. TWO HISPANIC LADIES SO DISGUSTINGLY RUDE AND DO NOT WANT TO DO THEIR JOBS. THEY GET MAD WHEN YOU ASK FOR MORE. And they respond with smart answers. Don’t go here
Atmosphere: 1
Food: 1
Service: 1
Itzxaney
Absolutely disgusting. I was ordering for the first time in this particular store and after I picked the bread and chicken and cheese, they didn’t heat it up. I didn’t realize because I have went to 3 not counting this one that all heated it up so I was just looking around. Then after I picked everything else and went home when I took a bite out of my sandwich it was completely cold. I was completely confused but then I realized they didn’t heat anything up. Completely in disgust don’t ever come here again. DO NOT RECOMMEND
What a rude lady! I witnessed her yelling to the customer, “WE DON’T ACCEPT COUPONS” in spanish. Then I was next and I was talking to her in spanglish but then she said something in english that I couldn’t understand and I said sorry I’m not sure if im understanding and she yelled, “DO YOU WANT TO SPEAK IN ENGLISH OR SPANISH?” I looked at her and said both. Rude lady!
Atmosphere: 1
Food: 2
Service: 1
Alvaro Arias
They must change the staff, they are uneducated people, I was going to buy, not ask them. I left the winery, I'm not going to beg for service when I'm paying. If there was a rating - 10 stars I would give it to them.
Mariela Damas
I went in with my service dog and the truth is I was only going to order takeout and the lady who was serving on Monday at 11 in the morning on May 20 made me feel very bad, I didn't even order things properly, my service dog is very She was small and she was on the floor and she was talking to us with her disgusting voice, telling us to take her away if she wasn't even close. I could have sued them for that action, but sometimes bosses don't realize what they're doing. The employees are the first suBway that made me feel bad for my service dog
Atmosphere: 1
Food: 3
Service: 1
Daniel Thomas
Doesn't accept the official Subway paper coupons.
Atmosphere: 3
Food: 4
Service: 1
Pinkesh Patel
I want to give in negative stars If i would. Anytime you go they do not have few veggies available. many time toast bread in microwave even request not to use microwave. Staff not understand and speak english at all, do not know to get payment from e-gift card & very rude with attitude. I am IT guy & requesting to use "Gift Card Pay" tender but show attitude & tell me they work since 10 years. throw my sandwich on back table & rudely told me to pay using cash/credit card. When requesting to speak with manager, rudely say i am the manager, Negative customer service ever!
Vegetarian options: I see non-veg food on top of cheese container & they put it back & serve that cheese to vegetarian customer. Not change hand gloves & put it in veggie container. Highly recommend vegetarian customer should not visit this subway.
I came into the restaurant to pickup my online order, the employee was chatting with the customer who already had her order. The employee was writing down a phone number for her. The customer said she should go because she saw me waiting. The employee said "so what let him wait". Unfortunately for her, she did not know I speak fluent spanish. Due to her extremely rude customer service, you have now lost a regular customer who lives directly across the street.
Atmosphere: 1
Food: 4
Service: 1
I am a subway costumer for years.. This store dont let you choose the type of bread that you like. In addition, the lady at the store was rude. I will never return.
Service: 1
I placed order but did not receive it. They said someone already picked it up. They would not remake me my order. Did not offer refund or replacement
Atmosphere: 1
Food: 1
Service: 1
I am a visitor from California. I have been ordering Subways for over 20 years and it was my first time that I heard I could not pick “everything “ of the veggies for my footlong Tuna. The workers there were rude and unprofessional to me and my daughter.
Atmosphere: 2
Food: 3
Service: 1
Terrible service, aggressive cashier, sad reality, yelled at my baby because she grabbed a straw...today at 8:30 pm
Service: 1
One of my go to Subways in the area. Just ordered a sub to go. The lady behind the counter was very friendly and professional as always. I never have a problem at this location. Always a positive experience for me. I really do not understand the nasty reviews some folk give this location. I work retail myself and used to work fast food too. Some people are just plain demanding and rude. Keep up the excellent service.
Atmosphere: 5
Food: 5
Service: 5
The young woman who served me was very pleasant, Subway is Subway ?, the sandwich was not up to the usual standard the bread was tough, they amount of meat and cheese were a bit thin and I asked for the oil and vinegar was scarce, what upset me most was the .05 cent bag charge and I understand the bag charge is required in this county, but generally it is asked whether you would like a bag, but I wasn't "asked".
Atmosphere: 1
Food: 1
Service: 4
The worst experience ever! If I could, I would have given negative stars. Staff there is extremely rude and disrespectful! The worst subway sandwich I ever had. Ordered veggie sandwich and the lady put 7-8 crumbs of cheddar cheese ( the least I have ever seen), upon asking she kept on repeating that it will be extra $$. She put 3 slices of tomatoes, 4 flakes of onion and green pepper! And then other lady joined and started giving me lecture about what is normal and what is not for veggie delight order and that’s how they have been trained. She said veggie delight only comes with 1 sauce. To be clear this was not my first time eating subway! The owner needs to train their staff on public dealing and how not to be rude to the customers. Will never be going back !
Atmosphere: 1
Food: 1
Service: 1
WORST CUSTOMER SERVICE. TWO HISPANIC LADIES SO DISGUSTINGLY RUDE AND DO NOT WANT TO DO THEIR JOBS. THEY GET MAD WHEN YOU ASK FOR MORE. And they respond with smart answers. Don’t go here
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting. I was ordering for the first time in this particular store and after I picked the bread and chicken and cheese, they didn’t heat it up. I didn’t realize because I have went to 3 not counting this one that all heated it up so I was just looking around. Then after I picked everything else and went home when I took a bite out of my sandwich it was completely cold. I was completely confused but then I realized they didn’t heat anything up. Completely in disgust don’t ever come here again. DO NOT RECOMMEND
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
What a rude lady! I witnessed her yelling to the customer, “WE DON’T ACCEPT COUPONS” in spanish. Then I was next and I was talking to her in spanglish but then she said something in english that I couldn’t understand and I said sorry I’m not sure if im understanding and she yelled, “DO YOU WANT TO SPEAK IN ENGLISH OR SPANISH?” I looked at her and said both. Rude lady!
Atmosphere: 1
Food: 2
Service: 1
They must change the staff, they are uneducated people, I was going to buy, not ask them. I left the winery, I'm not going to beg for service when I'm paying. If there was a rating - 10 stars I would give it to them.
I went in with my service dog and the truth is I was only going to order takeout and the lady who was serving on Monday at 11 in the morning on May 20 made me feel very bad, I didn't even order things properly, my service dog is very She was small and she was on the floor and she was talking to us with her disgusting voice, telling us to take her away if she wasn't even close. I could have sued them for that action, but sometimes bosses don't realize what they're doing. The employees are the first suBway that made me feel bad for my service dog
Atmosphere: 1
Food: 3
Service: 1
Doesn't accept the official Subway paper coupons.
Atmosphere: 3
Food: 4
Service: 1
I want to give in negative stars If i would. Anytime you go they do not have few veggies available. many time toast bread in microwave even request not to use microwave. Staff not understand and speak english at all, do not know to get payment from e-gift card & very rude with attitude. I am IT guy & requesting to use "Gift Card Pay" tender but show attitude & tell me they work since 10 years. throw my sandwich on back table & rudely told me to pay using cash/credit card. When requesting to speak with manager, rudely say i am the manager, Negative customer service ever!
Vegetarian options: I see non-veg food on top of cheese container & they put it back & serve that cheese to vegetarian customer. Not change hand gloves & put it in veggie container. Highly recommend vegetarian customer should not visit this subway.
Food: 1
Service: 1
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