Subway

I have had several mobile orders made at this store the staff are very nice. Very understaffed but very nice. Sandwiches are also well made.

Atmosphere: 5

Food: 5

Service: 5

Got what I was hungry for and tested great!

Today I visited Subway in Flower Hill in Gaithersburg md by the Sup Giant. The employees do not understand English. I was very difficult to understand what they were saying ? very experience ?

They have a stainless cover to block the proteins from view of the customer. Never seen this before at a subway. It’s really gross that you can’t see the cleanliness or condition of the meats/cheeses, nor can you see if they appropriately portion. It’s shady. Won’t return.

Atmosphere: 2

Food: 2

Service: 2

Today, I visited the Subway at Flowerhill Shopping Center- Store # 26944-0 and was very disappointed with the customer service received from Milagros. My mother and I initially requested cheese bread and wheat bread, but upon learning that wheat bread was unavailable, we changed our order to Italian bread. Milagros rudely informed us that we couldn't have two Italian breads because we were using a coupon and she needed to save them for online orders.

Despite another associate confirming we could have the Italian bread, Milagros's attitude remained unprofessional. She slammed our items down and rushed our order, even interrupting our conversation in a disrespectful manner. This experience, combined with a confusing menu and unhelpful staff, has led me to decide not to return to this location. If I had visit this store reviews prior to my visit I would’ve never stop by.

Atmosphere: 1

Food: 1

Service: 1

Rude lady’s working at the counter. I come her a couple times a week and I won’t be back. I used to manage 3 subway locations in FL and these girls don’t do anything right. Atleast when they’re in a good mood u can coach them. Tonight how they were acting towards customers was disgusting. To my surprise I received the same treatment even as a regular. They never cook the steak properly, they just toast it on the bread. Ok I can deal w that. But this time she got mad at me bcs I asked her to seperate the cheese. Like this crazy lady put a block of cheese on my sandwich and told me it would melt in the toaster. I’ve seen stupid before don’t get me wrong but my mind was blown. I told her it’s not that hard, can u please just seperate the cheese. Then when it came time for sauce I ask for light everything. I can go for a swim on my sandwich. And she wouldn’t give me jalapeños, I had to beg for 3 of them. Each time I’d ask she would put one. Maybe giving me a hard time because I said light everything, but I thought that was an option, I wasn’t even edible, went in the trash,. Anyways. Rant over. Don’t go here. They suck

Atmosphere: 2

Food: 1

Service: 1

Rude employee. Verbally abused my family to taking time to order the right bread today. Not going to your store ever again. I would like to file official complaint.

Atmosphere: 1

Food: 3

Service: 1

You would think that if the store closes at 9 PM, then you would be able to order food without being told to "hurry up, we're about to close " when you came in 15m beforehand - Alan was very rude and isn't cut out for the night shift. Perhaps he was having a bad day, so that's why I added a star. And they had to search the fridge for the food they stored away... oops!

Atmosphere: 3

Food: 4

Service: 1

Rude employee. Verbally abused my family to taking time to order the right bread today. Not going to your store ever again. I would like to file official complaint.

Atmosphere: 1

Food: 3

Service: 1

Bad customer service ? ?

Service: 1

Do not go to this bad bad store . They will accept your online ordered but time to pick up , the store is already closed. I hate this store. Do not rely on their online ordered.

Stopped eating subway since I found a cockroach at this location -

Very clean. I got my sub in and out. Despite the bad reviews. (NOT ALL REVIEWS ARE REAL REVIEWS).

Atmosphere: 5

Food: 5

Service: 5

Went to order on the app and it was not working. I asked and was just told the "everyone has problems with the app". I asked if they could just honor the coupon from the app and they refused. Waste of time.

Atmosphere: 1

Service: 1

Stay away this place is shady. They will process your payment and refuse to give you the order. Then say it takes days to get the order back. Sounds like a complete front for a form a fraud.