Clean space, friendly service, many options. Creme brulee tea was OK. Flavor was good but portion size small for cost.
Danielle Morgan
Kumquat lemon slush with the mango poppers đ đ đĽđ˘đ âď¸âď¸âď¸âď¸âď¸
Shake it! đ
Jared Gomez
The customer service is really bad, the guy is very disrespectful, rude and offensive for no reason. I'm not recommended this place since the guy is offensive with the customers.
Juan Guido
The shop is clean and spacious, with plenty of tables and seating, but it tends to be quiet with not many customers around. Staff is friendly and the service is quickâlikely because itâs often empty.
For those who prefer to order directly from staff, note that they only accept cash. If youâre using a card, thereâs a self-service kiosk, which prompts you for a tip even though you donât interact much with staff.
As for the drinks, theyâre decent but feel overpriced given their small sizeâ$8 feels steep for what you get. Overall, Vivi Bubble Tea is a clean and calm spot with efficient service, though it could improve on value for money.
josh Jackson
Best bubble tea I've had so far. I go pretty often
Atmosphere: 5
Food: 5
Service: 3
Yasser
My favorite bubble tea store.
Atmosphere: 5
Food: 5
Service: 5
Super Cucumber
The Bubble Tea of Strawberry Taste Very Good and I give it a 5 Stars is because that bubble tea of strawberry was delicious?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Lupita Mejia
Everything is very delicious.
Atmosphere: 5
Food: 5
Service: 5
Merin
I ordered matcha bubble tea and this doesnât taste like matcha at all. The person at the counter has a rude attitude and started questioning my knowledge on matcha. Will never come back.
Response to merchants comments:
I understand your justification on storeâs signature recipe but if your recipe is extremely different from a normal matcha milk tea, then please specify that in your catalog. Your catalog image and description for matcha milk tea is incorrect and deceiving. Also my concern is not about my request for extra matcha (I do not want any store to break their policy and hence I did never complained about it) but it is regarding the taste of the product itself (as you sell it). Also when asked, the store person did not mention about Jasmine tea at all. I was told they mix matcha in green tea and that causes color difference.
Anyhow, never coming back and never suggesting this place to anyone. My only suggestion is, If a customer is not satisfied or has a question about the order then please be kind enough to understand and explain/rectify the concern. A customer paying $8.5 for a bubble tea deserves at least that.
Food: 1
Service: 1
Bibi N
Awful food with an awful managerâs attitude. That chicken was not even cooked well.
Came with friends, bought two cups, the taste was ok, and the service attitude was very good!
Nancy Fawn
This meal is generally good, fast to eat, cost-effective, very delicious, children also like it, will buy back!
Anarcho Tyranny
The bubble tea just wasnât that good, especially for the price
Atmosphere: 3
Food: 2
Service: 3
Modupe Omorodion Valerie
The service attitude is good, ask for less sugar and less ice very intimately made for me, and the price is very affordable, very cost-effective!
Hayzel Serrano
The store owner( front desk) is a lunatic, hostile and rude. Also my popcorn chicken was uncooked. Read more for more detailsâŚ.So a group of our coworkers went to this restaurant for the first time. As we walked in the lady didnât greet, help or explained anything to us. Anyways we read her signs up and ordered through the kiosk. They open at 12pm, 25 mins of waiting she lets us know they ran out of popcorn chicken (most popular item). That was very insane but anyways we had to wait more because she had to cook something else for my other coworkers. We ended up spending 1 hr in that place and it was only 5 of us there. She said she had 4 online orders as well but how can you run out of your most popular item it less then 30 mins of opening?? Anyways she offered wings but one of my coworkerâs was unsure of what she wanted so she told her she would think about it, the lady assumed she wanted wings and cooked it for her. Because she cooked the wings she denied my coworker a refund. Obviously my coworker was upset and confronted her but the lady was so hostile and aggressive? and gas lights people, she kept saying no I canât give you a refund âtake it or trash it I donât care but no refundâŚ.get out get outâ. She didnât apologize for not letting us know that they ran out of chicken or trying to be nice about it, maybe giving a discount or a free bubble tea, it was our first time and last time. It was so crazy to see a owner treat her customers that way especially because it was their fault for not being prepared for serving whatâs on their menu. If she comments on my review you will see how defensive she gets. I think she was having a bad day. Idk nor do I care but I would never come back, plus I wasted my lunch time.
Clean space, friendly service, many options. Creme brulee tea was OK. Flavor was good but portion size small for cost.
Kumquat lemon slush with the mango poppers đ đ đĽđ˘đ âď¸âď¸âď¸âď¸âď¸
Shake it! đ
The customer service is really bad, the guy is very disrespectful, rude and offensive for no reason. I'm not recommended this place since the guy is offensive with the customers.
The shop is clean and spacious, with plenty of tables and seating, but it tends to be quiet with not many customers around. Staff is friendly and the service is quickâlikely because itâs often empty.
For those who prefer to order directly from staff, note that they only accept cash. If youâre using a card, thereâs a self-service kiosk, which prompts you for a tip even though you donât interact much with staff.
As for the drinks, theyâre decent but feel overpriced given their small sizeâ$8 feels steep for what you get. Overall, Vivi Bubble Tea is a clean and calm spot with efficient service, though it could improve on value for money.
Best bubble tea I've had so far. I go pretty often
Atmosphere: 5
Food: 5
Service: 3
My favorite bubble tea store.
Atmosphere: 5
Food: 5
Service: 5
The Bubble Tea of Strawberry Taste Very Good and I give it a 5 Stars is because that bubble tea of strawberry was delicious?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Everything is very delicious.
Atmosphere: 5
Food: 5
Service: 5
I ordered matcha bubble tea and this doesnât taste like matcha at all. The person at the counter has a rude attitude and started questioning my knowledge on matcha. Will never come back.
Response to merchants comments:
I understand your justification on storeâs signature recipe but if your recipe is extremely different from a normal matcha milk tea, then please specify that in your catalog. Your catalog image and description for matcha milk tea is incorrect and deceiving. Also my concern is not about my request for extra matcha (I do not want any store to break their policy and hence I did never complained about it) but it is regarding the taste of the product itself (as you sell it). Also when asked, the store person did not mention about Jasmine tea at all. I was told they mix matcha in green tea and that causes color difference.
Anyhow, never coming back and never suggesting this place to anyone. My only suggestion is, If a customer is not satisfied or has a question about the order then please be kind enough to understand and explain/rectify the concern. A customer paying $8.5 for a bubble tea deserves at least that.
Food: 1
Service: 1
Awful food with an awful managerâs attitude. That chicken was not even cooked well.
Restaurantji Recommends
Came with friends, bought two cups, the taste was ok, and the service attitude was very good!
This meal is generally good, fast to eat, cost-effective, very delicious, children also like it, will buy back!
The bubble tea just wasnât that good, especially for the price
Atmosphere: 3
Food: 2
Service: 3
The service attitude is good, ask for less sugar and less ice very intimately made for me, and the price is very affordable, very cost-effective!
The store owner( front desk) is a lunatic, hostile and rude. Also my popcorn chicken was uncooked. Read more for more detailsâŚ.So a group of our coworkers went to this restaurant for the first time. As we walked in the lady didnât greet, help or explained anything to us. Anyways we read her signs up and ordered through the kiosk. They open at 12pm, 25 mins of waiting she lets us know they ran out of popcorn chicken (most popular item). That was very insane but anyways we had to wait more because she had to cook something else for my other coworkers. We ended up spending 1 hr in that place and it was only 5 of us there. She said she had 4 online orders as well but how can you run out of your most popular item it less then 30 mins of opening?? Anyways she offered wings but one of my coworkerâs was unsure of what she wanted so she told her she would think about it, the lady assumed she wanted wings and cooked it for her. Because she cooked the wings she denied my coworker a refund. Obviously my coworker was upset and confronted her but the lady was so hostile and aggressive? and gas lights people, she kept saying no I canât give you a refund âtake it or trash it I donât care but no refundâŚ.get out get outâ. She didnât apologize for not letting us know that they ran out of chicken or trying to be nice about it, maybe giving a discount or a free bubble tea, it was our first time and last time. It was so crazy to see a owner treat her customers that way especially because it was their fault for not being prepared for serving whatâs on their menu. If she comments on my review you will see how defensive she gets. I think she was having a bad day. Idk nor do I care but I would never come back, plus I wasted my lunch time.
Atmosphere: 1
Food: 1
Service: 1
Loading...