VIVI BUBBLE TEA
18320 Contour Rd, Gaithersburg
(301) 355-6280
Recent Reviews
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I have had a lot of bubble teas in my life and I usually go to Gong cha and Vivi tea is my second but they don’t have as many stores. Their drinks doesn’t feel as powdered like Kung Fu tea and it’s a lot refreshing than Gong Cha. I enjoyed my tea here. I had it with pizzas across the street from Little Caesar.
Staff made me pay for drink after i told them i had an allergy to tea, staff had not finished the drink but he just started making it, i asked if it could be made without tea & he told me no, when i asked to substitute i was told i had to pay for another drink.
everything very rich and delicious and good service
Clean space, friendly service, many options. Creme brulee tea was OK. Flavor was good but portion size small for cost.
Kumquat lemon slush with the mango poppers 🟠🍋 🥭💢😋 ⭐️⭐️⭐️⭐️⭐️
Shake it! 😁
The customer service is really bad, the guy is very disrespectful, rude and offensive for no reason. I'm not recommended this place since the guy is offensive with the customers.
The shop is clean and spacious, with plenty of tables and seating, but it tends to be quiet with not many customers around. Staff is friendly and the service is quick—likely because it’s often empty.
For those who prefer to order directly from staff, note that they only accept cash. If you’re using a card, there’s a self-service kiosk, which prompts you for a tip even though you don’t interact much with staff.
As for the drinks, they’re decent but feel overpriced given their small size—$8 feels steep for what you get. Overall, Vivi Bubble Tea is a clean and calm spot with efficient service, though it could improve on value for money.
Best bubble tea I've had so far. I go pretty often
Atmosphere: 5
Food: 5
Service: 3
My favorite bubble tea store.
Atmosphere: 5
Food: 5
Service: 5
The Bubble Tea of Strawberry Taste Very Good and I give it a 5 Stars is because that bubble tea of strawberry was delicious?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Restaurantji Recommends
Everything is very delicious.
Atmosphere: 5
Food: 5
Service: 5
I ordered matcha bubble tea and this doesn’t taste like matcha at all. The person at the counter has a rude attitude and started questioning my knowledge on matcha. Will never come back.
Response to merchants comments:
I understand your justification on store’s signature recipe but if your recipe is extremely different from a normal matcha milk tea, then please specify that in your catalog. Your catalog image and description for matcha milk tea is incorrect and deceiving. Also my concern is not about my request for extra matcha (I do not want any store to break their policy and hence I did never complained about it) but it is regarding the taste of the product itself (as you sell it). Also when asked, the store person did not mention about Jasmine tea at all. I was told they mix matcha in green tea and that causes color difference.
Anyhow, never coming back and never suggesting this place to anyone. My only suggestion is, If a customer is not satisfied or has a question about the order then please be kind enough to understand and explain/rectify the concern. A customer paying $8.5 for a bubble tea deserves at least that.
Food: 1
Service: 1
Awful food with an awful manager’s attitude. That chicken was not even cooked well.
Came with friends, bought two cups, the taste was ok, and the service attitude was very good!
This meal is generally good, fast to eat, cost-effective, very delicious, children also like it, will buy back!
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