Red Robin Gourmet Burgers and Brews

1403 S Main Chapel Way, Gambrills
(410) 721-0845

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Such a love/hate relationship with this place. We have been to this location 4-5 times and most of the time it’s pretty good. However, today we tried to go for lunch and the restaurant’s system went down. Not sure what they have a computer system for, but we decided to leave. Place has so much potential, but I feel as though it’s being squandered by incompetence at the upper levels. I’ll never give up on Red Robin
Myself and my extended family were in about 1 weeks ago. Our server, Charles was outstanding. We were a party of 9 and he took excellent care of us. The food was good and the service outstanding. He saw to our every need and was always around If we needed him.
The ribs wasn't that good and bbq was thin and overcooked and waiter kept forgetting things we asked for on every trip. Won't be back to this location again. We also were asked to wait for 15 mins with a half open restaurant and NO ONE in bar area and we weren't asked where'd we like to sit or even gave that non-wait area an option until we asked.

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Red Robin Gourmet Burgers and Brews

1403 S Main Chapel Way, Gambrills, MD 21054
(410) 721-0845