When I was eating here today, a lady came in demanding her sandwich be remade in a different way than she ordered it online, even though it was already made and packaged. She harrassed the two employees that were there. She used profanity, yelled, and shoved a camera in their face. Both employees handled the situation very professionally and stayed calm. They then served me very respectfully, despite the issues they just went through. Its a shame employees have to deal with this kind of thing, and I was amazed that they still stayed professional and kept working through it. My overall experience here has always been great, especially with the employees.
Atmosphere: 5
Food: 5
Service: 5
Kendra Stephenson
additionally , this location may need a whole new staff.. while i was arguing with the lady making my sandwich, the other lady working ignored me (the paying customer) while the blonde lady spoke to her in spanish while refusing to make my sandwich the way I WANTED! because my sandwich effect her shift so much! terrible experience! worst i’ve ever had at subway and i won’t be back to this location!
Atmosphere: 1
Food: 1
Service: 1
Janet S
We order subs for every Navy football game from them. They are always very nice and accommodate our special requests. I preorder them for pickup on our way to the game and the subs are always ready when we arrive.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth
I was having a hard time placing an online order. The manager came over and helped me, she was very nice and helpful. I would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Ashly
The staff is very friendly and fast!!
Atmosphere: 5
Food: 5
Service: 5
Lais Jlok
Genuinely worst sub I’ve ever tried I have no idea who the worker was but he was so stingy with everything like are you gonna eat it big boy
Atmosphere: 1
Food: 1
Service: 1
Miss
Coughed on my sub while carrying to put in the toaster. Video attached
Cindy Contreras
The staff is very hard working and friendly! Vilma, the manager, always has a smile on her face even when there is a rush of people!
Atmosphere: 5
Food: 5
Service: 5
Tommi Esther
I got food poisoning after eating a sandwich with diced chicken from this location.
I tried to call and let them know so they can figure out the issue but they just said to call their boss and let the boss know. I dont know who the boss is or what the phone number is.
This store is suppose to be up and running at 8am through out the week. It is never open on time the service sucks the employees give you attitude when being served. Then on top of that I had hair in my food. I don’t know what is going on but they need to get it together. If I could give them 0 stars I would have.
Atmosphere: 1
Food: 1
Service: 1
Joey Kerley
Great workers, Great subs, and great community
Atmosphere: 4
Food: 5
Service: 5
Frank Adjei-Acquah
Kayley at this location is very rude and unprofessional. I will not be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Desi Harris
They skimp on meat, cheese and toppings. This will not be my preferred location.
Atmosphere: 4
Food: 1
Service: 2
Michael Scott
I placed an online order at 11am with a pick up time of 12:20. I arrived at 12:25 pm and there was no order to pick up. When I questioned about my order, the staff was rude, dismissive and looked at me as if I did something wrong. To confirm, I showed my confirmation number and the guy still questioned me and asked if for the address of the Subway. The guy said wait a while. I was like for what as the order was placed an hour agoTwo of the reps walked off and left me standing there.
The third team member said that someone walked off with my order. He then proceeded to make two of the sloppiest sandwiches I have ever had. I will give him credit that he at least apologized.
I will never as long as I am living visit this location again. The customer service is awful and the entire staff needs to be fired immediately!!
Friendly staff.
When I was eating here today, a lady came in demanding her sandwich be remade in a different way than she ordered it online, even though it was already made and packaged. She harrassed the two employees that were there. She used profanity, yelled, and shoved a camera in their face. Both employees handled the situation very professionally and stayed calm. They then served me very respectfully, despite the issues they just went through. Its a shame employees have to deal with this kind of thing, and I was amazed that they still stayed professional and kept working through it. My overall experience here has always been great, especially with the employees.
Atmosphere: 5
Food: 5
Service: 5
additionally , this location may need a whole new staff.. while i was arguing with the lady making my sandwich, the other lady working ignored me (the paying customer) while the blonde lady spoke to her in spanish while refusing to make my sandwich the way I WANTED! because my sandwich effect her shift so much! terrible experience! worst i’ve ever had at subway and i won’t be back to this location!
Atmosphere: 1
Food: 1
Service: 1
We order subs for every Navy football game from them. They are always very nice and accommodate our special requests. I preorder them for pickup on our way to the game and the subs are always ready when we arrive.
Atmosphere: 5
Food: 5
Service: 5
I was having a hard time placing an online order. The manager came over and helped me, she was very nice and helpful. I would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
The staff is very friendly and fast!!
Atmosphere: 5
Food: 5
Service: 5
Genuinely worst sub I’ve ever tried I have no idea who the worker was but he was so stingy with everything like are you gonna eat it big boy
Atmosphere: 1
Food: 1
Service: 1
Coughed on my sub while carrying to put in the toaster. Video attached
The staff is very hard working and friendly! Vilma, the manager, always has a smile on her face even when there is a rush of people!
Atmosphere: 5
Food: 5
Service: 5
I got food poisoning after eating a sandwich with diced chicken from this location.
I tried to call and let them know so they can figure out the issue but they just said to call their boss and let the boss know. I dont know who the boss is or what the phone number is.
Food: 1
Restaurantji Recommends
This store is suppose to be up and running at 8am through out the week. It is never open on time the service sucks the employees give you attitude when being served. Then on top of that I had hair in my food. I don’t know what is going on but they need to get it together. If I could give them 0 stars I would have.
Atmosphere: 1
Food: 1
Service: 1
Great workers, Great subs, and great community
Atmosphere: 4
Food: 5
Service: 5
Kayley at this location is very rude and unprofessional. I will not be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
They skimp on meat, cheese and toppings. This will not be my preferred location.
Atmosphere: 4
Food: 1
Service: 2
I placed an online order at 11am with a pick up time of 12:20. I arrived at 12:25 pm and there was no order to pick up. When I questioned about my order, the staff was rude, dismissive and looked at me as if I did something wrong. To confirm, I showed my confirmation number and the guy still questioned me and asked if for the address of the Subway. The guy said wait a while. I was like for what as the order was placed an hour agoTwo of the reps walked off and left me standing there.
The third team member said that someone walked off with my order. He then proceeded to make two of the sloppiest sandwiches I have ever had. I will give him credit that he at least apologized.
I will never as long as I am living visit this location again. The customer service is awful and the entire staff needs to be fired immediately!!
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