Domino's Pizza

21040 Frederick Rd Ste E, Germantown
(301) 972-3388

Recent Reviews

cell lee

This pizza was horrible order two topping medium pizza with pepperoni and pineapple the cheese was not fully melted the sauce was barley overall this pizza was horrible never again

Whiting Wicker

This place is Great, especially Isiah and Ronny! I only come here for pizza.

Atmosphere: 5

Food: 5

Service: 5

Kevin Nguyen

They gave me the wrong pizza. Either they're terribly understaffed or they just don't care.

Atmosphere: 1

Food: 1

Service: 1

Abena Banahene

the manager should be fired by the owner. This is the worst dominoes location by far and I’ve visited multiple. Save yourself the $20 on a horrible meal.

Atmosphere: 1

Food: 1

Service: 1

Edward Dilone

I’ve ordered here a couple times and they messed up the first time and it’s whatever but not when you mess up every single time!? I will be going to the further dominoes for now on at this point. Change the employment or somthing like sheesh. 2.8 as a overall score that’s

Food: 1

Service: 1

Trystan Sparks

I called to complain about my order and the employees kept hanging up the phone even the manager laughed and hung up i called 5 times and nothing was done . Very rude disrespectful and worst costumer service ever !!!

Jaden Tarous

Go to another dominoes location, you’re better

Atmosphere: 1

Food: 1

Service: 1

Nor Bit

Took 3 hrs for my order to be delivered.

Atmosphere: 1

Food: 1

Service: 1

A Serwa

Food tasted like cardboard, very unhygienic place setup, rude staff.

Atmosphere: 1

Food: 1

Service: 1

A Serwaa

Don’t buy pizza from here, you’re better off driving 5 miles to find a better location. Horrible service, rude staff that mess up your order and takes hours to deliver.

Atmosphere: 1

Food: 1

Service: 1

Troy Martin

We are human and we make mistakes that we learn from. I ordered a large thin crust pineapple, ham and black olives from this location and got a large thin crust pineapple, ham and jalapeños instead. I dislike jalapeños with a passion…, especially on pizza. I called the store to inform them of the mistake and they apologized and was ready to make a new pizza a deliver it as soon as possible. I informed them that it was kinda late and I made other dinner plans at that point. The staff advised that the pizza would be credited to my account for a future delivery. I called today,as I was craving Dominos thin crust, to claim the credited pizza. I explained what happened previously and without no other questions the staff said we’ll get it to you asap. A few minutes after I placed the order, I received a call from the store. It was a staff member just double checking my order as to not make the same mistake twice. After confirming my order I was advised that my pizza was on its way. Approximately 25 later, my pizza arrived and was delivered by a friendly female delivery driver. I checked the pizza and it was correct. It was hot and delicious, exactly what I was craving. Big shoutout to the friendliness of the stores staff and making the mistake easy to fix without making me feel awkward. And from these experiences, I will always be a loyal customer of this Domino’s pizza. I wish I had their names at store#4685(I believe) Frederick rd., Germantown Md., because they deserve some recognition for awesome customer care and service.

Food: 5

Service: 5

Recommended dishes: Chicken Wings, Garlic Rolls, Pepperoni Pizza

Ro- B

In this location / quality is really lowThey can never get it right is either to much salt (impossible to eat) or they miss or mess something upI've try many times but now I give up!

Atmosphere: 1

Food: 1

Service: 1

Pirlo Del piero

Bad customers service . Talk trash to people.

Akshay Kumar

This is a review not just based on 1 time order. I ordered pizza from this location multiple times in the past, and every time it almost ended disappointing. I specifically add buffalo sauce on the top of my pizza and later after going home realized they never added it. This happened every time I ordered. I can understand if there are many orders to serve at that time, but I was the only person who has the order, I can clearly see it on the screen. Even when there’s no demand they are missing the instructions clearly. Few of them don’t even provide crushed peppers properly. I never saw a restriction on how many of them to be provided for 1 large pizza. I felt like the person was making this up. After few minutes I waited outside and went in again, another person helped me to get as many as I want. Clearly what’s going on?

Felipe Machado Ferreira

Great customer service. Every time I ordered a pizza it was delivered on time and the staff is super friendly!

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