McDonald's
18000 Mateny Rd, Germantown
(301) 916-1957
Recent Reviews
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Door dashing
Atmosphere: 3
Food: 3
Service: 3
It's a McDonald's, what else is there that can be said?
It's a crying shame that for a nuclear family (family of four) to visit any one of these locations, now has to be prepared to spend nearly $50.⁰⁰ for fast food.
It's fast food for crying out loud. A burger, a bag of French fries and a soft drink. Full stop.
What's worse, is how none of the food looks anything like the pictures that they portray. Let alone the incredibly expensive television/radio commercials.
Like I said, it's a McDonald's, need I say more?
Atmosphere: 1
Food: 1
Service: 1
Worst... I came in today, fries were cold. They didn't put any tartar sauce on my fish sandwich I had to ask the nice young man working there to get the kitchen staff to do so.. The tables were a mess the soda station was messy NO ORANGE JUICE ...
Atmosphere: 1
Food: 1
Service: 1
I think this store is scamming people. Every time we DoorDash here, the store (or someone posing as the store) calls us up and says their DoorDash is offline. This has been weeks now. They ask for my door dash phone number and ask for a code but the message says “no one will ask for this code”. I reported it to DoorDash but they just covered the meal. Watch yourselves; don’t give out your account info.
Atmosphere: 4
Food: 4
Service: 1
Nice place on the mateney road
Atmosphere: 5
Food: 5
Service: 5
Access is not good confusing
Atmosphere: 4
Food: 4
Service: 4
*** DO NOT EAT HERE! *** Most workers here are high schoolers who do not care about health safety standards. This place is disgusting. I spent yesterday in the hospital getting my stomach pumped because of what I ate here and the hospital confirmed it. I will be reaching out to corporate and hopefully they do something.
Atmosphere: 1
Food: 1
Service: 1
Was given a burnt fish sandwich and it was so small. Absolutely horrible.
Atmosphere: 1
Food: 1
Service: 2
For what I purchased the prices could have been lower
Atmosphere: 5
Food: 5
Service: 5
This McDonald's is always clean and the people behind the counter are friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is the other McDonald's that is close to where I live. These days I mostly use their curb side pick up service. The service is usually good. Yesterday I ordered deals from two cellular devices. One had trouble with the MacDonald's app. Each app restarts, I could move one step forward, until it hangs at the last payment step. In the end, I walked inside and sought help from the staff. The staff is very helpful and gets my order done.
I gave one star for the MacDonald's app in the Play store a long long time ago. Still, time passed, the app remained unstable and crashed unexpectedly. Guess, I don't need to update the rating anytime soon.
Fortunately, the store staff is still doing a good job, at least for those I encountered.
Atmosphere: 3
Food: 4
Service: 4
Nice store
Atmosphere: 5
Food: 5
Service: 5
I bought my lunch in this town, they gave me my cold fries and ordered a sauce and charged me 16 cents for a very bad service.
Atmosphere: 1
Food: 1
Service: 2
I posted a review last year about their service and why I would just drive to the one on Quince Orchard. I decided to give it a try so was there on Saturday and got my normal bacon egg and cheese bagel.
Look at the image. I barely got bacon in my sandwich. Wow. Common, please work on this McDonald's on Mateny Rd Germantown. Reason why now ill just continue going to the one on Quince Orchard.
Atmosphere: 1
Food: 1
Service: 1
At least twice a week their app breaks for this location. It says its not breakfast time at 7am so you cant order. I have to constantly cancel orders and go elsewhere because of the broken app.
Atmosphere: 3
Food: 4
Service: 3
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