I have gone to 3 different Subways in the area within 2 months and this one is the one I will go to knowing it's always clean and the ladies are always very kind!! Keep it up!! I enjoy it & most importantly my son (pepperoni sandwich) & daughter (chocolate chip cookies)
Atmosphere: 5
Food: 5
Service: 5
Tom Tardy
Seriously. I needed to correct a DoorDash order so I called the store. Person answers the phone and doesn't speak English, i asked if she speaks English and she said NO. HAHA.
Service: 1
Vivian Kim
They didnt open on time and the employee was seating in her car in parking lot . Not even rush to open .
Service: 1
W Reid
The service was ok. But the fountain drink machine needed the carbonation tank to be replaced. There was no carbonation in the sodas. Only syrup. I told them but they didn't do anything about it while I was there.
Atmosphere: 3
Food: 5
Service: 4
Boo Nagy
Employee has an attitude. Will not go this location anymore...
Atmosphere: 3
Food: 5
Service: 1
Carlita's Way
I had a bad experience with the 2 ladies employees there tonight at Subway on Mateny Drive, Germantown, MD. I was in the store placed my order and finally made it home, settled down for bed, open my sandwich and it was someone else’s sandwich! A sandwich that I don’t eat. I had to get dress again and drive back to Subway. Explain to the employee and Manager they gave me the wrong order, even showed them my receipt. They fixed a new sandwich but couldn’t give me a refund. I told them for their mistake you can at least give me a free bag of chips, the manager told me she’s not obligated to do that and didn’t. I then told her it was your mistake and I paid over $14.00 for this sub + wasted my time and gas to come back over here. I was pissed and told her I would right this review! She should have made the customer happy (me) and given me a free $2.00 bag of chips, that’s the least she could have done!
Service: 1
* “RedGingerRoot” *
My husband placed an online order thru his app and part of the order contained a box of 6 Chocolate Chip Cookies. Unfortunately, U happened to get a cookie with a strand of hair baked into it. It’s not my husband’s as he is bald. It’s not mine as I hip length red hair & it doesn’t belong to either of our kids as they have blonde hair. Plus, this hair was found when I took a bit and cookie was still attached to it, even as I took the cookie out of my mouth. This is absolutely disgusting and I have completely lost my appetite and now 2 young kids are upset that they can’t eat their cookies.
Food: 1
Dina O
Check your sandwich when you order online at this Subway, my daughter was charged for avocado and didn’t come with it, and the workers were so rude and pretended to say that I was wrong when I had it in front of me!!!
Tried to use Subway coupon, however, the person inside told me that I could only get couple of cold cut subs. It had a paper print out glued on the glass with "specials for coupon", lol!That info is not specified on coupon, and it did get honored in another Subway store down the street!!!! So what's the point of Subway sending out coupons if you do not honor them? Just say we don't honor them and that would be it!!! I think it's just very poor customer service and cheap way to save money! Not going there ever again!
Unique Monique
My go to spot in the morning ☀️ when I'm craving my tuna sub .... This is the only location I'll go too...
Atmosphere: 5
Food: 5
Service: 4
Jed Stancato
Great subs as always. :)
Atmosphere: 5
Food: 5
Service: 5
Prabeen Manandhar
Serves me better every time i order in-person.
김민갑
The staff is very friendly and takes our orders well. They also give us plenty of vegetables.
I have gone to 3 different Subways in the area within 2 months and this one is the one I will go to knowing it's always clean and the ladies are always very kind!! Keep it up!! I enjoy it & most importantly my son (pepperoni sandwich) & daughter (chocolate chip cookies)
Atmosphere: 5
Food: 5
Service: 5
Seriously. I needed to correct a DoorDash order so I called the store. Person answers the phone and doesn't speak English, i asked if she speaks English and she said NO. HAHA.
Service: 1
They didnt open on time and the employee was seating in her car in parking lot . Not even rush to open .
Service: 1
The service was ok. But the fountain drink machine needed the carbonation tank to be replaced. There was no carbonation in the sodas. Only syrup. I told them but they didn't do anything about it while I was there.
Atmosphere: 3
Food: 5
Service: 4
Employee has an attitude. Will not go this location anymore...
Atmosphere: 3
Food: 5
Service: 1
I had a bad experience with the 2 ladies employees there tonight at Subway on Mateny Drive, Germantown, MD. I was in the store placed my order and finally made it home, settled down for bed, open my sandwich and it was someone else’s sandwich! A sandwich that I don’t eat. I had to get dress again and drive back to Subway. Explain to the employee and Manager they gave me the wrong order, even showed them my receipt. They fixed a new sandwich but couldn’t give me a refund. I told them for their mistake you can at least give me a free bag of chips, the manager told me she’s not obligated to do that and didn’t. I then told her it was your mistake and I paid over $14.00 for this sub + wasted my time and gas to come back over here. I was pissed and told her I would right this review! She should have made the customer happy (me) and given me a free $2.00 bag of chips, that’s the least she could have done!
Service: 1
My husband placed an online order thru his app and part of the order contained a box of 6 Chocolate Chip Cookies. Unfortunately, U happened to get a cookie with a strand of hair baked into it. It’s not my husband’s as he is bald. It’s not mine as I hip length red hair & it doesn’t belong to either of our kids as they have blonde hair. Plus, this hair was found when I took a bit and cookie was still attached to it, even as I took the cookie out of my mouth.
This is absolutely disgusting and I have completely lost my appetite and now 2 young kids are upset that they can’t eat their cookies.
Food: 1
Check your sandwich when you order online at this Subway, my daughter was charged for avocado and didn’t come with it, and the workers were so rude and pretended to say that I was wrong when I had it in front of me!!!
Food: 3
clodsire
clodsire
Restaurantji Recommends
Tried to use Subway coupon, however, the person inside told me that I could only get couple of cold cut subs. It had a paper print out glued on the glass with "specials for coupon", lol!That info is not specified on coupon, and it did get honored in another Subway store down the street!!!! So what's the point of Subway sending out coupons if you do not honor them? Just say we don't honor them and that would be it!!! I think it's just very poor customer service and cheap way to save money! Not going there ever again!
My go to spot in the morning ☀️ when I'm craving my tuna sub .... This is the only location I'll go too...
Atmosphere: 5
Food: 5
Service: 4
Great subs as always. :)
Atmosphere: 5
Food: 5
Service: 5
Serves me better every time i order in-person.
The staff is very friendly and takes our orders well. They also give us plenty of vegetables.
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