I have been going here for few years now. Quality of their service , quality of ice creams and cleanliness have always been top notch , consistent and very impressive. One of the female staff who have been there for long time and her name is Shawon . she has always been very professional and consistent with her friendliness and good customer service, even when some occasions i have seen her the only person working and she still handled customer service very well . i was there today and had a new staff , being new i was pretty impressed her attentiveness towards me and mom . I highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Tina S
I can't really write the food because I didn't get any. I was standing there in line along with some other African American people some Hispanic lady came in and maybe it wasn't intentional because the place was so disorganized but she cut in front of us and the cashiers didn't stop her. Again maybe it wasn't intentional but they need to have it organized so they know who's in line who's been standing there everyone was just walking in standing wherever and I guess because he spoke Spanish they took her order first very rude I will never go there again All the black people I was standing with for skipped over. They didn't have any sort of a line everyone was just standing wherever they wanted
Atmosphere: 1
Food: 2
Service: 1
Donnicia Braithwaite
DISGUSTING. If I could give It 0 stars I would. We came here for ice cream, the place was packed. The line was outside the door. My mom asked the worker “excuse me, where does the line start?” The girl behind the counter was yelled she didn’t know and walked off. How do you not know where the line starts in your job? And her attitude was very nasty for no reason. Please don’t visit this location the employees are very rude/nasty! and it’s unprofessional.
Atmosphere: 1
Food: 1
Service: 1
M Jones
You can't go wrong with good ice cream on a HOT day.
Stefany Diaz Rivas
The girl working Night Shift today was very helpful and kind!
Success Atud
Very good place and very clean
Okayjoseph
The young lady who’s Hispanic who worked today rn , is very useful and very nice! Thank you
Gabriela Murillo
Good service, clean place
Eunice A
Terrible service.I ordered a 1 scoop sundae, the girl barely gave me any ice cream, when I asked her about it she told me “all sundaes get kid size scoops” like ????? I always order that and this is the first time I heard such thing.The other clerk was chill and gave us an “adult size scoop” lol for our cone. So I guess don’t order sundaes at this place.
Amelia Walsh
Absolutely creamy deliciousness. Yum! Carvel is the only other ice cream brand that stands up to Hershey’s. I especially love their coconut and their dark chocolate ice creams. They have a couple of nice benches in a garden right outside their door so that you can relax there with friends or family this making the whole thing an enjoyable experience.
Terrible service.I ordered a 1 scoop sundae, the girl barely gave me any ice cream, when I asked her about it she told me “all sundaes get kid size scoops” like ????? I always order that and this is the first time I heard such thing.The other clerk was chill and gave us an “adult size scoop” lol for our cone. So I guess don’t order sundaes at this place.
Amusementparkguy
While on a field trip with my students, we had had a disappointing experience at another restaurant earlier in which they were not serving milkshakes and ice cream for some strange reason. On our way back to the hotel for the night, we found this Baskin-Robbins open. We stopped about 20 minutes before closing, and 24 of us went inside this store. There was only one guy working that night, and much to his credit, he served ALL 24 of those wanting ice cream or some other frozen treat. He got everyone done by 10:05, five minutes after closing time. The ice cream is typical of any Baskin-Robbins. It tasted good, but the service was outstanding, and the server did it without complaining.
Leathy McLaughlin
Once again- another place that I had not stepped foot in since the Great Shutdown on 2020. I was craving a cone of my daughter's favorite flavor--Jamoca Almond Fudge. (Side Note: she is away in college and this was a great way to think about her today.). The shop is small, but clean and the service was top notch. Astrid helped me remember the name of the flavor I was searching for and served me a delicious sugar cone of my flavor with a smile. I definitely recommend visiting this location in Greenbelt, MD. Thank you, Astrid, for the excellent customer service. Keep up the good work. I cannot wait to come back to visit. ??
Williams Ivory
Baskin and Robbins is a great place.To enjoy some very good ice creamMy favorite place
Lency Garcia
I have been ordering my cakes from here for years now. Can I just say Oh my god the cake was a complete disappointment I order a cake that had picture on top and picture was probably not sticked right or put in right because it was sticking out from the sides and it has like air bubbles in the middle. This use to never happen maybe the new cake maker does not have enough experience or enough training please train your cake maker. BY THE WAY same thing happen with the last year cake so yes definitely not coming here any more for cakes
I have been going here for few years now. Quality of their service , quality of ice creams and cleanliness have always been top notch , consistent and very impressive. One of the female staff who have been there for long time and her name is Shawon . she has always been very professional and consistent with her friendliness and good customer service, even when some occasions i have seen her the only person working and she still
handled customer service very well . i was there today and had a new staff , being new i was pretty impressed her attentiveness towards me and mom . I highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
I can't really write the food because I didn't get any. I was standing there in line along with some other African American people some Hispanic lady came in and maybe it wasn't intentional because the place was so disorganized but she cut in front of us and the cashiers didn't stop her. Again maybe it wasn't intentional but they need to have it organized so they know who's in line who's been standing there everyone was just walking in standing wherever and I guess because he spoke Spanish they took her order first very rude I will never go there again All the black people I was standing with for skipped over. They didn't have any sort of a line everyone was just standing wherever they wanted
Atmosphere: 1
Food: 2
Service: 1
DISGUSTING. If I could give It 0 stars I would. We came here for ice cream, the place was packed. The line was outside the door. My mom asked the worker “excuse me, where does the line start?” The girl behind the counter was yelled she didn’t know and walked off. How do you not know where the line starts in your job? And her attitude was very nasty for no reason. Please don’t visit this location the employees are very rude/nasty! and it’s unprofessional.
Atmosphere: 1
Food: 1
Service: 1
You can't go wrong with good ice cream on a HOT day.
The girl working Night Shift today was very helpful and kind!
Very good place and very clean
The young lady who’s Hispanic who worked today rn , is very useful and very nice! Thank you
Good service, clean place
Terrible service.I ordered a 1 scoop sundae, the girl barely gave me any ice cream, when I asked her about it she told me “all sundaes get kid size scoops” like ????? I always order that and this is the first time I heard such thing.The other clerk was chill and gave us an “adult size scoop” lol for our cone. So I guess don’t order sundaes at this place.
Absolutely creamy deliciousness. Yum! Carvel is the only other ice cream brand that stands up to Hershey’s. I especially love their coconut and their dark chocolate ice creams. They have a couple of nice benches in a garden right outside their door so that you can relax there with friends or family this making the whole thing an enjoyable experience.
Restaurantji Recommends
Terrible service.I ordered a 1 scoop sundae, the girl barely gave me any ice cream, when I asked her about it she told me “all sundaes get kid size scoops” like ????? I always order that and this is the first time I heard such thing.The other clerk was chill and gave us an “adult size scoop” lol for our cone. So I guess don’t order sundaes at this place.
While on a field trip with my students, we had had a disappointing experience at another restaurant earlier in which they were not serving milkshakes and ice cream for some strange reason. On our way back to the hotel for the night, we found this Baskin-Robbins open. We stopped about 20 minutes before closing, and 24 of us went inside this store. There was only one guy working that night, and much to his credit, he served ALL 24 of those wanting ice cream or some other frozen treat. He got everyone done by 10:05, five minutes after closing time. The ice cream is typical of any Baskin-Robbins. It tasted good, but the service was outstanding, and the server did it without complaining.
Once again- another place that I had not stepped foot in since the Great Shutdown on 2020. I was craving a cone of my daughter's favorite flavor--Jamoca Almond Fudge. (Side Note: she is away in college and this was a great way to think about her today.). The shop is small, but clean and the service was top notch. Astrid helped me remember the name of the flavor I was searching for and served me a delicious sugar cone of my flavor with a smile. I definitely recommend visiting this location in Greenbelt, MD. Thank you, Astrid, for the excellent customer service. Keep up the good work. I cannot wait to come back to visit. ??
Baskin and Robbins is a great place.To enjoy some very good ice creamMy favorite place
I have been ordering my cakes from here for years now. Can I just say Oh my god the cake was a complete disappointment I order a cake that had picture on top and picture was probably not sticked right or put in right because it was sticking out from the sides and it has like air bubbles in the middle. This use to never happen maybe the new cake maker does not have enough experience or enough training please train your cake maker. BY THE WAY same thing happen with the last year cake so yes definitely not coming here any more for cakes
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