Hershey's Ice Cream
8865 Greenbelt Rd, Greenbelt
(301) 552-2598
Recent Reviews
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Hersheys ice cream has a large selection of flavors including sugar-free.
Clean shop with friendly employees. Flavor variety is great and some rotating/seasonal options.
Parking lot is dangerous with reckless drivers and prices are a little steep.
Only putting two stars because ice cream is delicious. However I am very upset with the customer service. I come here often and most of the staff is pretty rude. One of the elder lady watches tv in the backroom and leaves the front with no staff and gets an attitude when a customer comes. Then a younger lady who works there uses her cell phone while on duty with food! She messed up me and my sibs order twice for not paying attention. And when you correct her for the wrong order she looks at you with disgust.
If you happen to order ice cream make sure thier getting the correct flavor… also when we corrected her on the order she didn’t even switch the cup!! What if i was allergic to nuts?!!
Service wise it was fine but honestly the person doing the serving could be a bit more friendly, she didn't smile, she wasn't even that pleasant; efficient yes, but she could use a little more training in customer service.
I thought maybe she was just having a rough day, but my mother who comes there more often than I do says that she is always like that.
Amazing Ice cream flavors!!! So many to pick from! They do allow you to sample a few. Way better than cold stone!
Definitely will be back!!
Milkshake was delicious. Customer service was outstanding.
the little indian high schooler is so kind and does his job very well
Really good stuff 👏
Poor customer service. Lady was on the phone the whole time and was rude.
Is it really that hard to update your hours saying you close at 9 instead of 10 ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Smells like a hospital than an ice cream place.
Atmosphere: 1
Always a good visit. Quick and courteous service.
Atmosphere: 5
Food: 5
Service: 5
Spot is crazy good. Best ice cream EVER! I come here sporadically but it’s SOOOOOO GOOD!!!!!!!! PLEASE TRY THE BANANA PUDDING FLAVOUR AAAAAAAAA! Roadrunner Raspberry is also amazing too.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Banana Pudding, Superman, 1 Scoop
Will admit the ice cream is a little pricey. But every time I do stop in here, the staff are always very kind and professional. Been here several times and never a bad experience
Service: 5
Very courteous, kind and efficient!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coconut
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