Auntie Anne's
487 Premium Outlets Blvd, Hagerstown
(301) 766-9242
Recent Reviews
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I went 5:30 and it was already closed
Service: 1
Lady was super sweet but my pretzel was burnt a little on the bottom ????? still ate it tho
Atmosphere: 4
Food: 2
Service: 5
We arrived before the outlets opened, but this store was willing to make us a hot and tasty pretzel while we waited. Yum!
II can understand being busy. However, whomever was working the front on 8/6/23 was extremely rude. I walked to the front because I was picking up a DD order. The first thing out her mouth was, "You're gonna to have to wait." I said I wasn't waiting because the customer had already ordered. She said she was too busy to make the order. Really??? I Doordash customer is STILL a customer!!
Delicious and the service was great. One woman working. She did a great job
I ordered a dragonfruit mango frost and it didn’t look anything like it she added lemonade slushy there was no mango flavor or anything mango related added and it clearly didn’t look like what was on the board and my hotdog bites were very burnt.
After waiting for someone to finally help us she tells me she can’t use my rewards her “thing” is down.
I got the small pretzel hotdog bites, they tasted old and horrible. Also two of the pretzel bites. Between 3 adults who are huge Auntie Anne fans, all of hungry, we threw out the majority of the food it was so bad. Sigh.
So good honestly, the pretzels and cheese smack every time.
The 2 employees were nice and helpful but over worked, it was a day for three people and they had only 2. Also, do not get any sodas from the fountain it is nothing but chlorine. Ended up going to get bottled drinks from somewhere else.
Restaurantji Recommends
Excellent service today from the guys working and food was very good
Friendly staff. Pretzels were hot and ready.
Service there sucks
I love
Went there 15 minutes before closing and saw they had a bunch of pretzels left. Nobody in line so I decide to use the restroom quickly located behind the shop come back a minute later all of the pretzels are being taken out of the warmer and they refused to sell me anything even though they weren’t closing for another 13 mins. How can you run a business if you refuse to sell your product during business hours set by your company. Ridiculous auntie annes
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