Delicious food with unique twists on some of the options.
Atmosphere: 5
Food: 5
Service: 5
J
It was out first time ordering from here, and i must say it did not disappoint. We will definitely be making many more trips back
Atmosphere: 5
Food: 5
Service: 5
Ken McFadden
Hours on google/google maps/Apple Maps say they close at 10pm on Fri/Sat which is pretty normal for food places so I thought nothing of it and went to get some tacos last Saturday. I park at 8:55pm and through the windows I see chairs stacked upside down on top of tables, lights were mostly off, and they were sweeping up, clearly getting ready to clock out. The big light up “OPEN” sign to the left of the door was still lit up so I get out my car and walk closer. I see a big hours sign on the door and it says they close at 9pm seven days a week. I went on Google and checked the hours again just to confirm I wasn’t looking at the wrong location and it even says the hours listed on Google were “confirmed by business 5 days ago”. I clicked “suggest hours change” on the same page and submitted a very clear picture of the hours on the door so Google can update them. The change was almost immediately denied (Google emailed me to let me know). What’s the point in confirming the wrong hours to your potential customers? I would’ve left my house earlier had I known but I figured getting there a whole hour before closing time would be no problem. Instead I was left hungry, wasted gas, and wasted an hour of my time driving there/back. Not a good first look for the company.
Edit: Just looked at their reviews and TWO WEEKS AGO someone had the SAME EXACT THING happen to them that happened to me. The owner commented on their review apologizing for the inconvenience stating they would update the information asap. Here we are two weeks + later and they haven’t changed anything. As a matter of fact they denied my suggested change when I tried to update the hours myself. I definitely won’t be back.
Randy Caley
Great portions great burritos
Atmosphere: 4
Food: 5
Service: 4
John Plum
Great place excellent food
Atmosphere: 4
Food: 5
Service: 5
Brian Newcom
Great tacos anytime
Atmosphere: 5
Food: 5
Service: 5
Zachary Marsee
My littlest complaint is that the quesabirria pizza was a lot smaller than I remembered.
Atmosphere: 5
Food: 4
Service: 5
Idk
The food not good is very oiled and salty food is not good
Atmosphere: 1
Food: 1
Service: 1
Amy Britner
I discovered Big Papi’s 2 months ago. I had seen it but didn’t know anything about it but since my first order, I’ve been back for take-out each weekend since. The food is consistently fresh and full of flavor. The food is always ready when I pick it up. The employees are efficient and friendly. I’m a big fan! The Burrito Bowl is terrific!
Atmosphere: 5
Food: 5
Service: 5
mad
closes at 10 but you get there and it closed an hour earlier..? should probably update your closing times on the internet.
The best tacos around! Everything is amazing and the staff is exceptional!
Atmosphere: 5
Food: 5
Service: 5
Candice
Their food is delicious 😋 I live in west Virginia in BerkeleyCounty, and i sure wish they would open up a restaurant in inwood or martinsburg. Inwood needs a variety of more restaurants!! Come on out Big Papi and open up a restaurant here please. We love your food 😋 the birria Ramen noodles are so good too !
Atmosphere: 5
Food: 5
Service: 5
Johnbinstaccin 22
10/10 customer service, Santos was great. Would come here again.
Atmosphere: 5
Food: 5
Service: 5
Betty Barber
Always great foo fresh food
Atmosphere: 5
Food: 5
Service: 5
Nakya Alexander
Big Papi’s was soooo good! An amazing experience! Thank you so much Big Papi’s! 10/10!
Delicious food with unique twists on some of the options.
Atmosphere: 5
Food: 5
Service: 5
It was out first time ordering from here, and i must say it did not disappoint. We will definitely be making many more trips back
Atmosphere: 5
Food: 5
Service: 5
Hours on google/google maps/Apple Maps say they close at 10pm on Fri/Sat which is pretty normal for food places so I thought nothing of it and went to get some tacos last Saturday. I park at 8:55pm and through the windows I see chairs stacked upside down on top of tables, lights were mostly off, and they were sweeping up, clearly getting ready to clock out. The big light up “OPEN” sign to the left of the door was still lit up so I get out my car and walk closer. I see a big hours sign on the door and it says they close at 9pm seven days a week. I went on Google and checked the hours again just to confirm I wasn’t looking at the wrong location and it even says the hours listed on Google were “confirmed by business 5 days ago”. I clicked “suggest hours change” on the same page and submitted a very clear picture of the hours on the door so Google can update them. The change was almost immediately denied (Google emailed me to let me know). What’s the point in confirming the wrong hours to your potential customers? I would’ve left my house earlier had I known but I figured getting there a whole hour before closing time would be no problem. Instead I was left hungry, wasted gas, and wasted an hour of my time driving there/back. Not a good first look for the company.
Edit: Just looked at their reviews and TWO WEEKS AGO someone had the SAME EXACT THING happen to them that happened to me. The owner commented on their review apologizing for the inconvenience stating they would update the information asap. Here we are two weeks + later and they haven’t changed anything. As a matter of fact they denied my suggested change when I tried to update the hours myself. I definitely won’t be back.
Great portions great burritos
Atmosphere: 4
Food: 5
Service: 4
Great place excellent food
Atmosphere: 4
Food: 5
Service: 5
Great tacos anytime
Atmosphere: 5
Food: 5
Service: 5
My littlest complaint is that the quesabirria pizza was a lot smaller than I remembered.
Atmosphere: 5
Food: 4
Service: 5
The food not good is very oiled and salty food is not good
Atmosphere: 1
Food: 1
Service: 1
I discovered Big Papi’s 2 months ago. I had seen it but didn’t know anything about it but since my first order, I’ve been back for take-out each weekend since. The food is consistently fresh and full of flavor. The food is always ready when I pick it up. The employees are efficient and friendly. I’m a big fan! The Burrito Bowl is terrific!
Atmosphere: 5
Food: 5
Service: 5
closes at 10 but you get there and it closed an hour earlier..? should probably update your closing times on the internet.
Service: 1
Restaurantji Recommends
The best tacos around! Everything is amazing and the staff is exceptional!
Atmosphere: 5
Food: 5
Service: 5
Their food is delicious 😋 I live in west Virginia in BerkeleyCounty, and i sure wish they would open up a restaurant in inwood or martinsburg. Inwood needs a variety of more restaurants!! Come on out Big Papi and open up a restaurant here please. We love your food 😋 the birria Ramen noodles are so good too !
Atmosphere: 5
Food: 5
Service: 5
10/10 customer service, Santos was great. Would come here again.
Atmosphere: 5
Food: 5
Service: 5
Always great foo fresh food
Atmosphere: 5
Food: 5
Service: 5
Big Papi’s was soooo good! An amazing experience! Thank you so much Big Papi’s! 10/10!
Atmosphere: 5
Food: 5
Service: 5
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