BJ's Restaurant & Brewhouse

17318 Valley Mall Rd c, Hagerstown
(240) 513-4040

Recent Reviews

Sort by
Crista McLamara

The food was really good.The waitress checked in but felt like it could have been a bit more. She seemed rushed. Probably was. I was happy they actually got my steak medium rare. A bit pricey but good food .

Tammy Albers

Was traveling and decided to stop at the last minute.
We had the steak and shrimp. It was amazing steak was cooked perfectly.
Ashlie G waited on us. She was one of the best waitress we have ever had.
It’s well worth the stop and hopefully Ashlie is working when you stop

Roman

We were really looking forward to dining at this restaurant, but unfortunately, our experience was off to a poor start due to the greeter at the entrance. Upon arrival, we were not greeted at all—no “hello,” no eye contact, nothing. The greeter was busy talking on the phone and didnt even acknowledge us. It felt like we were interrupting rather than being welcomed.

To make matters worse, even though there were multiple empty booths clearly available, the greeter refused to seat us, stating we would need to wait 10 minutes because the server was “on their way to work.” This was confusing and frustrating. If the booths are open and we’re ready to be seated, why hold guests at the door?

Hospitality starts the moment guests walk through the door, and sadly, that was lacking here. We hope management takes this feedback seriously and reminds staff of the importance of making customers feel welcomed and valued from the start.

becky

wonderful evening. seated quickly accommodating my husband in a wheelchair. our server Joe, was over the top!! excellent service, very personable and tended to our every need, checking in our table frequently!! thank you Joe!!

Matt Beckwith

I eat here every single day, usually sit at the bar. All the waitresses are wonderful, very friendly (Desi, Robin, Rachel, Olivia to name a few). They always ask how is the food. Great people. The food is consistently fabulous. This is a sports bar but upscale, with gourmet meals. A few dishes I recommend: Tavern cut pepperoni pizza (half price on Mondays), Cheeseburger, Wedge salad (if you don't like bleu cheese, then ask for Dr Matt's version), Spaghetti marinara (off-menu but available, because I don't care for their meat balls), and for dessert the to go ice cream (but eat it at the restaurant, you get a bigger portion than the ice cream scoops).

nickzx Riv

Waiter need more training the wings was week.

Samuel Briskin

Good food and great service, I haven't had a bad time at BJ's yet. Definitely recommend!

Reese Mallonee

I swear this place is nothing like my food from mommas kitchen. I ordered a medium sirloin and they said no medium rare ‘s here said are server and me and my little boot hangs food came out it was as well as my third marriage.My steak taste like coal you get on Christmas morning , it was as hard as a rock.

Deneen

We had a quick dinner on our road trip and the waiter got us in and out and the food was great!

Alex

Overall it was good. Upscale Applebees I would call it. Food was good, drinks were average. Price point was high considering the above. Not disappointing but def won't be rushing back.

Shawn Chen

Definitely our go-to restaurant in the area (near Whitetail and Liberty ski areas). The food is amazing! I had the chili and the mozzarella and tomato salad. My son had the Southern Fried Chicken. Both were delicious — plus a pizookie for dessert!

Our server, Cim, was also fantastic — super-friendly and attentive. Lots of nice little touches, like automatically bringing out refills when he saw our drinks were low. Could not have asked for a better dining experience!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad

Cookie CocO

Cadyn was our host, Great service!

Christopher Soto

Cadyn was awesome. Very attentive and made us feel welcomed for it being our first time here! We will definitely come back again for sure 👍🏼

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gluten Free Cookie Palooza, Burger

Johnathan Stahley

Cadyn B was cool
Food good

Atmosphere: 5

Food: 5

Service: 5

Curtis & Dawn Weaver

Our server Cadyn was super polite and did a great job making sure everything was to our liking!!!! Great young man, hope we get him again as server

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad

Loading...