Bubble House

Bubble House (in the food court, 17301 Valley Mall Rd unit number 576, Hagerstown
(330) 957-9898

Recent Reviews

Katie Luttrell

The owner was so nice and patient.

Atmosphere: 5

Food: 5

Service: 5

Marion Lenoir

Boba tea was straight trash! Tossed it in the 1st trashcan we came across as soon as we left.

Atmosphere: 2

Food: 1

Service: 3

Toxic_ gunner

Wasn’t what I was expecting at ALL there brown sugar drink tasted like it was just maple syrup, where was the milk?

Atmosphere: 2

Food: 1

Service: 2

Josh Bussard

Very yummy place to go with family or friends. There are lots of dessert options such as ice cream, slushys, or you go go with Boba milk teas or add any fruit Boba to whatever you like. I love the atmosphere here, and the employees are always happy. Highly

Atmosphere: 3

Food: 5

Service: 4

Brigitte Prince

Only been here once boba tht choose was bananas gross but today I'm getting

Atmosphere: 5

Food: 5

Service: 5

Mandi Rockwell

I HIGHLY RECOMMEND! Samy has exceptional customer service, the drinks were amazing, the tapioca is fresh, the fruits, teas, etc are so fresh and tasty. I will be a regular, especially since you can make the drinks with protein!Thank you Samy and Jennifer, we are new to the area, and service like yours proves we made the right choice to move here.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango

A M

The drinks are awful. I'll eat almost anything, but I threw mine in the trash. The coffee drinks aren't strong, my "frost" drink was barely cold, and I was crunching on all of the sugar at the bottom.

Atmosphere: 4

Food: 1

Service: 4

trista

Ordered a chocolate bubble tea, it tastes like straight chocolate syrup, way over done. They wouldn’t refund or replace as it “wasn’t their fault, we didn’t like it as they made it the way they are supposed to and no one else complained.” For nearly $10 a drink it sure is, costumer service! Also I can’t believe that people actually want or are supposed to make that drink with 90% syrup. Will never buy from them again!

Atmosphere: 2

Food: 1

Service: 1

Eva Huang

Update : They fixed everything called me and told me gonna give me extra tapioca on all my drinks without charging me. They fix the issue I was having quick! The guy was so nice on the phone. Gave all my drinks extra tapioca when I actually only needed it on one of my drinks and I really appreciate it! Thank you bubble house, and would indeed be a loyal customer!

Atmosphere: 5

Food: 5

Service: 5

Jay Mackall

I tried the strawberry brulee and it was AWESOME. It's definitely perfect dessert boba drink. Also tried the Taro frost and it's so refreshing, but the strawberry is my favorite. Staff was really nice and helpful and didn't disappoint on the recommendations.

Atmosphere: 5

Food: 5

Service: 5

molly long

I ordered the taro milk tea with tapioca and strawberry boba. It was delicious!

Atmosphere: 5

Food: 5

Service: 5

Bonnie Lucas

Worst customer service ever. We ordered a strawberry tea for my daughter, and realized we meant to saw strawberry milk tea - they made us buy a new one (so 2) because they made the wrong one. Worst service ever.

Food: 1

Jekdawg100

One of the lady’s is a amazing every time I come through and I mention my peanut allergy she cleans everything and makes it special just for me!

Atmosphere: 5

Food: 5

Service: 5

Wander Stabenow

Excellent and timely service. I highly recommend.

Alicia Ali

Bubble house is awesome!! Mr. K is always so kind & friendly. Their rolled ice cream is so delicious too

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