Cafe Italia Restaurant & Pizzeria

Steak and cheese sandwich order for husband. After starting to eat he realized there was no cheese what ever on sandwich. Wanted to draw their attention to it. They was rude and said they had seen preparer. Wasn't asking for a replacement or anything. And they were even tipped. Last time for me to get anything after years of dealing with them.

Food: 1

Service: 1

It was a very nice place to eat food was excellent won't be disappointed

Atmosphere: 5

Food: 5

Service: 5

This was my 3rd time here and the food was okay. When I walked in to pick up my order; I wasn’t greeted or asked if i needed help by the guy Mike who was at the front. After a minute or so of me just standing there! a guy comes in behind me and (Mike) drops what he was doing, greets him immediately and asks if he is picking up an order. After that interaction a very sweet lady helps me. As I am waiting for my food again I notice that (Mike) seems to only ask the men if they are needing help as more customers come in. The first 2-5 minutes of service was terrible. Unfortunately That is really all it takes. I truly will not be spending any money here again. The ladies at the front are wonderful. (Mike) really needs some customer service training. There’s no business without your customers.

Atmosphere: 2

Food: 3

Service: 1

Best Pizza in Hagerstown, IMO.

Atmosphere: 4

Food: 5

Service: 4

Prompt courteous service reasonable prices very good food

Atmosphere: 4

Food: 5

Service: 5

What can you say about cafe Italia... if you don't already know how great this place is, you are missing out. I can't tell you how many people have told me this is the only place in town to get pizza. The food is amazing, the people are amazing (hi Mike!). If you don't already know how great this place is you owe it to yourself to stop in and try it. I've literally never had anything that isn't great. The pizza, pasta, subs, garlic knots, salad. You name it, it's great. So get over there already.

Atmosphere: 5

Food: 5

Service: 5

Excellent food and service

Atmosphere: 5

Food: 5

Service: 5

Had lunch there with a friend. The restaurant was clean and comfortable. The service was excellent and the food we got was good and well worth the money. Will dine there again.

Atmosphere: 5

Food: 5

Service: 5

Food was so good! Service was great highly recommend

Atmosphere: 5

Food: 5

Service: 5

Today was my first time here. The service was awesome! Food was so amazing! I tried everything everyone ordered at the table. The garlic bread with cheese had so much flavor, the pizza was the best we've had yet, bacon cheese fries were out of this world, calzone was so cheesey and the bread oh so good, steak and cheese sub was oh so tasty. The vanilla gelato imported from Italy is a must have. Wow, you could even taste the vanilla bean. Thank you for awesome food, service, and atmosphere!

Awesome place! Great food. Highly recommend

Wonderful atmosphere great service delicious pizza.

Best food around! Love the vodka rigatoni. They have a great salad and fresh bread.

The pizza was really good! I will definitely be back.

Stopped here on a roadtrip to Virginia. We had the CHEESE TORTELLINI MEAT SAUCE and CHICKEN CACCIATORE, both dishes were great. They bake their own bread! The service was top notch. The atmosphere was great. 10/10 recommend.