Chipotle Mexican Grill

18003 Garland Groh Blvd, Hagerstown
(240) 420-8010

Recent Reviews

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Art Felipe

Food was decent, but a bit pricey for a fast food spot. Disappointed that they wouldn’t accept my gift card—still not sure why.

Atmosphere: 4

Food: 4

Service: 3

Michael Sedlock

I feel Chipotle has lost its luster food quality has diminished dramastically in the past several years

Atmosphere: 3

Food: 1

Service: 4

Da Kline

Not very friendly but the food is great and they get right to the point with ordering.
I got a bowl to go. It was pretty tasty!
Great for in and out food.

Atmosphere: 4

Food: 5

Service: 4

Billy Hatfield

Hate that you can’t trust that when you order a salad through Uber Eats that staff take this opportunity to not include dressing. Uber Eats can’t open the bag, so they have to rely on the integrity of the store. I’ll never order from this location again and never use uber eats or DoorDash to pick an order from chipotle. Great job Chipotle! Hope this review reaches the right staff to show the team the impact on the overall brand!

Food: 1

Service: 1

Randy Caley

Great quick food. But the last few times it seems the counter help are not real friendly not that they're mean or sassy or anything like that it just you don't feel real welcome

Atmosphere: 4

Food: 5

Service: 4

erika Osorio

Great service always. Best one in town.

Steve S

The staff are really welcoming and provide you with the best meal that makes your tummy happy !

Atmosphere: 5

Food: 5

Service: 5

Balalomba Barandao

Very friendly staff!

Devin Thomas

Food was great, although the staff didn't understand exactly what was ordered very well, leading to confusion and incorrect orders.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Burrito Bowl 420-910, Chips, Queso, Chicken Bowl

Abby Ball

I eat here all the time and have never had an issue. However, I ordered delivery for the first time and the portion size that I got was laughable. It looked like half the bowl was missing, and then after it was mixed up it fit into less than half of one side of the bowl. For $17 that’s absolutely horrendous. I tried to put in a complaint through the app and not only did it fail to upload my photo for an hour and a half but by then end of it the app said that there wasn’t anything they could do. Thank you for my 10 bites of food I guess.

Atmosphere: 1

Food: 1

Service: 1

A.J. Catherine

This is how you make a burrito bowl! From now on yall make your bowls like this location. Stop playing with me and fill the bowl. Dual Hwy location , I’m looking at you.

Atmosphere: 4

Food: 5

Service: 5

Charm M

It does not cost to be kind. The ladies this afternoon just was rude and didn't have any smile on their faces. They also no longer add enough meat to the orders. I won't recommend it. I used to like chipotle.

Atmosphere: 1

Food: 1

Service: 1

Brian DiGiorgio Zanger

Exceptionally fast and well staffed Chipotle. We've stopped in here on road trips a few times and they have always been able to get our food very quickly. There are also outdoor tables for stretching your legs and eating before you get back on the road

Atmosphere: 5

Food: 5

Service: 5

Daniel Hernandes

I found a small black bug in my food :(

Atmosphere: 4

Service: 4

Koz A

Food is chipotle so good but the service workers are so rushing and disrespectful :( Ive worked in customer service my whole life and I know sometimes we have bad days but it seems like it’s every time I come in I feel like I’m bothering them which isn’t okay!!

Atmosphere: 3

Food: 4

Service: 1

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