Cinnabon

17301 Valley Mall Rd, Hagerstown
(301) 582-0700

Recent Reviews

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Tyler T

First time going to a Cinnabon and it was really good! The service was great as well and the kids loved the donut bites. Great spot located inside the mall!

Atmosphere: 5

Food: 5

Service: 5

Stephanie Driver

Today was a special birthday in our family so we were going to celebrate with Cinnabon. We see advertised on the counter, as well as on the tv displaying the ads, $18.99 for 16 Bon Bites. That’s what we wanted so we got the counter and asked for the 16 Bon Bites for $18.99. I was told they couldn’t be sold that way, they could only be sold in sleeves of 4. I told the young man I didn’t want that I wanted the $18.99 deal. He kept telling me he couldn’t sell them that way. After 6 minutes of trying to figure out why we couldn’t get the deal that is advertised we just left without buying anything and went to Auntie Anne’s. I’m very disappointed that Cinnabon advertises something that they cannot sell. We will no longer be going to Cinnabon.

Atmosphere: 1

Food: 1

Service: 1

Bill Miller

Great cup hot coffee and a delicious fresh, hot Cinnabon, what else could you ask for.

Kid-friendliness: Super!

Recommended dishes: Cinnamon Roll

Alethia A.

Had a young hispanic Male store clerk behave hostile & in a threatening manner towards me earlier this Spring 2024. I requested the manager's contact info. from the other female clerk & they both spoke & gave me a phone number from their mobile phone. I contacted corp. via their website to file a complaint and guess what happened..? Nothing. No one from Cinnabon corp. office or cust. suppt. cares about ea. customers' personal experience or the fact that their employees are threatening shoppers personal safety. To make my experience even worse, I had my young elementary school daughter with me looking on in horor .Employees like him make me feel like there is def. a reason to be ready to take self defence actions.

Food: 2

Heather

Went here for the birthday treats, pick up was quick and easy! Staff was super nice!

Atmosphere: 5

Food: 5

Service: 5

Christina M Murphy

Very yummy! Quick service.

Erika Martinez

The 2 ladies working when I visited were very helpful and friendly. Will definitely go back when I visit h-town

Ahhh Marvelous

Never open on time. Then caught an attitude with me when I came back later in the day. Would give 0 starts if I could!

danny k

Its ok

SAPRINA HUTCHINSON

Cinnabon is the greatest! My daughter & I order from them everyday or atleast every other day! Thank you Cinnabon

Jeri Lynch

Cashier...hard to understand...got upset when I asked her to repeat her answerfinally we just walked away

Constance Gough

They are supposed to close at 9pm. Two times we went and they were closed before 8pm. Very disappointed!!

Tee Claxton

I like to get a box and eat it with my family after dinner for dessert once in a while.

Tee Torres

I like to get a box and eat it with my family after dinner for dessert once in a while.

Tee Fallz

I like to get a box and eat it with my family after dinner for dessert once in a while.

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