It's the best dunkin around this area. Because the employees are all nice and polite. Compared to the others around this are that are not good. The customer always gets exactly what they order. The only down fall is it's inside the absolute worst Walmart. I'd like to see this group of employees take over any other dunkin around. Until then we will keep going there just because of the group of employees they have are truly excellent...
Cory Day
They definitely helped me get what I needed and turned me onto some new energy refreshers.
Tyler T
Solid Dunkin' spot located inside of the Walmart on Garland Groh. The only pain is having to park and walk inside for to-go order but the quality is there and it was a good experience! All Dunkin's in Hagerstown hit
Mark Brantley
Older gentleman was not super helpful and perhaps a bit grumpy Maybe more breaks need to be given to employees.
Tyler Matthew Harris
Go somewhere else.
Sparkle Hose
They are closed christmas day Sharpsburg location is open not sure of the hours
Mahawa K
This place sucks. The lady that's working today has a nasty attitude. I understand theirs only two of you but it's not the customers fault. Secondly she's making orders and not even acknowledging customers or even calling the order number. How are we supposed to know that our order are ready. Making the orders and just leaving it on the counter with no words letting customers know that their orders are ready is really terrible customers service. You expect customers to just go and start grabbing orders of the counters. What if someone grabs something that's not theirs or probably didn't even order and just go and grabs one. That lady needs to fix her attitude. I asked the one guy why they don't call out orders to let people know. His response was they don't do that but than proceed to call out order 5 minutes later for a customer. I'm guessing I wasn't the right skin tone for him to care!
Prophetaudiollc
This is the second day in a row they got my drink wrong. They do not know how to follow the tickets. I always order an iced caramel craze latte with oat milk and no whip cream. Due to me being lactose intolerant. Yesterday they make my drink with the whip cream even though the ticket said no whip cream. Today they made it with no whip cream but didn’t add the cinnamon sugar. The ticket literally says to add cinnamon sugar. The only good thing was they did correct both drinks but they give me attitude when I tell them they made the drink wrong. It’s not my fault you guys can’t read the tickets properly, I shouldn’t be getting attitude for your continued mistakes. This is the only Dunkin that can’t seem to get my drink right. The most frustrating part is this wouldn’t happen if they would just read the ticket or screen in front of them. It literally tells them what to put in the drink.
Atmosphere: 1
Food: 1
Service: 1
Sabrina Doyle
The only dunkin I go to. The only one who consecutively makes my drink perfectly. Owners are wonderful.
Atmosphere: 5
Food: 5
Service: 5
Hervin Avila
The restaurant is not that clean, but the most upsetting part are the employees. They are very rude to you and they have very little patience. And I have been there more than one, and it’s the same thing over and over again, employees are not kind or patience to you.
It's an in and out coffee and donut shop. I ordered coffee with cream and sugar and avocado toast. They forgot the sugar the avocado toast had hardly any everything sprinkles. However all the staff at the drive thru and inside were very happy and friendly. Even though they were extremely busy the wait was not long!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Katrina Urban
This is the only on to go to. The works are awesome and actually take the time to listen to what you want.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Jess
They need cameras and the health department needs contacted ASAP. One of the two guys that’s always there was just in the freakin back by the sink with his hand down his throat. I can’t make this up. I was walking towards the door and I started looking around because I heard someone hacking like they were going to throw up. It was him. Then he hacked again like he was hacking up spit and SPIT IN THE SINK YALL! And then a customer starts walking up and he wipes his hands on his pants and walks straight out the back to the register. I made it a POINT TO LET HIM SEE ME SEE HIM when he turned around from the sink but I couldn’t get my phone unlocked and on record in time. This isn’t the first time either. I saw him picking his nose a while back BEHIND THE COUNTER. That’s when I stopped going there despite living within a 3 minute radius. Now I drive out to Maugans ave. They are going to get someone SICK!
Atmosphere: 1
Food: 1
Service: 1
Takara Sprecher
The employees are so rude. I got a frozen coffee which comes standard with whipped cream and they did not put it on so when I asked the guy said it’s $1 extra??? Mind you I had already tipped as well and still was so unappreciative.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Morris
The manager in the morning is the best worker they have. She knows my order and always makes my coffee the right way. I highly recommend the Nitro Cold Brew!!
It's the best dunkin around this area. Because the employees are all nice and polite. Compared to the others around this are that are not good. The customer always gets exactly what they order. The only down fall is it's inside the absolute worst Walmart. I'd like to see this group of employees take over any other dunkin around. Until then we will keep going there just because of the group of employees they have are truly excellent...
They definitely helped me get what I needed and turned me onto some new energy refreshers.
Solid Dunkin' spot located inside of the Walmart on Garland Groh. The only pain is having to park and walk inside for to-go order but the quality is there and it was a good experience! All Dunkin's in Hagerstown hit
Older gentleman was not super helpful and perhaps a bit grumpy Maybe more breaks need to be given to employees.
Go somewhere else.
They are closed christmas day Sharpsburg location is open not sure of the hours
This place sucks. The lady that's working today has a nasty attitude. I understand theirs only two of you but it's not the customers fault. Secondly she's making orders and not even acknowledging customers or even calling the order number. How are we supposed to know that our order are ready. Making the orders and just leaving it on the counter with no words letting customers know that their orders are ready is really terrible customers service. You expect customers to just go and start grabbing orders of the counters. What if someone grabs something that's not theirs or probably didn't even order and just go and grabs one. That lady needs to fix her attitude. I asked the one guy why they don't call out orders to let people know. His response was they don't do that but than proceed to call out order 5 minutes later for a customer. I'm guessing I wasn't the right skin tone for him to care!
This is the second day in a row they got my drink wrong. They do not know how to follow the tickets. I always order an iced caramel craze latte with oat milk and no whip cream. Due to me being lactose intolerant. Yesterday they make my drink with the whip cream even though the ticket said no whip cream. Today they made it with no whip cream but didn’t add the cinnamon sugar. The ticket literally says to add cinnamon sugar. The only good thing was they did correct both drinks but they give me attitude when I tell them they made the drink wrong. It’s not my fault you guys can’t read the tickets properly, I shouldn’t be getting attitude for your continued mistakes. This is the only Dunkin that can’t seem to get my drink right. The most frustrating part is this wouldn’t happen if they would just read the ticket or screen in front of them. It literally tells them what to put in the drink.
Atmosphere: 1
Food: 1
Service: 1
The only dunkin I go to. The only one who consecutively makes my drink perfectly. Owners are wonderful.
Atmosphere: 5
Food: 5
Service: 5
The restaurant is not that clean, but the most upsetting part are the employees. They are very rude to you and they have very little patience. And I have been there more than one, and it’s the same thing over and over again, employees are not kind or patience to you.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
It's an in and out coffee and donut shop. I ordered coffee with cream and sugar and avocado toast. They forgot the sugar the avocado toast had hardly any everything sprinkles. However all the staff at the drive thru and inside were very happy and friendly. Even though they were extremely busy the wait was not long!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
This is the only on to go to. The works are awesome and actually take the time to listen to what you want.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
They need cameras and the health department needs contacted ASAP. One of the two guys that’s always there was just in the freakin back by the sink with his hand down his throat. I can’t make this up. I was walking towards the door and I started looking around because I heard someone hacking like they were going to throw up. It was him. Then he hacked again like he was hacking up spit and SPIT IN THE SINK YALL! And then a customer starts walking up and he wipes his hands on his pants and walks straight out the back to the register. I made it a POINT TO LET HIM SEE ME SEE HIM when he turned around from the sink but I couldn’t get my phone unlocked and on record in time. This isn’t the first time either. I saw him picking his nose a while back BEHIND THE COUNTER. That’s when I stopped going there despite living within a 3 minute radius. Now I drive out to Maugans ave. They are going to get someone SICK!
Atmosphere: 1
Food: 1
Service: 1
The employees are so rude. I got a frozen coffee which comes standard with whipped cream and they did not put it on so when I asked the guy said it’s $1 extra??? Mind you I had already tipped as well and still was so unappreciative.
Atmosphere: 1
Food: 1
Service: 1
The manager in the morning is the best worker they have. She knows my order and always makes my coffee the right way. I highly recommend the Nitro Cold Brew!!
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