The restaurant is not that clean, but the most upsetting part are the employees. They are very rude to you and they have very little patience. And I have been there more than one, and it’s the same thing over and over again, employees are not kind or patience to you.
Atmosphere: 2
Food: 3
Service: 1
Jeanette Keller
It's an in and out coffee and donut shop. I ordered coffee with cream and sugar and avocado toast. They forgot the sugar the avocado toast had hardly any everything sprinkles. However all the staff at the drive thru and inside were very happy and friendly. Even though they were extremely busy the wait was not long!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
Katrina Urban
This is the only on to go to. The works are awesome and actually take the time to listen to what you want.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Jess
They need cameras and the health department needs contacted ASAP. One of the two guys that’s always there was just in the freakin back by the sink with his hand down his throat. I can’t make this up. I was walking towards the door and I started looking around because I heard someone hacking like they were going to throw up. It was him. Then he hacked again like he was hacking up spit and SPIT IN THE SINK YALL! And then a customer starts walking up and he wipes his hands on his pants and walks straight out the back to the register. I made it a POINT TO LET HIM SEE ME SEE HIM when he turned around from the sink but I couldn’t get my phone unlocked and on record in time. This isn’t the first time either. I saw him picking his nose a while back BEHIND THE COUNTER. That’s when I stopped going there despite living within a 3 minute radius. Now I drive out to Maugans ave. They are going to get someone SICK!
Atmosphere: 1
Food: 1
Service: 1
Takara Sprecher
The employees are so rude. I got a frozen coffee which comes standard with whipped cream and they did not put it on so when I asked the guy said it’s $1 extra??? Mind you I had already tipped as well and still was so unappreciative.
Atmosphere: 1
Food: 1
Service: 1
Meagan F.
I ordered off of DoorDash from this location this morning. Two large vanilla iced coffees, 5 creams and a shot of espresso. It was taking awhile but I figured it was just a little busy until my dasher called me. He stated they were refusing to make the second coffee because someone with the same name as me had did a mobile walk in order. He told the manager that I only completed the DoorDash order and I actually spoke to her myself. I let her know I only did the DoorDash order and even went thru my order history with her ensuring her I did not place a mobile order only via DoorDash. I explained my order twice. I thought all was settled until my dasher arrived with one coffee, totally different than what I had ordered and the name was spelled differently than my own. I called dunkin to let them know I still received the incorrect order. I was going to let it go until and just get the refund via DoorDash when I was met with "at least I sent you something" after contacting DoorDash they had dunkin remake the correct order for me but that was a lot of hassle on myself and the drivers when everyone had receipts of what the true order was to begin with.
Kimberly Morris
The manager in the morning is the best worker they have. She knows my order and always makes my coffee the right way. I highly recommend the Nitro Cold Brew!!
Emilee Robison
There’s these 2 men who are almost always there. They make my drinks THE BEST! They’re my go to Dunkin because 9/10 one of them is working!
Esther Moy
I should have gotten the names of the staffs. The young lady in the morning was very patient and professional. Assisted me with my order of a donut for my younger son and an iced coffee. After my son finished his donut, we went back to Walmart to shop for toys. Before we left, we went back to get hash browns for my other son. I specifically told the cashier (a middle aged man) that if the staff handling the hash browns can change to a new pair of gloves due to allergies, he replied saying she is already wearing gloves. I told him it's because of food allergies, I need a new pair. He ignored me after I paid and went on with the next customer without telling the staff handling the food. I waited on the side and the staff asked if I wanted both orders in the same bag. I saw that she was handling croissants and preparing the bag, so I asked if she can change to new gloves due to allergies. She looked annoyed without a response and just changed her gloves and the put the hash browns in the same bag that is already contaminated. I could have asked for new hash browns to be prepared as the hash browns were already handled by the same pair of contaminated gloves before I told her to change. I also wanted ketchup but the staff already turned around to prepare other customer's food. So I went back to the cashier and asked if I can have some ketchup. He replied 'why do you ask me, go ask her!', and then ignored me again. I waited and waited and decided to leave without getting any ketchup. My other son was never able to eat the hash browns due to cross contamination and we never got ketchup for the order due to poor customer service. The store even has a sign saying please inform staff of any allergies. Why bother posting it if you don't know what allergies are and what cross contaminations are. Please train the staff!
Atmosphere: 3
Food: 3
Service: 1
shweta shrestha
Excellent Customer service excellent fresh food always
The staff are very friendly and greet you like a long-lost friend. They remember your favorite thing to order every time and always take time to spend a few minutes chatting as time allows them. Best Dunkin ever!
Nicole Gartrell
Reading the reviews I would think this was a different location that I frequent. The staff has always been friendly.
Karen Bailey
The staff are very friendly and greet you like a long-lost friend. They remember your favorite thing to order every time and always take time to spend a few minutes chatting as time allows them. Best Dunkin ever!
Miss Tea
Staff not friendly this is the worst location. I placed mobile order for a cup of coffee. Arrived stood there for at least 5 minutes. Staff didn’t say anything. After standing there Finally employee who’s always there sits coffee down, looks at me and walked away. Didn’t apologize for the extremely slow service. I will provide feedback via app.
Mike M.
Got some doughnuts for our friends for a skiing outing. I had a Boston cream like doughnut but it was chocolate filled instead. I have not had one of these before so it was nice to have something different. I appreciated the help in quickly getting a couple dozen doughnuts and being on my way. I am not a coffee lover but my friends are so the appreciated the jug of coffee that I picked up to go with the doughnuts.
The restaurant is not that clean, but the most upsetting part are the employees. They are very rude to you and they have very little patience. And I have been there more than one, and it’s the same thing over and over again, employees are not kind or patience to you.
Atmosphere: 2
Food: 3
Service: 1
It's an in and out coffee and donut shop. I ordered coffee with cream and sugar and avocado toast. They forgot the sugar the avocado toast had hardly any everything sprinkles. However all the staff at the drive thru and inside were very happy and friendly. Even though they were extremely busy the wait was not long!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Donuts
This is the only on to go to. The works are awesome and actually take the time to listen to what you want.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
They need cameras and the health department needs contacted ASAP. One of the two guys that’s always there was just in the freakin back by the sink with his hand down his throat. I can’t make this up. I was walking towards the door and I started looking around because I heard someone hacking like they were going to throw up. It was him. Then he hacked again like he was hacking up spit and SPIT IN THE SINK YALL! And then a customer starts walking up and he wipes his hands on his pants and walks straight out the back to the register. I made it a POINT TO LET HIM SEE ME SEE HIM when he turned around from the sink but I couldn’t get my phone unlocked and on record in time. This isn’t the first time either. I saw him picking his nose a while back BEHIND THE COUNTER. That’s when I stopped going there despite living within a 3 minute radius. Now I drive out to Maugans ave. They are going to get someone SICK!
Atmosphere: 1
Food: 1
Service: 1
The employees are so rude. I got a frozen coffee which comes standard with whipped cream and they did not put it on so when I asked the guy said it’s $1 extra??? Mind you I had already tipped as well and still was so unappreciative.
Atmosphere: 1
Food: 1
Service: 1
I ordered off of DoorDash from this location this morning. Two large vanilla iced coffees, 5 creams and a shot of espresso. It was taking awhile but I figured it was just a little busy until my dasher called me. He stated they were refusing to make the second coffee because someone with the same name as me had did a mobile walk in order. He told the manager that I only completed the DoorDash order and I actually spoke to her myself. I let her know I only did the DoorDash order and even went thru my order history with her ensuring her I did not place a mobile order only via DoorDash. I explained my order twice. I thought all was settled until my dasher arrived with one coffee, totally different than what I had ordered and the name was spelled differently than my own. I called dunkin to let them know I still received the incorrect order. I was going to let it go until and just get the refund via DoorDash when I was met with "at least I sent you something" after contacting DoorDash they had dunkin remake the correct order for me but that was a lot of hassle on myself and the drivers when everyone had receipts of what the true order was to begin with.
The manager in the morning is the best worker they have. She knows my order and always makes my coffee the right way. I highly recommend the Nitro Cold Brew!!
There’s these 2 men who are almost always there. They make my drinks THE BEST! They’re my go to Dunkin because 9/10 one of them is working!
I should have gotten the names of the staffs. The young lady in the morning was very patient and professional. Assisted me with my order of a donut for my younger son and an iced coffee. After my son finished his donut, we went back to Walmart to shop for toys. Before we left, we went back to get hash browns for my other son. I specifically told the cashier (a middle aged man) that if the staff handling the hash browns can change to a new pair of gloves due to allergies, he replied saying she is already wearing gloves. I told him it's because of food allergies, I need a new pair. He ignored me after I paid and went on with the next customer without telling the staff handling the food. I waited on the side and the staff asked if I wanted both orders in the same bag. I saw that she was handling croissants and preparing the bag, so I asked if she can change to new gloves due to allergies. She looked annoyed without a response and just changed her gloves and the put the hash browns in the same bag that is already contaminated. I could have asked for new hash browns to be prepared as the hash browns were already handled by the same pair of contaminated gloves before I told her to change. I also wanted ketchup but the staff already turned around to prepare other customer's food. So I went back to the cashier and asked if I can have some ketchup. He replied 'why do you ask me, go ask her!', and then ignored me again. I waited and waited and decided to leave without getting any ketchup. My other son was never able to eat the hash browns due to cross contamination and we never got ketchup for the order due to poor customer service. The store even has a sign saying please inform staff of any allergies. Why bother posting it if you don't know what allergies are and what cross contaminations are. Please train the staff!
Atmosphere: 3
Food: 3
Service: 1
Excellent Customer service excellent fresh food always
Restaurantji Recommends
The staff are very friendly and greet you like a long-lost friend. They remember your favorite thing to order every time and always take time to spend a few minutes chatting as time allows them. Best Dunkin ever!
Reading the reviews I would think this was a different location that I frequent. The staff has always been friendly.
The staff are very friendly and greet you like a long-lost friend. They remember your favorite thing to order every time and always take time to spend a few minutes chatting as time allows them. Best Dunkin ever!
Staff not friendly this is the worst location. I placed mobile order for a cup of coffee. Arrived stood there for at least 5 minutes. Staff didn’t say anything. After standing there Finally employee who’s always there sits coffee down, looks at me and walked away. Didn’t apologize for the extremely slow service. I will provide feedback via app.
Got some doughnuts for our friends for a skiing outing. I had a Boston cream like doughnut but it was chocolate filled instead. I have not had one of these before so it was nice to have something different. I appreciated the help in quickly getting a couple dozen doughnuts and being on my way. I am not a coffee lover but my friends are so the appreciated the jug of coffee that I picked up to go with the doughnuts.