Picked up cashew chicken, sweet and sour chicken and beef and broccoli . Neighbor said the sweet and sour chicken was good. The beef and broccoli and cashew chicken were both terrible. Awful. Tossed it all out. And the hot and sour soup- I would be embarrassed to even serve. Will not be making a stop here ever again. Disgusting
Atmosphere: 4
Food: 1
Service: 5
Karissa Lewis
I ordered this through DoorDash after seeing it has 4.2 stars on google. When the food got here and I started eating it I was immediately disappointed. I got General Tsos chicken and the pieces were large and very dry and very hard to chew. I think I actually swallowed only half a piece of chicken and spit the rest out and then just threw it all away. A complete waste of money, I was left disappointed and having to scramble for dinner.
Food: 1
Austin
I’m grateful they had some vegetarian options for meals but it was disappointing that basically everything else had meat or utilized animal products (specifically referring to their soups and one of the rolls) so even if you got a vegetarian entree you couldn’t get the “meal” because it was made with animal products.
The server was very kind and they did their best to accommodate us. I will say the restaurant inside is a bit rundown and tired.
Atmosphere: 3
Food: 4
Service: 5
Melissa Wasser
Absolutely amazing restaurant. The quality of food is superb. I haven't had Chinese food this good since I left New York. The prices are great, the staff is kind, and you get lots of food for what you pay for.
Atmosphere: 5
Food: 5
Service: 5
Cajen Snow
The food was delicious. The waitress was friendly. I thoroughly enjoyed the egg rolls. I would return strictly for the egg rolls. The building is old, but the bathroom was clean. It's not to Ritz-Carlton, but old school chinese food that's good.
Atmosphere: 3
Food: 4
Service: 4
Sheila Gaydos-Korman (Mr \u0026 Mrs Chad Korman)
I believe this is the best Chinese restaurant in Hagerstown been going here for 5 years now. And the fact that it's locally owned by local business people the people who owned the imperial with local and I know this for a fact because my daughter graduated with her daughter.
Atmosphere: 5
Food: 5
Service: 5
Lara Kay
Just moved to Hagerstown from Germantown. Read the reviews- thought I’d give it a try. First of all, I don’t know what y’all’s definition of good Chinese food is. I always get General tsos. The pieces were big and thick, almost like a short chicken tender- with dry chicken. Sauce was good, rice was okay. Waste of money. Threw it away. Hated the chicken.
Food: 1
Service: 3
D. Hailey
The food was edible but it wasn't good enough for me to want to eat there again. I think I'd have to be starving for Imperial to be a place that comes to mind to eat at.
The food was not that good. Very greasy and undercooked. Got the sweet n sour chicken and the batter was raw in the middle. This used to be our go to, but has gone down hill.
Mark Bradley
Decided to try someplace different for chinese food and boy did we regret it. Got take out. The beef and broccoli had absolutely no flavor at all. If it wasn't for soy sauce the combination fried rice wouldn't have had any flavor either. My wife ordered sesame chicken and got fried chicken pieces with ketchup for a dipping sauce. First and last time I will order from here. To the owner of this restaurant. Thank you for ruining my dinner for that night.
Regina Bradley
This was absolutely the most horrible chinese food ever. I ordered sesame chicken and what I got was some kind of breaded chicken with ketchup. The fried rice tasted burnt, the beef with broccoli had no flavor at all and the beef was nothing but chewy and grissle. When I called about my order I was told that this is how they make their sesame chicken as breaded chicken with a dipping sauce. I have never had sesame chicken with ketchup that you try to pass off as dipping sauce. The food was horrible and will never come back here. Would rate as zero if I could.
Maria Long
Order via phone for take out. Had to call 3 times to get someone to answer. Ordered 2 pints of Shrimp Chow mein, an order of egg rolls. When we got our order home we had chicken chow mein and terrible over cooked egg rolls. Have always enjoyed the food but the quality has definitely declined. Don't plan on ordering from them again.
Bella
We have been customers of Imperial for many, many years and have always enjoyed the food. We have had consistently good food and service over many years. It’s our “go-to” Chinese restaurant.
Great Food, reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Picked up cashew chicken, sweet and sour chicken and beef and broccoli . Neighbor said the sweet and sour chicken was good. The beef and broccoli and cashew chicken were both terrible. Awful. Tossed it all out. And the hot and sour soup- I would be embarrassed to even serve. Will not be making a stop here ever again. Disgusting
Atmosphere: 4
Food: 1
Service: 5
I ordered this through DoorDash after seeing it has 4.2 stars on google. When the food got here and I started eating it I was immediately disappointed. I got General Tsos chicken and the pieces were large and very dry and very hard to chew. I think I actually swallowed only half a piece of chicken and spit the rest out and then just threw it all away. A complete waste of money, I was left disappointed and having to scramble for dinner.
Food: 1
I’m grateful they had some vegetarian options for meals but it was disappointing that basically everything else had meat or utilized animal products (specifically referring to their soups and one of the rolls) so even if you got a vegetarian entree you couldn’t get the “meal” because it was made with animal products.
The server was very kind and they did their best to accommodate us. I will say the restaurant inside is a bit rundown and tired.
Atmosphere: 3
Food: 4
Service: 5
Absolutely amazing restaurant. The quality of food is superb. I haven't had Chinese food this good since I left New York. The prices are great, the staff is kind, and you get lots of food for what you pay for.
Atmosphere: 5
Food: 5
Service: 5
The food was delicious. The waitress was friendly. I thoroughly enjoyed the egg rolls. I would return strictly for the egg rolls. The building is old, but the bathroom was clean. It's not to Ritz-Carlton, but old school chinese food that's good.
Atmosphere: 3
Food: 4
Service: 4
I believe this is the best Chinese restaurant in Hagerstown been going here for 5 years now. And the fact that it's locally owned by local business people the people who owned the imperial with local and I know this for a fact because my daughter graduated with her daughter.
Atmosphere: 5
Food: 5
Service: 5
Just moved to Hagerstown from Germantown. Read the reviews- thought I’d give it a try. First of all, I don’t know what y’all’s definition of good Chinese food is. I always get General tsos. The pieces were big and thick, almost like a short chicken tender- with dry chicken. Sauce was good, rice was okay. Waste of money. Threw it away. Hated the chicken.
Food: 1
Service: 3
The food was edible but it wasn't good enough for me to want to eat there again. I think I'd have to be starving for Imperial to be a place that comes to mind to eat at.
Atmosphere: 5
Food: 2
Service: 5
Favorite Chinese in Hagerstown
Restaurantji Recommends
The food was not that good. Very greasy and undercooked. Got the sweet n sour chicken and the batter was raw in the middle. This used to be our go to, but has gone down hill.
Decided to try someplace different for chinese food and boy did we regret it. Got take out. The beef and broccoli had absolutely no flavor at all. If it wasn't for soy sauce the combination fried rice wouldn't have had any flavor either. My wife ordered sesame chicken and got fried chicken pieces with ketchup for a dipping sauce. First and last time I will order from here. To the owner of this restaurant. Thank you for ruining my dinner for that night.
This was absolutely the most horrible chinese food ever. I ordered sesame chicken and what I got was some kind of breaded chicken with ketchup. The fried rice tasted burnt, the beef with broccoli had no flavor at all and the beef was nothing but chewy and grissle. When I called about my order I was told that this is how they make their sesame chicken as breaded chicken with a dipping sauce. I have never had sesame chicken with ketchup that you try to pass off as dipping sauce. The food was horrible and will never come back here. Would rate as zero if I could.
Order via phone for take out. Had to call 3 times to get someone to answer. Ordered 2 pints of Shrimp Chow mein, an order of egg rolls. When we got our order home we had chicken chow mein and terrible over cooked egg rolls. Have always enjoyed the food but the quality has definitely declined. Don't plan on ordering from them again.
We have been customers of Imperial for many, many years and have always enjoyed the food. We have had consistently good food and service over many years. It’s our “go-to” Chinese restaurant.
Loading...