It was your typical Mike's. However the staff the day we were there, Saturday, made it amazing. While younger, they were attentive, did a wonderful job, helped us with an app issue, and made it a great experience. I hope management sees this and gives you all a raise you deserve. Keep up the great work.
Food: 5
Service: 5
Timmy Gardner
This place is always dirty. The floor is always dirty. Trash everywhere inside the counter.
Atmosphere: 1
Food: 1
Service: 1
Phil Rockwell
Great subs !!!
Food: 5
John H
Please look at my review of the other jersey Mike's and it will say it all
Atmosphere: 1
Food: 1
Service: 1
sofieeed
club sub
Atmosphere: 5
Food: 5
Service: 5
Katherine Chapman
I ordered a club sub and literally got bread bacon and mayo
Atmosphere: 1
Food: 1
Service: 1
R Rtvm
Very dirty. Food was put together poorly
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Steak and Cheese Sub
ack boi
Eat here at your own risk, folks! Yesterday, I ordered a sub and found a piece of plastic in my food smh. Idk what it was, but it was about the size of a quarter. I brought it in and showed the manager and even she didn't know what it was. The manager, Faith, apologized countless times and even gave me discount cards to make up for it. Doubt I'll ever use them though. I'm never going here again.
Atmosphere: 1
Food: 1
Service: 1
Khoi Nguyen
Staff was friendly but the place was so dark. You could barely tell if they were open unless you saw the diners inside. Some of the produce was overflowing onto the ground. Food here was fresh and service was quick
Atmosphere: 4
Food: 4
Service: 4
Jody Yount
Brooke was an excellent staff person and her customer service skills were beyond excellent
If I could give ZERO for everything I would. I waited an hour for my food and then when I did get it, it was wrong, everything was wrong. And then the guy behind the counter his girlfriend comes in with her mom and they get their food before us and oh look at That it’s right too! Don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Susan Weik
Fresh ingredients, nice portions and incredible staff! From the General Manager to every staff member we have dealt with, friendly, professional and totally committed to excellent food and service!
Atmosphere: 5
Food: 5
Service: 5
F Z
Jersey Mike’s in Hagerstown delivers on the classics—fresh bread, quality meats, and friendly service that feels quick and efficient even during the lunch rush. The sandwiches are consistently tasty, and the toppings are always fresh, which makes it a reliable go-to spot. That said, one noticeable letdown is the absence of their iconic mushroom sub on the menu here. It’s a favorite at other locations, so not having it in Hagerstown feels like a miss, especially for fans who crave it. Still, if you’re after a solid sub with dependable flavor, this location doesn’t disappoint overall.
It was your typical Mike's. However the staff the day we were there, Saturday, made it amazing. While younger, they were attentive, did a wonderful job, helped us with an app issue, and made it a great experience. I hope management sees this and gives you all a raise you deserve. Keep up the great work.
Food: 5
Service: 5
This place is always dirty. The floor is always dirty. Trash everywhere inside the counter.
Atmosphere: 1
Food: 1
Service: 1
Great subs !!!
Food: 5
Please look at my review of the other jersey Mike's and it will say it all
Atmosphere: 1
Food: 1
Service: 1
club sub
Atmosphere: 5
Food: 5
Service: 5
I ordered a club sub and literally got bread bacon and mayo
Atmosphere: 1
Food: 1
Service: 1
Very dirty. Food was put together poorly
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Steak and Cheese Sub
Eat here at your own risk, folks! Yesterday, I ordered a sub and found a piece of plastic in my food smh. Idk what it was, but it was about the size of a quarter. I brought it in and showed the manager and even she didn't know what it was. The manager, Faith, apologized countless times and even gave me discount cards to make up for it. Doubt I'll ever use them though. I'm never going here again.
Atmosphere: 1
Food: 1
Service: 1
Staff was friendly but the place was so dark. You could barely tell if they were open unless you saw the diners inside. Some of the produce was overflowing onto the ground. Food here was fresh and service was quick
Atmosphere: 4
Food: 4
Service: 4
Brooke was an excellent staff person and her customer service skills were beyond excellent
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If I could give ZERO for everything I would. I waited an hour for my food and then when I did get it, it was wrong, everything was wrong. And then the guy behind the counter his girlfriend comes in with her mom and they get their food before us and oh look at That it’s right too! Don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Fresh ingredients, nice portions and incredible staff! From the General Manager to every staff member we have dealt with, friendly, professional and totally committed to excellent food and service!
Atmosphere: 5
Food: 5
Service: 5
Jersey Mike’s in Hagerstown delivers on the classics—fresh bread, quality meats, and friendly service that feels quick and efficient even during the lunch rush. The sandwiches are consistently tasty, and the toppings are always fresh, which makes it a reliable go-to spot. That said, one noticeable letdown is the absence of their iconic mushroom sub on the menu here. It’s a favorite at other locations, so not having it in Hagerstown feels like a miss, especially for fans who crave it. Still, if you’re after a solid sub with dependable flavor, this location doesn’t disappoint overall.
Atmosphere: 3
Food: 3
Service: 3
Always delicious!
Atmosphere: 3
Food: 5
Service: 5
Great subs awesome manager
Atmosphere: 4
Food: 4
Service: 5
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