Allow me to save you a headache… this place is terrible. Stopped here on the way up to PA to visit family and it was such a hot mess. First of all, this is the smallest Jimmy John’s (by a margin) I have ever seen out of the 7-8 locations I have visited around the Northeast. Second, there seemed to be one young man doing EVERYTHING.The two young ladies working there took orders and stared off into space. This kid was working the drive through, making sandwich’s, and explaining operational issues to customers for the entire 25 minutes we waited for our food.I have no idea how this place is still in business. It is an absolute disgrace to the Jimmy John’s franchise! I hope the guy busting his butt in there finds a better place to spend his valuable time, he was the one bright spot in an otherwise forgettable visit.**PS - take note of the canned responses to each complaint below. Even the management team is useless. Let me save you some time…“We are sorry for your experience…” **
Atmosphere: 1
Food: 1
Service: 1
N R
The staff are pretty friendly, but nine times out of ten, they do not get the order right and this is after repeating it multiple times.
Atmosphere: 2
Food: 2
Service: 2
Gary Rohrer
ONE & DONE! This manager LIED to me about my order before I left the store. After specifically telling them THREE TIMES NOT to cut our sub, he brought it to me wrapped and when I reminded him that it wasn’t to be cut (it was for 3 people) he lied to me and said it was NOT. Took it home and it was skimpy (one piece of bacon) and yes, it was cut in half … for 3 people. WE WON’T BE BACK! Go to JERSEY MIKE’S; they follow instructions and make GREAT subs.
Atmosphere: 3
Food: 2
Service: 1
Dave
I've ordered from here multiple times through doordash. If they don't have a driver, they don't tell you until after you order and they confirm it. Then they call 10 minutes later and say they don't have a driver, I can come pick it up or they can void it. Twice I have told them to just void it and neither time have I been refunded.
Service: 1
Donovan Sigler
Love their bread.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Sandwich
Anhchi H.
Stopped by here for a quick lunch, and this location isn’t as good as others I’ve visited throughout MD and DC. Got a Club Lulu and I never thought I’d say this about a JJs sandwich, but it was very light on the filling. Everywhere else I’ve gotten Jimmy John’s, my sandwich has been overflowing with toppings, but this time my sandwich had what seemed like 2 slices of turkey and 1 slice of bacon and a smattering of lettuce and tomato. We also got the tuna sandwich, which was not quite as skimpy, but was underseasoned.Service was ok, staff seemed new but was prompt and nice. One thing I’d recommend is giving people a little more time to read the menu after they walk in before asking them what they want.
Atmosphere: 4
Food: 3
Service: 4
Dale Spencer
Grabbed a couple subs. They were fine.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cuban Sandwich
Gaetano Javarone
Great sandwich and
Atmosphere: 5
Food: 5
Service: 5
Daile Miller-Presley
There were rude cuz I didn't know what I wanted cause and I was taking to long so I just
Atmosphere: 1
Food: 1
Service: 1
Brian plumley
This place is no good messed up my order, not even an apology. In the beginning, they ask for a tip. How about better employees
Go experience for urselfPromise you’ll be disappointed
Robert C.
I ordered the jalapeños chicken wrap. The picture shows strips of chicken. What I got was cat food. The chicken was like someone put in a food processor. It was mush. I'll never order from a restaurant that deceives people as such. Just wrong.
linda grissinger
We stopped in on july eighteenth and ordered two subs one ham And one turkey, The girl that Waited on us was rude, and the sandwiches only have four pieces of meat them on that was not a sub , mostly it was just bread.
Atmosphere: 1
Food: 1
Service: 1
Brujo Grande
French bread fresh delicious, turkey was really good. Great sandwich! I got exactly what I asked ?
Atmosphere: 5
Food: 5
Service: 5
Graceanne Nicholson
Grandkids and I love their sandwiches and pickles ! Recieved great service and even had them cut 5 extra pickles into slices for the weekends barbecue! Outstanding lunch!
Allow me to save you a headache… this place is terrible. Stopped here on the way up to PA to visit family and it was such a hot mess. First of all, this is the smallest Jimmy John’s (by a margin) I have ever seen out of the 7-8 locations I have visited around the Northeast. Second, there seemed to be one young man doing EVERYTHING.The two young ladies working there took orders and stared off into space. This kid was working the drive through, making sandwich’s, and explaining operational issues to customers for the entire 25 minutes we waited for our food.I have no idea how this place is still in business. It is an absolute disgrace to the Jimmy John’s franchise! I hope the guy busting his butt in there finds a better place to spend his valuable time, he was the one bright spot in an otherwise forgettable visit.**PS - take note of the canned responses to each complaint below. Even the management team is useless. Let me save you some time…“We are sorry for your experience…” **
Atmosphere: 1
Food: 1
Service: 1
The staff are pretty friendly, but nine times out of ten, they do not get the order right and this is after repeating it multiple times.
Atmosphere: 2
Food: 2
Service: 2
ONE & DONE! This manager LIED to me about my order before I left the store. After specifically telling them THREE TIMES NOT to cut our sub, he brought it to me wrapped and when I reminded him that it wasn’t to be cut (it was for 3 people) he lied to me and said it was NOT. Took it home and it was skimpy (one piece of bacon) and yes, it was cut in half … for 3 people. WE WON’T BE BACK! Go to JERSEY MIKE’S; they follow instructions and make GREAT subs.
Atmosphere: 3
Food: 2
Service: 1
I've ordered from here multiple times through doordash. If they don't have a driver, they don't tell you until after you order and they confirm it. Then they call 10 minutes later and say they don't have a driver, I can come pick it up or they can void it. Twice I have told them to just void it and neither time have I been refunded.
Service: 1
Love their bread.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Sandwich
Stopped by here for a quick lunch, and this location isn’t as good as others I’ve visited throughout MD and DC. Got a Club Lulu and I never thought I’d say this about a JJs sandwich, but it was very light on the filling. Everywhere else I’ve gotten Jimmy John’s, my sandwich has been overflowing with toppings, but this time my sandwich had what seemed like 2 slices of turkey and 1 slice of bacon and a smattering of lettuce and tomato. We also got the tuna sandwich, which was not quite as skimpy, but was underseasoned.Service was ok, staff seemed new but was prompt and nice. One thing I’d recommend is giving people a little more time to read the menu after they walk in before asking them what they want.
Atmosphere: 4
Food: 3
Service: 4
Grabbed a couple subs. They were fine.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cuban Sandwich
Great sandwich and
Atmosphere: 5
Food: 5
Service: 5
There were rude cuz I didn't know what I wanted cause and I was taking to long so I just
Atmosphere: 1
Food: 1
Service: 1
This place is no good messed up my order, not even an apology. In the beginning, they ask for a tip. How about better employees
Restaurantji Recommends
Go experience for urselfPromise you’ll be disappointed
I ordered the jalapeños chicken wrap. The picture shows strips of chicken. What I got was cat food. The chicken was like someone put in a food processor. It was mush. I'll never order from a restaurant that deceives people as such. Just wrong.
We stopped in on july eighteenth and ordered two subs one ham And one turkey, The girl that Waited on us was rude, and the sandwiches only have four pieces of meat them on that was not a sub , mostly it was just bread.
Atmosphere: 1
Food: 1
Service: 1
French bread fresh delicious, turkey was really good. Great sandwich! I got exactly what I asked ?
Atmosphere: 5
Food: 5
Service: 5
Grandkids and I love their sandwiches and pickles ! Recieved great service and even had them cut 5 extra pickles into slices for the weekends barbecue! Outstanding lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Sandwich