J's Diner

43 Eastern Blvd N, Hagerstown
(301) 745-3091

Recent Reviews

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Kimberly Lynn

No thanks. Many more places to go than there to get better food and much better service. I would not suggest it or recommend.

Atmosphere: 1

Food: 1

Service: 1

Larah Oree

One of the strangest and most unprofessional dining experiences I’ve ever had

I had an unbelievably bizarre and unpleasant experience at J’s Diner today. Before being seated, we immediately informed the hostess that half of our party would arrive within 20–30 minutes. We were still allowed to sit and place our food order.

Shortly after ordering, the server approached us and asked whether the rest of our party had arrived. When we explained they were on the way, we were told we needed to leave the table entirely until they arrived because there were people waiting in line.

When we asked about the food we had already ordered, the server dismissively responded that since it hadn’t been placed on the table yet, it essentially didn’t matter! That level of rudeness and lack of professionalism is completely unacceptable.

At no point were we informed of any policy requiring a full party to be present, and the way this was handled was abrupt, condescending, and embarrassing. I have never experienced anything like this at a restaurant before.

Needless to say, I will never return, and I would strongly caution others against dining here if you expect basic courtesy or reasonable customer service.

kitt kitt

This place is a joke. The manager, whom is very rude, is never present if you ask for him. My server was some hispanic girl and she just stood behind the counter talking the entire time, paid very little to no attention to us.

Atmosphere: 1

Food: 1

Service: 1

CharlesB

Amazing spot. We will definitely return! A gem

Atmosphere: 5

Food: 5

Service: 5

CuddlyKitten

I had the Vegan Breakfast Tacos. Incredible! Messy? Well yes, but sometimes it's the messiest food that is the most delicious! (It comes with savory potatoes that complement the tacos perfectly!) I enjoyed this hefty serving with a nice cup of black coffee. The food and friendly service could not have been better! Thank you, J! Updated from previous review on 2025-11-18

Jacklyn Conley

For my first visit the food was just okay, the service was mehh and truthfully the only thing I enjoyed was the company I came with and the Handshaken Espresso beverage I ordered. The young blonde server had some friends walk in after us and skipped us completely and went right for her friends so it took that much longer to get service and food. I wasn't going to let that keep me from coming back though. Let's fast forward to yesterday my birthday brunch meal. Different server, different meal and different company I came with. Server was sweet, just didn't check to make sure we were happy with anything until we were ready for boxes. (She was saying bye to a friend that was leaving as she was coming to finally check to see how things were) BUT literally every bite I took from the Breakfast Brunch Burrito was heavenly! My guest had the Apple Pie pancakes and he was over the moon about them. So this visit definitely triumph the last, for sure! I will be back!

Atmosphere: 4

Food: 5

Service: 4

Jackie Conley

For my first visit the food was just okay, the service was mehh and truthfully the only thing I enjoyed was the company I came with and the Handshaken Espresso beverage I ordered. The young blonde server had some friends walk in after us and skipped us completely and went right for her friends so it took that much longer to get service and food. I wasn't going to let that keep me from coming back though. Let's fast forward to yesterday my birthday brunch meal. Different server, different meal and different company I came with. Server was sweet, just didn't check to make sure we were happy with anything until we were ready for boxes. (She was saying bye to a friend that was leaving as she was coming to finally check to see how things were) BUT literally every bite I took from the Breakfast Brunch Burrito was heavenly! My guest had the Apple Pie pancakes and he was over the moon about them. So this visit definitely triumph the last, for sure! I will be back!

Shalane Frommeyer

Ordered the western omelette, fried potatoes and a side of sausage. I was not a fan of the sausage, over seasoned, not my style. Omelette, toast and potatoes were served barely warm. My mom loved the coffee! We’ll try lunch next time. Waitress was attentive and caring, great service from her!

Atmosphere: 4

Food: 3

Service: 5

Michael Gorombol

This place is so frustrating. The food is always on point but the service is consistently terrible. It takes forever just to get seated then at least another 5 minutes until your server comes to take drink orders. After that settle in to wait for your food. There doesn’t ever seem to be anyone running the place just a few servers walking around aimlessly trying to keep the place going. Seems like a very simple fix with a manager or at least a hostess to sit people.

Atmosphere: 3

Food: 4

Service: 1

Shawn Gusciora

Fun atmosphere including indoor and outdoor seating. Great variety in menu with delicious options. Loved the breakfast tacos!

Atmosphere: 5

Food: 5

Service: 5

Alyssa Martin

Delicious food, great service!

Atmosphere: 5

Food: 5

Service: 5

Atty White

I can't judge the food because we were unable to order anything. Yes, it was a busier morning. But after watching 2-3 servers stand and chat with one another, and another server walk directly past us and greet a table that came in AFTER US, we got up and walked out. I've been in the industry for 13 years and see this way too often.

Sin'nombre

After checking out the menu online, I chose to visit this place for breakfast. My first impression - It's clean! But it was still a bit too crowded for me. Despite the busy environment, the service was still very good, however - the online menu had not been updated and everything was priced $2 higher than what I was expecting. I was enjoying my meal when suddenly at 10am - Blaring loud music! I now have tinnitus and a migraine from shooting at my friend who was dining with me. He says that I should have given three stars, but I was pleased with the food and that's the most important thing.

Atmosphere: 3

Food: 4

Service: 4

Devon Little

The pancake flight and the breakfast burrito were phenomenal. Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

CLH

We ate outside and even there, the music was very loud. Too loud to eat inside.

Atmosphere: 4

Food: 5

Service: 5

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