McDonald's

1737 Dual Hwy, Hagerstown
(301) 665-9375

Recent Reviews

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Samantha Hudson

Food is constantly wrong and there's literally no point in ordering on the app ahead of time because it takes 20 minutes for it to come out

Atmosphere: 2

Food: 2

Service: 1

Baronn Mack

Check your bag!!! This place is notorious for not getting orders fully delivered to the customer

Atmosphere: 1

Food: 3

Service: 4

HondaRondaXL

Definitely has working A/C so if you get cold fast like I do, bring a light sweater. 🙂
I had breakfast here and was good, the person who brought it did good too. Water nice and cold! Need that on a hot day !
I will come back again to this one.

Atmosphere: 5

Food: 5

Service: 5

Fikertte Mimi1974

This McDonald is the bad costmer servis vary bad the

Merrikate Colvin

I love the experience I get at this store they are always friendly love getting the 4pc strip meal

Atmosphere: 5

Food: 5

Service: 5

Heidi Whisman

First of all got halfway thru the order and couldn’t hear the person talking kept having to repay my order five times. Left the drive thru went inside order and got the whole order wrong I paid for extra pickles the first time and got only two. Now I worked at McDonald’s and know extra pickles ain’t two pickles so I went thru drive thru had to get more pickles and had to pay for it again. This McDonald’s should be shut down. The customer service and the pace of these people. We have to wait five minutes for a cup of pickles and my fries were cold. Brunswick McDonald’s is way better than this place and that’s saying something

Atmosphere: 1

Food: 1

Service: 1

Eric Alexander

This place is freaking insane. Mobile orders mixed with counter orders and too many people servicing drive-through and not enough on the counter. Such long wait times. Super dysfunctional.

Atmosphere: 4

Food: 4

Service: 1

Kayla

The people who work here are very trashy rude people. My boyfriend was getting food on his way home the other night and they took his payment gave him the drinks had him sit there not getting his food while it sat in front of the window for a couple minutes then they handed it to him he said I’m missing my fries they said yeah I know and closed the window. I was just there getting food and the girl on the speaker is rude and argumentative with everyone in front and behind me including myself. This is an every single time thing you’d think the location closer to town would be like this


Atmosphere: 1

Food: 2

Service: 1

Heather Pool

I go here every now and then with my son for lunch. It's usually super clean because of the gentleman named Bobby who works there. He's always friendly and polite to me and my son.

Atmosphere: 4

Food: 4

Service: 5

Monica Jarc

I am not joking! I go out maybe once a month, boy I blew it. Every table filthy, with visible food and drink or whatever, on every single table when asked for one to be cleaned I was told no. Apparently it keeps the riff raf from coming in

Atmosphere: 1

Food: 2

Service: 1

Mega Chad

They have the most friendly est... employees on the morning shift... they know me as Meg but they are the absolute best never a negative word or look always a kind n friendly smile I truly enjoy 😉 â˜ș buying my breakfast lunch n dinner here....they all deserve a raise...

Atmosphere: 5

Food: 5

Service: 5

Uriel Gama

Ordered thru the McDonald’s app. Quick, easy and accurate. You know what you get with these establishments. A little difficult getting in from the intersection, but overall pretty good service.

Atmosphere: 5

Food: 5

Service: 5

K.D. Anno

Lovely souls were sweet to me..a stranded traveler. God bless you all!

Atmosphere: 5

Food: 3

Service: 5

Ryan Pansch

Opened up my cheeseburger and halfway through eating I realized there’s a shirt tag in my sandwich. Needless to say say I called management and the girl who was the manager on duty could’ve cared less. Awful
.

Food: 1

Daile Miller-Presley

Experience

Atmosphere: 5

Food: 5

Service: 5

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