McDonald's
1729 Massey Blvd, Hagerstown
(301) 790-1115
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Took 15 min for order...mgr said because someone ordered 60 nuggets...she should have said something to me....too too long
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Burgers
Place a mobile order through this restaurant only to find out that it was closed before the McDonald's app said it was. No cars in the parking lot and doors were locked. Nobody at the drive-thru.
Atmosphere: 1
Food: 1
Service: 1
Update…. I went for lunch yesterday they ask me to pull up. No one was behind me so I said no. When I refused to pull up the manager gave me my money back. If your worried about your times maybe do your job faster.
Chrisy was awesome. The lady in the blue was mean a yelling. You shouldn't be yelling at employees...
Atmosphere: 1
Food: 1
Service: 1
EVERY SINGLE TIME I come here they have you pull up and wait 10-15 minutes for your food. The worst McDonald’s ever. I always think there’s no way it’ll happen again and it does. Even if you order ahead on the app. And your order still won’t be correct. Doesn’t matter. DO BETTER!!!
Burgers and fries were cold. Sandwiches thrown together in a mess. Girl at drive through acted like it truly burdened her to give us ketchup. Do not recommend!!
Food: 1
Service: 1
Recommended dishes: French Fries, Cheeseburger
Hours say they’re open at 5 so I placed a mobile order just to get there and sit for minutes with no answer. I pull to the pickup window and the sticker says they don’t open until 7. So there’s that.
Food: 5
Food is just awful how are they in business still especially with the cost of this nowadays
Atmosphere: 5
Food: 1
Service: 4
Recommended dishes: French Fries
Employee wiping her nose while preparing food. With the gloves she had on and didn't change them. Got a refund. No thank you
Atmosphere: 1
Food: 1
Service: 1
the workers act like they are so busy but not . got my order wrong and tried to tell me im in the wrong every time i come to this mcdonalds its sum new 🤦🏾♀️DONT RECOMMEND THIS MCDONALDS.!
Atmosphere: 1
Food: 3
Service: 1
Ordered 2 McDoubles cheese and ketchup only. Came out with everything on it. Went inside waited a couple minutes to get service. Requested replacements. Girl came out and said 2 McDoubles only ketchup...they had onions on them. Didn't have time left on lunch break. Left without lunch. Good job McDonald's. Probably the same owner as the one at pilot down the street another joke location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Employees talking each other don't care coutumer waiting for order 👎
Always dirty, customer service is AWFUL and they don't have their stuff together at all. This is the most raggedy mcdonalds I've ever been to
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery. Received no straw for the drink, tried to call to fix a mistake and never got through to the store, and the fries were barely filled. Won't let me post pictures but I took pictures cause the fries were so low.
Atmosphere: 1
Food: 4
Service: 1
This McDonald’s as a whole is just a hot mess. EVERY SINGLE TIME I come here I get pulled up. EVEN when I’m the only one in the drive thru! I got pulled up once here FOR A DRINK! The one time I ordered a meal I actually told them no that I would not pull up. I asked how long it’d be, the lady told me 5 minutes. I said I’ll wait here AND WHAT DO YOU KNOW IT WAS A MATTER OF SECONDS and there was my food. I used to work fast food! That’s why I know what they’re trying to do here. I understand drive thru times but it’s honestly next level just a joke at this establishment. I’m currently sitting pulled along with the 5 cars that were in front of me and all I ordered was a bagel sandwich meal with an iced latte. This issue needs to be fixed or no one will ever want to come here. It’s very frustrating.
Atmosphere: 1
Food: 5
Service: 1
Rather not They need to get orders right and learn to speak English better
Loading...