Take more than half hour for just one sandwich!!!🤯
Atmosphere: 1
Food: 1
Service: 1
David Funk
No body working the front counter. Almost 15 minutes to get food. Another 10 standing around till we left cuz half the food wasn't in the bag. Won't be back at this dump.
Atmosphere: 1
Food: 1
Service: 1
Edson Aldunate
Really bad experience
Atmosphere: 1
Food: 1
Service: 1
Rainbow Trashcan
Hello. I came through the drive through a little bit ago and got two Grinch meals with nuggets. I was told immediately upon ordering that they didn't have ranch, sweet n sour, or big mac sauce, but not that they were out of Grinch salt. When we parked to eat I realized there wasn't any Grinch salt or shaker bags and went inside to request some, when I was told they were out. I requested a refund and retrieved both meals and drinks from the car to receive it. When returning both I apologized for the trouble and said I wouldn't have ordered if I'd known. The manager insisted I pay for a ten piece nugget since we'd eaten three nuggets before realizing the rest wasn't there.
I was not rude, I did not argue, and I agreed to pay for the ten piece meal. Immediately after receiving my refund the manager noticed that one of the pair of socks had been opened, and immediately decided she had to charge me for the socks as well.
I didn't say anything at first, because I didn't want to be rude and I was angry, and before I calmed down enough to speak she began asking me to understand her position and saying that she understood mine as well, and again before I could say anything she decided not to charge me for the socks and to only charge for the nuggets. I paid for the ten piece nugget, she gave me seven (fresh) nuggets in a box to finish the ten piece that we'd eaten three of, and I left.
I only realize now writing this that if she was going to give us 7 fresh nuggets anyway I should only have been charged for a 4 piece nugget and given 1 nugget. Attached below is my receipt from the ten piece purchase.
I understand that they must have been having a busy time, and have dealt with several angry and rude customers throughout the day, but I should have been treated with the same respect I was giving. I had no complaints about paying for what I'd already consumed and mostly wish she'd been less aggressive and rude. The employees were very kind to me, it was only this one manager with grey hair in a high ponytail and an unbuttoned at the top light blue polo shirt. December 6th, Saturday, at about 5:30pm.
Atmosphere: 1
Food: 2
Service: 1
Breeze Ansell
Food was cold, didn’t get everything in our order and gave our order to the car infront of us and had to remake our order which was cold.
Atmosphere: 1
Food: 1
Service: 1
John J
They were out of an item and refused to give us a refund. They gave incorrect refund information and wasted our time. Overall bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Arif Kaya
Worst mcdonalds ever. Rude customer service. Not recommended
Atmosphere: 1
Food: 2
Service: 1
Amari'yon Robinson
Worst McDonald’s ever do not eat here
Atmosphere: 1
Food: 1
Service: 1
akayla monya
Bacon was raw and uncooked
Food: 1
Service: 4
Dante Nova
Smells bad, lobby was dirty. Service was also slow
Quick service on takeout and food was made correctly. I special ordered a couple of items.
Atmosphere: 5
Food: 5
Service: 5
LT Blake
Food is great, service is awesome (no matter who's working, they're always friendly), but no matter how many times I come here, I have to pull out of the drive thru line and wait in one of those parking spots for 10 minutes for my food while I watch people who arrived at the drive thru behind me drive off with their orders, SMH. This would be a 5-star review if this location wasn't so consistently slow.
3 weeks later... still super polite and friendly...aaaaaand still slow. 🤣🤦🏿♀️
Atmosphere: 5
Food: 5
Service: 4
Kyla G
This McDonald’s recently started going downhill. My drink is never filled to the top it’s always half full, When I get nuggets I never get the right amount like someone doesn’t know how to count, and every time I modify my order to add or take something off THEY NEVER DO IT. Those modifications don’t be free half the time and I never get what I paid for. In this economy I rather my money not be played with.
Atmosphere: 2
Food: 3
Service: 2
Linda Blum
Not clean, cold food, lousy fries. Charged. 50c x 2 for a few shreds of lettuce on a burger, and .40c each for 2 cups of water. Will never set foot in this McD again. Hope they feel good about ripping me off for $1.80.
Atmosphere: 1
Food: 1
Service: 1
Jessica Wiles
Superfast and accurate service through the drive through at lunchtime!
Take more than half hour for just one sandwich!!!🤯
Atmosphere: 1
Food: 1
Service: 1
No body working the front counter. Almost 15 minutes to get food. Another 10 standing around till we left cuz half the food wasn't in the bag. Won't be back at this dump.
Atmosphere: 1
Food: 1
Service: 1
Really bad experience
Atmosphere: 1
Food: 1
Service: 1
Hello. I came through the drive through a little bit ago and got two Grinch meals with nuggets. I was told immediately upon ordering that they didn't have ranch, sweet n sour, or big mac sauce, but not that they were out of Grinch salt. When we parked to eat I realized there wasn't any Grinch salt or shaker bags and went inside to request some, when I was told they were out. I requested a refund and retrieved both meals and drinks from the car to receive it. When returning both I apologized for the trouble and said I wouldn't have ordered if I'd known. The manager insisted I pay for a ten piece nugget since we'd eaten three nuggets before realizing the rest wasn't there.
I was not rude, I did not argue, and I agreed to pay for the ten piece meal. Immediately after receiving my refund the manager noticed that one of the pair of socks had been opened, and immediately decided she had to charge me for the socks as well.
I didn't say anything at first, because I didn't want to be rude and I was angry, and before I calmed down enough to speak she began asking me to understand her position and saying that she understood mine as well, and again before I could say anything she decided not to charge me for the socks and to only charge for the nuggets. I paid for the ten piece nugget, she gave me seven (fresh) nuggets in a box to finish the ten piece that we'd eaten three of, and I left.
I only realize now writing this that if she was going to give us 7 fresh nuggets anyway I should only have been charged for a 4 piece nugget and given 1 nugget. Attached below is my receipt from the ten piece purchase.
I understand that they must have been having a busy time, and have dealt with several angry and rude customers throughout the day, but I should have been treated with the same respect I was giving. I had no complaints about paying for what I'd already consumed and mostly wish she'd been less aggressive and rude. The employees were very kind to me, it was only this one manager with grey hair in a high ponytail and an unbuttoned at the top light blue polo shirt. December 6th, Saturday, at about 5:30pm.
Atmosphere: 1
Food: 2
Service: 1
Food was cold, didn’t get everything in our order and gave our order to the car infront of us and had to remake our order which was cold.
Atmosphere: 1
Food: 1
Service: 1
They were out of an item and refused to give us a refund. They gave incorrect refund information and wasted our time. Overall bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Worst mcdonalds ever. Rude customer service. Not recommended
Atmosphere: 1
Food: 2
Service: 1
Worst McDonald’s ever do not eat here
Atmosphere: 1
Food: 1
Service: 1
Bacon was raw and uncooked
Food: 1
Service: 4
Smells bad, lobby was dirty. Service was also slow
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Quick service on takeout and food was made correctly. I special ordered a couple of items.
Atmosphere: 5
Food: 5
Service: 5
Food is great, service is awesome (no matter who's working, they're always friendly), but no matter how many times I come here, I have to pull out of the drive thru line and wait in one of those parking spots for 10 minutes for my food while I watch people who arrived at the drive thru behind me drive off with their orders, SMH. This would be a 5-star review if this location wasn't so consistently slow.
3 weeks later... still super polite and friendly...aaaaaand still slow. 🤣🤦🏿♀️
Atmosphere: 5
Food: 5
Service: 4
This McDonald’s recently started going downhill. My drink is never filled to the top it’s always half full, When I get nuggets I never get the right amount like someone doesn’t know how to count, and every time I modify my order to add or take something off THEY NEVER DO IT. Those modifications don’t be free half the time and I never get what I paid for. In this economy I rather my money not be played with.
Atmosphere: 2
Food: 3
Service: 2
Not clean, cold food, lousy fries. Charged. 50c x 2 for a few shreds of lettuce on a burger, and .40c each for 2 cups of water. Will never set foot in this McD again. Hope they feel good about ripping me off for $1.80.
Atmosphere: 1
Food: 1
Service: 1
Superfast and accurate service through the drive through at lunchtime!
Atmosphere: 5
Food: 5
Service: 5
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