Nikko Japanese Steak & Seafood

I argued back and forth with writing this post because I did love this restaurant very much. My family has been eating here 7 years. We literally come here every Easter, and often throughout the year for different family celebrations. Last year we celebrated our son's birthday and it was a party of 20. Service has always been amazing. I understand Valentine's Day is a busy day. I mentioned to our chef that the rice was very crunchy and it maybe under done. He told me that's the way it always is. I obviously upset him because stopped interacting with the table all together and had a bad attitude afterwards. I was not loud and did not make a big deal. I waited for our waiter and showed her my burnt rice and asked if I could have different rice. I assumed she would just get it cooked from the back or the to go table. She asked if he could do it. He finished cooking the rest of the food which was amazing. He recooked my rice and very much intentionally burned it. It was so dark and didn't even resemble the rice that is normally cooked there. The waiter came over, apologized and said, "You don't have you pay for that. I'm going to take it off your bill". I told her it was okay, I didn't plan on eating it anyways. Again, it's a very busy night, he was probably tired and had worked all night. I was very much willing to just offer grace. However, to burn a whole plate of rice was just rude.

Kid-friendliness: Our two grand daughters ages 2 and 4 loved this place

Recommended dishes: Hibachi Steak, Shrimp Hibachi, Teriyaki Chicken, Hibachi Chicken

Rice and veggies were cold, service was slow, and the biggest complaint was they had someone fixing a door and was running a drill almost the whole time we were there. Not very easy to order and socialize. Celebrating a birthday....not hardly. No apologies or comps on meal. Will not recommend. Poor business.

Atmosphere: 1

Food: 2

Service: 2

Love this place! Best food and the manger is our favorite. Just go get you some good food!

Atmosphere: 5

Food: 5

Service: 5

Floor very slippery. Saw someone fall. Staff made aware, nothing done. Then another customer came in and slipped as well and yelled out how slick the floor was. Still no response from staff. They did not show any concern for their customers and did not wash the very shiny slick floor. Shame on you Nikkos. Bet you would be concerned if you were sued

I will say good there is good and people are nice and all, but they have a built in gratuity, which is why I wouldn’t tip then when the money was getting taken out and my bill was like 36$ they charged me 40$ and some change, which means they added another tip I didn’t put down for, and my friend had the same experience, if there gunna add a tip in the check they shouldn’t expect to get more let alone take without me consenting

Great place for large dinner gatherings. The food was good, not great but good.

Atmosphere: 4

Food: 5

Service: 5

I loved my visit to this restaurant. Food was fresh, staff was friendly and attentive, can't really ask for more. I recommend this place to anyone in a tappan mood.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Steak and Shrimp, Teppan Fried Shrimp and Scallop

Great food, as always!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Steak and Shrimp, Hibachi Steak, Shrimp Hibachi, Hibachi Filet Mignon and Scallop, Hibachi Chicken

Always a blast.. and delicious food too!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Steak and Shrimp, California Roll, Shrimp Hibachi, Hibachi Filet Mignon and Scallop, Hibachi Lobster, Teriyaki Chicken, Hibachi Chicken

Good overall was good for the most part. What I don’t like is how they are unethical as a business. They automatically charge ALL parties 18% gratuity. I have no problem tipping, but it should be honestly disclosed to customers. Totally unethical to place the note about 18% gratuities on the VERY back page of the menu where nothing else is listed and you wouldn’t have known it was there unless specifically pointed out. Very unethical and SHADY to say the least, gives me the scammer vibes. The whole scammer vibe tells me I’ll never be back. Sushi here is not the same as it originally opened, I’m feeling like there had to be a new owner. Example: Florida sunset roll USED to have tiny crunched up sweet potato FLAKES on top of the roll, now the roll has a huge sweet potato chip on top, , literally a whole potatoe chip! bigger than the roll itself making it even impossible to eat together, no care/lack of detail. Seriously has gone down hill from what I can remember. Even the sauce you used the get at the hibachi, it’s now super thin/watered down.

Good food and good time

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Steak and Shrimp

Amazing!
Just amazing...chef Lee and waiter Que let us have an incredible evening. The sushi was very fresh and the roll we ordered was outstanding.
Definitely one of the best places we have been to.

Atmosphere: 5

Food: 5

Service: 5

Fantastic experience. We've visited this restaurant 3 different times and enjoyed every one. This one was with our granddaughter who had never been before. She absolutely enjoyed it and the chef made her experience that much better. The food was delicious and our waitress was on top of things. I highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hibachi Steak and Shrimp, Vegetable Hibachi, Miso Soup, California Roll, Hibachi Steak & Chicken, Hibachi Steak, Shrimp Hibachi, Hibachi Filet Mignon and Scallop, Teriyaki Chicken

Half of the menu wasn't available. The food was pretty good. The service was decent but hard to get a word in sometimes. I think I prefer Oishi.

Atmosphere: 4

Food: 4

Service: 3