Nori Japan
17301 Valley Mall Rd, Hagerstown
(301) 582-5359
Recent Reviews
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We use to love coming here! They cut their portion sizes in half and went up in price. The guy was very rude when we had brought up the concern. I’m talking years, we grew up on this location. For us to have this 1 bad visit we will no longer support their business. I advise everyone to steer away from this spot.
Wait was ridiculous and food was horrible I would strongly suggest not going to this place ever
People are extremely rude and food is low quality never again.
Atmosphere: 1
Food: 1
Service: 1
First time visit this place! Customer service is very bad ! The guy in front desk was rude and argumentative! Most probably this was the last visit ! And won’t come back !
Service: 1
Not even Japanese food. American Chinese at best and terrible Chinese at that.
Atmosphere: 1
Food: 1
Service: 2
Under cooked the chicken. Over cooked the rice. Shrimp that was uncleaned. Do yourself a favor and just buy a frozen Asian dinner if you want a cheap meal. At least you'll avoid the food poisoning. Worst Asian food of my life.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Shrimp and Chicken Teriyaki
Got food poisoning after my most recent visit.
Atmosphere: 3
Food: 1
Service: 3
Was about to order but saw the guy on the grill making food not cover his mouth while he was coughing so we turned around & went elsewhere
Atmosphere: 5
Food: 1
Service: 1
Rice was nasty and bourbon bbq chicken was rock solid hard
Atmosphere: 1
Food: 1
Service: 1
This place was absolutely terrible. Myself and other customers left due to the service. During my recent visit to Nori Japan, I noticed the portion sizes were smaller than expected. When I politely inquired about the possibility of a bit more, I felt the response lacked courtesy and suggested paying for additional servings. It would be beneficial if there could be more flexibility in accommodating customer requests. They were arguing back-and-forth with a woman in front of me. They were also then began to start Going back-and-forth with me. It was such a bad experience, I will never ever recommend this place. Additionally, improving overall politeness in customer interactions could enhance the dining experience for everyone!! It was really heart breaking, I was super Hungry, and this was the only place that seem to spike an interest but after the experience, I will never be returning again. Two people in the picture shown below are VERY when I say very I mean very, carless and have no manorism.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Never ever coming back bad taste , I been in different Japan hibachi restaurants before, dry food , no sauce on the rice at all. If anyone wants a good teriyaki go to the outlet mall really good teriyaki there !
Atmosphere: 1
Food: 1
Service: 1
It's fast-food Japanese food. Nothing distinguishable, because it's made to be accepted by everybody.
This time the teriyaki chicken is horrible.
Food: 1
Amazing food, decent customer service, gives good portions for such a low price, 10/10 would go
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Steak Hibachi, Chicken Teriyaki Dinner, Shrimp and Chicken Teriyaki
I watched a man in the kitchen mixing a giant bowl of noodles with his hands with no gloves on, and then immediately go over and stick his hands into a sink full of dish water, and then go back to preparing food.
Food: 1
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