Nori Japan

17301 Valley Mall Rd, Hagerstown
(301) 740-8650

Recent Reviews

khalil brock

Rice was nasty and bourbon bbq chicken was rock solid hard

Atmosphere: 1

Food: 1

Service: 1

Vendula Volak

This place was absolutely terrible. Myself and other customers left due to the service. During my recent visit to Nori Japan, I noticed the portion sizes were smaller than expected. When I politely inquired about the possibility of a bit more, I felt the response lacked courtesy and suggested paying for additional servings. It would be beneficial if there could be more flexibility in accommodating customer requests. They were arguing back-and-forth with a woman in front of me. They were also then began to start Going back-and-forth with me. It was such a bad experience, I will never ever recommend this place. Additionally, improving overall politeness in customer interactions could enhance the dining experience for everyone!! It was really heart breaking, I was super Hungry, and this was the only place that seem to spike an interest but after the experience, I will never be returning again. Two people in the picture shown below are VERY when I say very I mean very, carless and have no manorism.

Atmosphere: 1

Food: 1

Service: 1

David Alviso

Never ever coming back bad taste , I been in different Japan hibachi restaurants before, dry food , no sauce on the rice at all. If anyone wants a good teriyaki go to the outlet mall really good teriyaki there !

Atmosphere: 1

Food: 1

Service: 1

gostartraveler

It's fast-food Japanese food. Nothing distinguishable, because it's made to be accepted by everybody.

E M

This time the teriyaki chicken is horrible.

Food: 1

Daniel Durboraw

Amazing food, decent customer service, gives good portions for such a low price, 10/10 would go

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Steak Hibachi, Chicken Teriyaki Dinner, Shrimp and Chicken Teriyaki

Rachel

I watched a man in the kitchen mixing a giant bowl of noodles with his hands with no gloves on, and then immediately go over and stick his hands into a sink full of dish water, and then go back to preparing food.

Food: 1

Ozzy they-them

There was a dead bug in their noodles. I ordered a to-go box of orange chicken and lo mein for my younger sister, and never opened the box after the person serving closed it. The box was kept in a bag that remained tied shut except for when taking out the other box of food I ordered and putting it back. The dead bug was from their kitchen. We had to throw the food out and didn't see it until I got home after the mall had closed.Edit: I took out the box of food from the trash, showed them the bug in person, and got a full refund, but they did not apologize. Most likely because of their broken english.

Madison Butts

google says they close at 9, they do not. drove 25 minutes for absolutely nothing. staff were not friendly in letting us know they were closed, as well.

Marcus N.

This place has good food and definitely worth the price. Good luck on your new location.

Helen Joy

The food tastes very old and some of the chicken was both under and over cooked. The service wasn’t that great either

Helen Ugrenyuk

The food tastes very old and some of the chicken was both under and over cooked. The service wasn’t that great either

Thomas “Tommy”

Don’t let the atmosphere fool you, we gave it a try on a whim. They cooked the chicken right after I ordered it, you can’t get any fresher. Extremely good flavor, almost too much to eat in one sitting. On the downside they use Styrofoam containers. I definitely will be back.

K W.

This place had the best chicken teriyaki. And the owner is such a personable, nice dude. Never had a bad experience here.

Misty Sites

Good food workers care for their regulars!!

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