Dirty and filthy like all the other pilots. Fuel is more expensive than across the street from a very clean truck stop.
Jay B.
this pilot has workers who obviously care although everything was not perfect. The store was clean service friendly, and I couldn't be happier.
Matthew U.
Another travel stop along the way, this one was more to use the facilities than for anything else. With this being a travel center it is rather large and offers more of a variety of things inside. There are tons of pumps here and ample parking. Suggestion here is that if you get fuel and plan to go inside, move your vehicle. Not only is it the polite thing to do, but it saves you the walk through the busy lot (and it is a fairly big walk to the door). Inside it feels huge. Lots of items on the shelves in the convenience store portion of the building. What is odd about this place is the location of the other amenities that are advertised within. The Cinnabon location is basically a kiosk right as soon as you walk in the door. It gives the place that sweet smell. Then the Subway is in the same building but more so by itself. It feels like it is separated, but in reality it is all the same building. They put a lot in here since it is a travel center, and it serves its purpose. As far as the facilities. Decent. I can't speak about the showers as I am not a trucker, but the bathrooms for use were decent and seemed to be well taken care of.
Michael C.
The showers were absolutely disgusting and barely done. Twice I got a shower here and both times there were pubes on the toilet a lot with pee stains on the seat. Showers felt slimy and the towels smelled bad. Fire whoever cleans the showers!!! We drivers don't deserve that crap. Absolute laziness!
Guy J.
I stopped into the Pilot Travel Center on January 15, 2022 at 3:45 pm, and there were several issues. First, the bathroom was filthy. Second, the COVID protocols were non-existent: people loitering around without masks and none of the employees were wearing masks. Finally, placing political stickers on store equipment was beyond offensive. I understand that people don't like all politicians, but to defame one because it's popular to do in your area? You've lost a customer, especially one who drives past this station at least 6 times a month.
Rachel F.
Unmasked workers including one of the cashiers who kept hers under her chin the whole time. Customers too. Avoid until after covid!
Steve B.
My issues with this gas station are 100% COVID related. There was no loitering and the gas station was clean. They have good signage from I-70. I am concerned as to why this store's manager is not enforcing CDC masking guidelines & choosing to risk the life of Pilot's customers & employees. I'm referring to the store on French Lane near I-70. I purchased gas at the pump & paid with my credit card. The pump was not printing receipts, so I needed to go inside the store for a print out (not refilling the paper is the least of their problems). Since I was in the store, I was planning on also purchasing food, soda & new phone cable. When I got inside the store, the workers WERE wearing a mask but most customers were NOT wearing a mask and NOT social distancing. I got my receipt & left. I'm NOT risking my health over chips, soda & a cable. If I don't feel safe - I just cannot shop at this store. My question is why can't the store manager enforce the mask mandate? No shirt, no shoes, no mask, no service. How hard is this? Doesn't Pilot want to be an active participant in saving American lives? Are they afraid it's going to cost business? If one of the minimum wage clerks gets COVID at work what happens to her family?
Jesus A.
If all the pilots had this type of staff it would be great , I wants to thank stephanie (manager) for her great help, she was very patient, kind and very loving person, thanks for your great generosity. until next time
Ryan M.
During COVID none of the staff were wearing masks properly and many of the guests weren't either. Hazardous.
Dirty and filthy like all the other pilots. Fuel is more expensive than across the street from a very clean truck stop.
this pilot has workers who obviously care although everything was not perfect. The store was clean service friendly, and I couldn't be happier.
Another travel stop along the way, this one was more to use the facilities than for anything else. With this being a travel center it is rather large and offers more of a variety of things inside. There are tons of pumps here and ample parking. Suggestion here is that if you get fuel and plan to go inside, move your vehicle. Not only is it the polite thing to do, but it saves you the walk through the busy lot (and it is a fairly big walk to the door). Inside it feels huge. Lots of items on the shelves in the convenience store portion of the building. What is odd about this place is the location of the other amenities that are advertised within. The Cinnabon location is basically a kiosk right as soon as you walk in the door. It gives the place that sweet smell. Then the Subway is in the same building but more so by itself. It feels like it is separated, but in reality it is all the same building. They put a lot in here since it is a travel center, and it serves its purpose. As far as the facilities. Decent. I can't speak about the showers as I am not a trucker, but the bathrooms for use were decent and seemed to be well taken care of.
The showers were absolutely disgusting and barely done. Twice I got a shower here and both times there were pubes on the toilet a lot with pee stains on the seat. Showers felt slimy and the towels smelled bad. Fire whoever cleans the showers!!! We drivers don't deserve that crap. Absolute laziness!
I stopped into the Pilot Travel Center on January 15, 2022 at 3:45 pm, and there were several issues. First, the bathroom was filthy. Second, the COVID protocols were non-existent: people loitering around without masks and none of the employees were wearing masks. Finally, placing political stickers on store equipment was beyond offensive. I understand that people don't like all politicians, but to defame one because it's popular to do in your area? You've lost a customer, especially one who drives past this station at least 6 times a month.
Unmasked workers including one of the cashiers who kept hers under her chin the whole time. Customers too. Avoid until after covid!
My issues with this gas station are 100% COVID related. There was no loitering and the gas station was clean. They have good signage from I-70. I am concerned as to why this store's manager is not enforcing CDC masking guidelines & choosing to risk the life of Pilot's customers & employees. I'm referring to the store on French Lane near I-70. I purchased gas at the pump & paid with my credit card. The pump was not printing receipts, so I needed to go inside the store for a print out (not refilling the paper is the least of their problems). Since I was in the store, I was planning on also purchasing food, soda & new phone cable. When I got inside the store, the workers WERE wearing a mask but most customers were NOT wearing a mask and NOT social distancing. I got my receipt & left. I'm NOT risking my health over chips, soda & a cable. If I don't feel safe - I just cannot shop at this store. My question is why can't the store manager enforce the mask mandate? No shirt, no shoes, no mask, no service. How hard is this? Doesn't Pilot want to be an active participant in saving American lives? Are they afraid it's going to cost business? If one of the minimum wage clerks gets COVID at work what happens to her family?
If all the pilots had this type of staff it would be great , I wants to thank stephanie (manager) for her great help, she was very patient, kind and very loving person, thanks for your great generosity. until next time
During COVID none of the staff were wearing masks properly and many of the guests weren't either. Hazardous.
Don’t forget your Cinnabon
Restaurantji Recommends
Small truck stop. Clean and friendly, but very little parking.
It's nice they have a Subway here.
At 1 pm on a Sunday in May there were 3 or 4 open parking spaces. There is another Pilot 4 miles away on I-81.
been there wouldnt stop again
I would not buy fuel here cause jimmy haslam is a criminal and every driver should boycott buying fuel at this company