Popeyes Louisiana Kitchen
1382 Dual Hwy, Hagerstown
(301) 791-0398
Recent Reviews
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The dining room is always closed for no reason! Its 8pm on a Tuesday night and they close at 10 pm. Drive through line is always out to the street. Employees are just standing around inside.
Atmosphere: 1
Service: 1
Popeyes failed me today on 3/9/25
Yes it was close to closing time. But still on clock. No excuse to employees Boo! My husband ordered me red beans and rice. All I received was red beans! Not acceptable! If I could give zero stars I would..
Waited 25 mins for Spicy Chicken on a Sunday at 2pm. Your telling me nobody else ordered any Spicy chix with the 20 people that came and went between then? SMFH. Never ordering from here again.
Atmosphere: 1
Food: 5
Service: 1
Who ever the woman is at the drive thru is - she needs to go home for the night! Your attitude was enough for me to never come back to that location again
It wasn't what I expected
Food: 3
Service: 3
Food was excellent as usual. It's our favorite place to get chicken. The spicy chicken sandwich, mac and cheese, and coleslaw are excellent.
Food: 5
Very good counter service
Atmosphere: 4
Food: 4
Service: 4
nearly every time we order from here, something is missing or wrong. this time i ordered boneless wings with garlic Parmesan, fries, ranch, and one of the seasonal drinks, and the boneless wings were dry and stale as hell, there was no ranch, and the drink was a normal sweet tea instead of the one i ordered. there's also been multiple times where they've forgot whole sandwiches
Food: 2
Service: 1
Quick friendly service, good food
Atmosphere: 5
Food: 5
Service: 5
I asked them for two thighs and nothing else. Twice. They got it wrong. Twice.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I am visiting MD for a few weeks. I have been to several Popeye’s but this one, by far , is the best one I have been to. The staff was courteous, friendly and efficient. I went during lunch time and during dinner time and the expert was the same. The food was fresh, hot and flavorful. The atmosphere was friendly and welcoming and the establishment was very neat, clean and in good order. I even had to use the restroom and it was very clean and well stocked. 10/10 recommend.
Atmosphere: 5
Food: 5
Service: 5
Food is good , manager is rude with the fuzzy hair. .most staff are rude, I feel sorry for them. It's sad to be as angry/annoyed / rude... ect,
Smile and the world smiles with you, cry and you cry alone.”
Atmosphere: 1
Food: 5
Service: 1
Chicken strips were very tough even hard to pull apart.The joint employs nothing but illegals.
Atmosphere: 1
Food: 1
Service: 2
Chicken was burnt fries cold no butter for biscuits or plastic ware
Atmosphere: 1
Food: 1
Service: 5
Took them 25+ minutes to get a 12 piece nugget meal together. Went inside to check on the order status and the service was horrible. No one was eager or in a hurry to help. Terrible service.
Service: 1
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