Subway
1449 S Potomac St, Hagerstown
(301) 393-9280
Recent Reviews
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One word DISGUSTING. This is by far the worst food I’ve ever eaten. I wouldn’t feed it to my dog. I ordered through the app the $6.99 foot long special. I immediately called requesting to speak to a manager awaiting a call back. I had to throw the food away waste of hard earned money in this economy. In addition the order wasn’t prepared correctly and drenched with vinaigrette dressing which I requested on the side.
Food: 1
Ordered via the app a couple days ago. When I picked up the two subs, I was given two six inch subs instead of the two twelve inch subs I ordered. I had to wait while they made another sub, and when I opened the subs later that day there was almost no meat on them - I ordered and paid quite a bit more for double meat. I went to a different Subway today and made the same order, I got at least 3 times as much meat on the subs. Avoid this Subway location - they try to save money by giving you less food than you ordered. And when you order to go, you have no recourse - they know this - scam artists.
Atmosphere: 5
Food: 1
Service: 1
Chris was a great help, wonderful customer service ! Give the guy a raise !
Atmosphere: 5
Food: 5
Service: 5
I go to this Subway about once a week. Usually receive good service until today. A young lady waited on my friend and I. She had shoulder length dark hair and extremely poor customer service skills.Even though we were about 2 feet away at best, she forgot what I asked for. She then wrapped both of my friend and I subs very sloppy ( paper falling off).During this time a truck driver came in and told her she didn't cut his sub in half and it was difficult to eat.There were no apologies to any of us.Will need to find another Subway that has some people skills.
Parking: Parking is difficult.
Atmosphere: 4
Food: 4
Service: 1
Hey its a subway
The attention is always excellent. Kind and warm. Ah! And the sandwiches mmmh!!!
Atmosphere: 4
Food: 5
Service: 5
So we got a few subs and a bowl here for lunch and all the cucumber were slimey and had to be removed before we could eat. Also we ask for light mayo and extra lettuce on one sub but wasn't follow. This was a picked up order so didn't find out until we got back home.
Atmosphere: 3
Food: 2
Service: 4
I come here all of the time. Very nice and clean.
Atmosphere: 4
Food: 5
Service: 5
Had to wait on the only employee to get done smoking so she could come make our food with a line behind us. Had to ask multiple times what we wanted on simple subs and still put the wrong stuff on while standing right in front of us.. First time to this location, and I do not recommend it unless you need gas and food.
Atmosphere: 3
Food: 4
Service: 1
Inside the pilot so the wait is real. Idk if they was on break or what. Then when showed up felt like I disturb them.... go thru drive thru for Mc Donald's at this location
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Cookies
Restaurantji Recommends
This woman makes the best subs in noth America ? driver
Atmosphere: 5
Food: 5
Service: 5
I always love going to subway ...always friendly staff and fresh food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey
The customer service is very rude. The young girl work over there. She have no respect to customer and how to talk
This Subway has sweet peppers that make the sandwiches even better.
Want to give a huge shout out to mrs.pam on the night shift at the subway on Sharpsburg pike Hagerstown she is aways alone with no help and lots of work and she is always so nice and pleasant and does a great job making our subs in a friendly,timely manner she doesn't just slap it together and send us on our way with a big mess thank you mrs.pam you are the only reason we drive the extra distance to come to that store. We will see you again soon you deserve a big raise so I hope your boss sees this that place is lucky to have you
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