Subway

17301 Valley Mall Rd Unit #0573, Hagerstown
(240) 513-6264

Recent Reviews

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Mi Be

The prices here are outrageous I spent 18$ on two 6 inch subs. They don't even offer free water. The lady working tye sub line didn't speak very loud nor did she really seem like she knew what she was doing, May have been new but I don't know. The manager on duty seems very unfriendly and not willing to even greet you when you walk up, then after standing there she still didn't even address us or ask if we needed help. I would avoid this location by all means until they get some new employees and bring their prices back down to earth. Not to mention they don't participate in any of the current subway promos or coupons. Best advice.....just go somewhere else.

Atmosphere: 1

Food: 2

Service: 1

Becky Gonder

I went in there and got 2 ultimate BMT subs, the only thing that I got on them was mayonnaise onion and tomato on the one sub and the other sub was just tomato and Italian dressing they charged me $42 for those two subs and when I asked for a footlong cookie she says to me oh no you have to order that online we can't just sell you one out of the store very very disappointed in this because I went to the subway in the pilot on 63, they charged me $23 for the same exact subs and told me if I wanted a footlong cookie that I could just get it in the store she never heard of such a thing ordering it online

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Subway Footlong Cookie

Ana Springer

So slow! One worker ? who has no speed. Also the lettuce looked old :(

Atmosphere: 1

Food: 1

Service: 1

Diane Davis

My question: Why do they hide the meats and cheeses under that silver cover?
Is there something that the customer shouldn't see or know?

Atmosphere: 1

Food: 3

Service: 1

Dianne Swahn

Great food

Atmosphere: 5

Food: 5

Service: 5

Anaida Medina

Let's first start off with stating that there is only one person working behind the counter. She is making the sandwiches and she is ringing up people all at the same time so with saying that you're waiting in line for ever to get service and we waited in line for over 30 minutes and there was only four people ahead of us they really need to do something about the number of workers that they have at this establishment and have some backup people when people call out.

Atmosphere: 4

Food: 3

Service: 1

Giraffe Jones

Seriously, how do you screw up a BLT? IT'S THREE THINGS!!!You can't even buy a sandwich anymore.

Atmosphere: 1

Food: 1

Service: 1

Anna Harper

Rude salesperson

Melissa Sheppard

After waiting 5 minutes at the Valley Mall location we were told at 5:45 they were closed. When I asked what time they closed the girl who worked there appeared nervous and hesitated to tell us 6:00. She offered us drinks. 5:40 is plenty of time to make one 6 inch turkey sub.

willisdabiker

Stopped on dinner break and the doors were locked. 415pm on a Tuesday when they advertise they are open. Went to a competitor.

Joe Schildt

Closed at 2pm on a Friday?? WTH

M Russ

After waiting 5 minutes at the Valley Mall location we were told at 5:45 they were closed. When I asked what time they closed the girl who worked there appeared nervous and hesitated to tell us 6:00. She offered us drinks. 5:40 is plenty of time to make one 6 inch turkey sub.

William Stocker

Don’t waste your money here terrible store and employees

Tony Rock

Went here today on my lunch break and they were closed. Doors locked and no hours of operation any where to be seen. On google says they opened at 9 am.. not happy!

Adam Tolson

Closed at noon on a Saturday.Update your hours if you treat your employees so poorly can't keep them on long enough to stay open. Shameful.

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