Food is okay when it's fresh. However, my big concern is a 15-year-old at the mall. Deli gets a clear cup of water from employees for the last 3 months. From several different employees, she has been given a clear cup for water. Water only. They will not give her the Subway cups as it is part inventory.. however, today a child was told twice after asking for a clear cup of water that she's been given from employees here for the last 3 months, I'm assuming it is. The owner stated to the child and the mother. They are not allowed to give any cups as it is part of inventory. I understand this. However if there are clear employee cups. That she has gotten four times a week for the last 3 months. Customer service is disgusting.
All of the employees are amazing. Their customer service is fantastic. Management needs work!
Atmosphere: 1
Food: 3
Service: 1
Chris McConnell
Nobody picks up the phone?? I called like 8 times it ridiculous. I wanted to change something on my order and nobody would pick up the phone. The chicken is so little like they didn’t even try.
Atmosphere: 1
Food: 1
Service: 1
Vivian Simpson
I am handicapped and after getting my mobility cart out and we went inside the mall to find out they do not take coupons..so we left
Mi Be
The prices here are outrageous I spent 18$ on two 6 inch subs. They don't even offer free water. The lady working tye sub line didn't speak very loud nor did she really seem like she knew what she was doing, May have been new but I don't know. The manager on duty seems very unfriendly and not willing to even greet you when you walk up, then after standing there she still didn't even address us or ask if we needed help. I would avoid this location by all means until they get some new employees and bring their prices back down to earth. Not to mention they don't participate in any of the current subway promos or coupons. Best advice.....just go somewhere else.
Atmosphere: 1
Food: 2
Service: 1
Becky Gonder
I went in there and got 2 ultimate BMT subs, the only thing that I got on them was mayonnaise onion and tomato on the one sub and the other sub was just tomato and Italian dressing they charged me $42 for those two subs and when I asked for a footlong cookie she says to me oh no you have to order that online we can't just sell you one out of the store very very disappointed in this because I went to the subway in the pilot on 63, they charged me $23 for the same exact subs and told me if I wanted a footlong cookie that I could just get it in the store she never heard of such a thing ordering it online
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Subway Footlong Cookie
Ana Springer
So slow! One worker ? who has no speed. Also the lettuce looked old :(
Atmosphere: 1
Food: 1
Service: 1
Diane Davis
My question: Why do they hide the meats and cheeses under that silver cover? Is there something that the customer shouldn't see or know?
Atmosphere: 1
Food: 3
Service: 1
Dianne Swahn
Great food
Atmosphere: 5
Food: 5
Service: 5
Anaida Medina
Let's first start off with stating that there is only one person working behind the counter. She is making the sandwiches and she is ringing up people all at the same time so with saying that you're waiting in line for ever to get service and we waited in line for over 30 minutes and there was only four people ahead of us they really need to do something about the number of workers that they have at this establishment and have some backup people when people call out.
Atmosphere: 4
Food: 3
Service: 1
Giraffe Jones
Seriously, how do you screw up a BLT? IT'S THREE THINGS!!!You can't even buy a sandwich anymore.
After waiting 5 minutes at the Valley Mall location we were told at 5:45 they were closed. When I asked what time they closed the girl who worked there appeared nervous and hesitated to tell us 6:00. She offered us drinks. 5:40 is plenty of time to make one 6 inch turkey sub.
willisdabiker
Stopped on dinner break and the doors were locked. 415pm on a Tuesday when they advertise they are open. Went to a competitor.
Joe Schildt
Closed at 2pm on a Friday?? WTH
M Russ
After waiting 5 minutes at the Valley Mall location we were told at 5:45 they were closed. When I asked what time they closed the girl who worked there appeared nervous and hesitated to tell us 6:00. She offered us drinks. 5:40 is plenty of time to make one 6 inch turkey sub.
Food is okay when it's fresh. However, my big concern is a 15-year-old at the mall. Deli gets a clear cup of water from employees for the last 3 months. From several different employees, she has been given a clear cup for water. Water only. They will not give her the Subway cups as it is part inventory.. however, today a child was told twice after asking for a clear cup of water that she's been given from employees here for the last 3 months, I'm assuming it is. The owner stated to the child and the mother. They are not allowed to give any cups as it is part of inventory. I understand this. However if there are clear employee cups. That she has gotten four times a week for the last 3 months. Customer service is disgusting.
All of the employees are amazing. Their customer service is fantastic. Management needs work!
Atmosphere: 1
Food: 3
Service: 1
Nobody picks up the phone?? I called like 8 times it ridiculous. I wanted to change something on my order and nobody would pick up the phone. The chicken is so little like they didn’t even try.
Atmosphere: 1
Food: 1
Service: 1
I am handicapped and after getting my mobility cart out and we went inside the mall to find out they do not take coupons..so we left
The prices here are outrageous I spent 18$ on two 6 inch subs. They don't even offer free water. The lady working tye sub line didn't speak very loud nor did she really seem like she knew what she was doing, May have been new but I don't know. The manager on duty seems very unfriendly and not willing to even greet you when you walk up, then after standing there she still didn't even address us or ask if we needed help. I would avoid this location by all means until they get some new employees and bring their prices back down to earth. Not to mention they don't participate in any of the current subway promos or coupons. Best advice.....just go somewhere else.
Atmosphere: 1
Food: 2
Service: 1
I went in there and got 2 ultimate BMT subs, the only thing that I got on them was mayonnaise onion and tomato on the one sub and the other sub was just tomato and Italian dressing they charged me $42 for those two subs and when I asked for a footlong cookie she says to me oh no you have to order that online we can't just sell you one out of the store very very disappointed in this because I went to the subway in the pilot on 63, they charged me $23 for the same exact subs and told me if I wanted a footlong cookie that I could just get it in the store she never heard of such a thing ordering it online
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Subway Footlong Cookie
So slow! One worker ? who has no speed. Also the lettuce looked old :(
Atmosphere: 1
Food: 1
Service: 1
My question: Why do they hide the meats and cheeses under that silver cover?
Is there something that the customer shouldn't see or know?
Atmosphere: 1
Food: 3
Service: 1
Great food
Atmosphere: 5
Food: 5
Service: 5
Let's first start off with stating that there is only one person working behind the counter. She is making the sandwiches and she is ringing up people all at the same time so with saying that you're waiting in line for ever to get service and we waited in line for over 30 minutes and there was only four people ahead of us they really need to do something about the number of workers that they have at this establishment and have some backup people when people call out.
Atmosphere: 4
Food: 3
Service: 1
Seriously, how do you screw up a BLT? IT'S THREE THINGS!!!You can't even buy a sandwich anymore.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rude salesperson
After waiting 5 minutes at the Valley Mall location we were told at 5:45 they were closed. When I asked what time they closed the girl who worked there appeared nervous and hesitated to tell us 6:00. She offered us drinks. 5:40 is plenty of time to make one 6 inch turkey sub.
Stopped on dinner break and the doors were locked. 415pm on a Tuesday when they advertise they are open. Went to a competitor.
Closed at 2pm on a Friday?? WTH
After waiting 5 minutes at the Valley Mall location we were told at 5:45 they were closed. When I asked what time they closed the girl who worked there appeared nervous and hesitated to tell us 6:00. She offered us drinks. 5:40 is plenty of time to make one 6 inch turkey sub.
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