Subway
18501 Maugans Ave., Suite 103, Orchard Hills Center, Hagerstown
(301) 358-2827
Recent Reviews
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Horrible experience. Placed an order online & my order was canceled due to the owner not accepting the coupon. Placed the ordered twice both got canceled and i only received one refund. I have called the store over 10 times trying to speak with someone and no one will answer the phone.
This place is not worth it to go to!!!! First the employee didn’t understand what I was saying. Then I did an online order to just to get declined by the owner for no damn reason. So now we don’t have the food and our money is gone, maybe we get our refund in a week if not longer. This isn’t nice what they do to the paying customers!!!! I never ever go back there, oh and I was not the only who had that issue today!!!! They should have this on the app who is participating on the deals and who is not!!!! I rather go to Jersey Mike’s!!!!!!
Atmosphere: 1
Food: 1
Service: 1
I loved the service. They make great sandwiches.
Save your money and time
Closes closer to 9 when some associates decide to put everything away yet leaves the “open” sign on until 9:30. At least turn off the sign.
Placed an order for pickup so that I had a lunch before going to work. The payment went through, but apparently the sub was never made because the owner didn't support the coupon code unless I spent more money.
Service: 1
Do not order online they will cancel your order .they do not accept promotions
Atmosphere: 1
Food: 1
Service: 1
Good food, and very nice ladies behind the counter, but terrible franchise! Ordered my food, went in to pick it up only to find out that the owners don’t honor the Subway online deals, they just cancel your order. Folks, get with it! This used to be a great place to order, now I spent way more money than I should have needed too, and waited a lot longer. Disgusting. The poor ladies behind the counter have to deal with all the angry customers as well.
Atmosphere: 1
Food: 5
Service: 1
I tried ordering thru the app and there not honoring the app deals they make , I called and they said the Owner doesn’t participate in their subway app honoring system and deals. This is the second time I ordered and my order got cancelled !
Atmosphere: 1
Food: 5
Service: 1
The service was good, restaurant was clean, comfortable environment and the sandwiches were well-made and tasty. And to my surprise they make pizza which my little one was happy about. Really hit the spot during a brief stop on our family road trip.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This this place is ridiculous why in the hell they have the subway company Franchise and they don’t participate on there coupons or discount ? The owner here must get rid of it if he doesn’t want to accept there coupons or deals .. no wonder why this place it’s always empty..
Atmosphere: 1
Food: 1
Service: 1
My first visit here- the ladies were very helpful and precise on orders. Definitely visit again.
Atmosphere: 5
Food: 5
Service: 5
Toaster has been broken for over a month. No end in sight? All I see is a couple of younger girls working there when I go in, so I’m not optimistic.
Atmosphere: 3
Food: 3
Service: 2
Toaster has been broken for nearly a month. 2nd time in a month coming all the way to this location just to end up having to go somewhere else.
Clean with good food!
Atmosphere: 5
Food: 5
Service: 5
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