Grateful we made a quick stop on the way to Nemacolin! Being a super center, it had everything we needed to continue our trip. It was clean and the self checkout made it easy to get in and out.
Abby K.
It was the day before superbowl, and I was in desperate need of cupcakes. So I put on my crocs and went to Walmart only to find they did not have the cupcakes I wanted, so they went in the back, and found the ones I wanted.
Kerri B.
I'm gonna go ahead and drop this review right here. Your prices are some of the best, but the man working the deli counter this afternoon was not listening to what I wanted. I even showed him when he came around the counter. I wanted the Prima Della white sharp American. I said this about 7 times and hubby said it 2. He still pulled out yellow LOL and started to slice. We just left. I believe the regular guy might have gone to lunch. I will definitely be looking for him before stopping there again.
Cat W.
Refresh our memories with regards to location. We have 4 that we go to within a relatively close drive (30 +/-). Some are better than others. Placement of entrance/exits and restrooms in opposite direction. Only one can find the short multi basket. Used to be two of the Walmart Super Centers that you could find those carts. They're so much better navigating store aisles than those huge carts. Some Walmarts put their supply crates in the middle of the aisles or open a register with the As Seen On TV merchandise and thus unable to see those items. Not all of the Money Centers are open/ one has to track down an employee to come over there to work. Put a working kiosk there.
Rob G.
Consistently out of stock of roughly 1/3rd of the itemd on my grocery list. Why does Wal-Mart have 20 checkout lanes if one or none are open? Self-checkout lanes are an insult to customers. Get rid of them!!!
B D.
This Walmart was clean and clutter free. The bathrooms were also clean and stocked. The employees seemed nice.
Sophia H.
I went to this Walmart hoping to get welcomed with opened arms and this is how they treated me and my mother. Is being a black/multiracial family have always been called misfits it had always been hard being judged by your skin color but anyways that's beside the point. We went there with complete respect until the employees made us feel unwelcome. We were scanning our items as usual and I put a blanket in the bin of stuff we have not scanned (also did I mention one of the employees yelled at me and my mother and told us get out now in a very rude way) and a lady took us and said "Um that didn't get scanned" when it was in the bin for none scanned items. They took us and the scanned all of our items for us and a employee said "we can't trust you kind in our store". That made me feel embarrassed to be my own skin color and if that's how any family of ANY race Is going to be treated please do not go here. Also the manager was very unprofessional and rude to me and my mom. I feel very hurt and sorry for the sick people who think it is okay to be an adult and feel the need to bully it's a shame please don't go here PLEASE
Peter B.
I dont know why I have even mediocre standards for this place but regardless of who I deal with, I'm always amazed at the complete and utter lack of common sense and intelligence, which leaves me extremely unsatisfied and have yet to achieve even sub mediocre standards. This place is insane.
Jamie B.
My previous review was deleted. Because I mentioned the shoplifting issue at this store. It seems that someone stole my right to mention the crime at this store. But hey ho.... The better of the two Wally Worlds in Hagerstown. Everything is clean, the staff are very helpful and all is peachy.
Mark J.
Horrible service. I stopped at the money center at 8:50 am to buy a money order. A line formed with people waiting for the money center to open. Many Walmart employees walking past no one said anything. When it was past 9am when they were supposed to open and numerous employees had walked past with acknowledging us, i tried to get an employees attention. I called her by name as she passed and asked if they would open soon and she completely ignored me. She left her register twice without saying anything. After waiting 45 minutes I get to the window and she tells me that the computer is down and she can't print money orders
Nice store. Never delt directly with a staff member, so no comment in that regard. Only issue I have is store stocking. On the few times I've visited the store. I found frozen food freezers and refrigerator cases in the deli area nearly empty of product. The same applies to other grocery items. Empty shelves. I'm not sure if it's an ordering issue, poor follow up on getting products displayed or business is exceeding projected numbers meaning not enough product is being ordered. What ever the reason. It needs to be corrected. Compairing this location to our Super Walmart. It's a smaller store with a smaller grocery section. For me personally. That's not an issue unless shelves continue to be low on products. Improve this issue and my rating would be a 5.
Gia S.
I certainly didn't like the fact that cashier that waited on us who's nametag said Thomas was rude. This man didn't know how to do a transaction that was paid for by gift card. He also reeked of beer or something.
Nicole R.
Clean facility great selection. Employees are either above and beyond helpful, or extremely rude. Good luck at the customer service desk. Thank you to the helpful employees elsewhere.
Jordan N.
This is for Walmart pick up- each time I have come here to pick up my groceries that were pre-ordered online I have been very pleased to get Dave. This time I got Kathleen and Dave to help load groceries and get me set up with substitutions and what not. They are super busy today and are working very hard! Very pleasant people to work with , very polite and professional and both did not except tips like some younger ones will. Although they totally deserve the extra tip! Good , honest workers are far and few between unfortunately and I think they need to be noticed! So pleased with coming to this location , even though it's further for me - Guilford drive is closer.
McKenna C.
terrible service. needed someone at the jewelry section and took over a half an hour for someone to help us even though they had called two people over to help. ridiculous.
Grateful we made a quick stop on the way to Nemacolin! Being a super center, it had everything we needed to continue our trip. It was clean and the self checkout made it easy to get in and out.
It was the day before superbowl, and I was in desperate need of cupcakes. So I put on my crocs and went to Walmart only to find they did not have the cupcakes I wanted, so they went in the back, and found the ones I wanted.
I'm gonna go ahead and drop this review right here. Your prices are some of the best, but the man working the deli counter this afternoon was not listening to what I wanted. I even showed him when he came around the counter. I wanted the Prima Della white sharp American. I said this about 7 times and hubby said it 2. He still pulled out yellow LOL and started to slice. We just left. I believe the regular guy might have gone to lunch. I will definitely be looking for him before stopping there again.
Refresh our memories with regards to location. We have 4 that we go to within a relatively close drive (30 +/-). Some are better than others. Placement of entrance/exits and restrooms in opposite direction. Only one can find the short multi basket. Used to be two of the Walmart Super Centers that you could find those carts. They're so much better navigating store aisles than those huge carts. Some Walmarts put their supply crates in the middle of the aisles or open a register with the As Seen On TV merchandise and thus unable to see those items. Not all of the Money Centers are open/ one has to track down an employee to come over there to work. Put a working kiosk there.
Consistently out of stock of roughly 1/3rd of the itemd on my grocery list. Why does Wal-Mart have 20 checkout lanes if one or none are open? Self-checkout lanes are an insult to customers. Get rid of them!!!
This Walmart was clean and clutter free. The bathrooms were also clean and stocked. The employees seemed nice.
I went to this Walmart hoping to get welcomed with opened arms and this is how they treated me and my mother. Is being a black/multiracial family have always been called misfits it had always been hard being judged by your skin color but anyways that's beside the point. We went there with complete respect until the employees made us feel unwelcome. We were scanning our items as usual and I put a blanket in the bin of stuff we have not scanned (also did I mention one of the employees yelled at me and my mother and told us get out now in a very rude way) and a lady took us and said "Um that didn't get scanned" when it was in the bin for none scanned items. They took us and the scanned all of our items for us and a employee said "we can't trust you kind in our store". That made me feel embarrassed to be my own skin color and if that's how any family of ANY race Is going to be treated please do not go here. Also the manager was very unprofessional and rude to me and my mom. I feel very hurt and sorry for the sick people who think it is okay to be an adult and feel the need to bully it's a shame please don't go here PLEASE
I dont know why I have even mediocre standards for this place but regardless of who I deal with, I'm always amazed at the complete and utter lack of common sense and intelligence, which leaves me extremely unsatisfied and have yet to achieve even sub mediocre standards. This place is insane.
My previous review was deleted. Because I mentioned the shoplifting issue at this store. It seems that someone stole my right to mention the crime at this store. But hey ho.... The better of the two Wally Worlds in Hagerstown. Everything is clean, the staff are very helpful and all is peachy.
Horrible service. I stopped at the money center at 8:50 am to buy a money order. A line formed with people waiting for the money center to open. Many Walmart employees walking past no one said anything. When it was past 9am when they were supposed to open and numerous employees had walked past with acknowledging us, i tried to get an employees attention. I called her by name as she passed and asked if they would open soon and she completely ignored me. She left her register twice without saying anything. After waiting 45 minutes I get to the window and she tells me that the computer is down and she can't print money orders
Restaurantji Recommends
Nice store. Never delt directly with a staff member, so no comment in that regard. Only issue I have is store stocking. On the few times I've visited the store. I found frozen food freezers and refrigerator cases in the deli area nearly empty of product. The same applies to other grocery items. Empty shelves. I'm not sure if it's an ordering issue, poor follow up on getting products displayed or business is exceeding projected numbers meaning not enough product is being ordered. What ever the reason. It needs to be corrected. Compairing this location to our Super Walmart. It's a smaller store with a smaller grocery section. For me personally. That's not an issue unless shelves continue to be low on products. Improve this issue and my rating would be a 5.
I certainly didn't like the fact that cashier that waited on us who's nametag said Thomas was rude. This man didn't know how to do a transaction that was paid for by gift card. He also reeked of beer or something.
Clean facility great selection. Employees are either above and beyond helpful, or extremely rude. Good luck at the customer service desk. Thank you to the helpful employees elsewhere.
This is for Walmart pick up- each time I have come here to pick up my groceries that were pre-ordered online I have been very pleased to get Dave. This time I got Kathleen and Dave to help load groceries and get me set up with substitutions and what not. They are super busy today and are working very hard! Very pleasant people to work with , very polite and professional and both did not except tips like some younger ones will. Although they totally deserve the extra tip! Good , honest workers are far and few between unfortunately and I think they need to be noticed! So pleased with coming to this location , even though it's further for me - Guilford drive is closer.
terrible service. needed someone at the jewelry section and took over a half an hour for someone to help us even though they had called two people over to help. ridiculous.