Wendy's
950 Dual Hwy, Hagerstown
(240) 648-3002
Recent Reviews
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I always take my person supported to breakfast at Wendy's and the always get our order right. The staff is very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homestyle French Toast Sticks 6 PC Combo, Cheese Fries, Hamburger, Baconator, Jr Cheeseburger – 4 for 4 Meal, Jr Cheeseburger, Breakfast Burrito Bacon, Son of Baconator
As always it's fast food but it's good taste and better quality than most fast food stores
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Dave's Double
Food was extremely dry. Dry fries, dry chicken sandwich, frozen tomato slices.
Service was excellent, it’s unfortunate that Wendy’s has such low quality food.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I am writing to express my concern regarding a food safety issue I observed during my recent visit to your location on 9-25-24 @ 5:30 pm. While I understand that drive-thru orders may take priority, what truly alarmed me was the behavior of one of your staff members, which raises serious hygiene concerns.
While waiting for my dine-in order, I noticed a male employee who was stationed at the back window, handling payments for the drive-thru. Shortly after, I saw this same employee come to the sandwich station to assist with making four wraps for an online order. Unfortunately, he did so without washing his hands, and worse, I saw him scratch his head before proceeding to prepare the food—without wearing gloves.
As a customer, food safety is incredibly important to me, and this situation was both alarming and disappointing. I hope that you will address this matter urgently by reinforcing proper food handling protocols to ensure the safety of your customers.
My favorite place in town for fast kind and efficient service thank you!
This Wendy's is a perfect example of what Wendy should be. I don't particularly go to Wendy's very often. But seems to have a problem with the local homeless.
Atmosphere: 5
Food: 4
Service: 5
Love the chicken nuggets and the biggie bags they offer
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Biggie Bag
This place mediocre at best.
Atmosphere: 3
Food: 4
Service: 4
Decent quick food. fast food doesn't exist any more
Atmosphere: 4
Food: 4
Service: 5
Fast and friendly great food even though they are short staff they still make the customer feel great Thanks Kastle customer service Excellent !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
Restaurantji Recommends
I ordered doordash I received my food it was cold the chicken was old it did not have my toppings on it correctly does cinnamon bun was dry with little topping on it the fries were so old and mushy I will never eat at this Wendy's again
Food: 1
I really enjoy eating at Wendy’s when the food is fresh but the last few times I have been there the bacon on my bacon cheeseburger was not all the way cooked and my Patty was dried out also the fries were at best lukewarm, to top it off they had no lettuce.. the manager was the one to take my order and was extremely rude!
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Bacon Cheeseburger and Fries, Cheese Fries, Classic Chocolate Frosty
Always great food and service.
Best cheese curds...and great staff.
Atmosphere: 5
Food: 5
Service: 5
It's so great to walk into a restaurant and have somebody say hello to you! I hate when I go to get fast food and I have to get the attention of an employee so that I can place my order, and I expect that never happens here! I really appreciate the friendliness!
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