Wendy's
950 Dual Hwy, Hagerstown
(240) 648-3002
Recent Reviews
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Had a mishap with the food. Went in and they were more than welcome to fix the situation.
I have been to this restaurant a couple times to eat. Wendy's is pretty good I think you all know what you're going to get when you go to Wendy's.
Reason why this place deserves five star it's because I'm also a doordasher. I just went up there to pick up an order that was 15 minutes early. First fast food place I've ever been to that had it ready that quickly with a smile.
Not only that but apparently there was a mistake on an order and it resulted in an extra shake being made. I've had a pretty rough day and I don't know if the manager knows it, but just giving me that shake really made a difference in my night.
Wendys, give this place a raise and extra budgeting
Everything was wonderful exception around the road machine.
I always take my person supported to breakfast at Wendy's and the always get our order right. The staff is very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homestyle French Toast Sticks 6 PC Combo, Cheese Fries, Hamburger, Baconator, Jr Cheeseburger – 4 for 4 Meal, Jr Cheeseburger, Breakfast Burrito Bacon, Son of Baconator
As always it's fast food but it's good taste and better quality than most fast food stores
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Dave's Double
Food was extremely dry. Dry fries, dry chicken sandwich, frozen tomato slices.
Service was excellent, it’s unfortunate that Wendy’s has such low quality food.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I am writing to express my concern regarding a food safety issue I observed during my recent visit to your location on 9-25-24 @ 5:30 pm. While I understand that drive-thru orders may take priority, what truly alarmed me was the behavior of one of your staff members, which raises serious hygiene concerns.
While waiting for my dine-in order, I noticed a male employee who was stationed at the back window, handling payments for the drive-thru. Shortly after, I saw this same employee come to the sandwich station to assist with making four wraps for an online order. Unfortunately, he did so without washing his hands, and worse, I saw him scratch his head before proceeding to prepare the food—without wearing gloves.
As a customer, food safety is incredibly important to me, and this situation was both alarming and disappointing. I hope that you will address this matter urgently by reinforcing proper food handling protocols to ensure the safety of your customers.
My favorite place in town for fast kind and efficient service thank you!
This Wendy's is a perfect example of what Wendy should be. I don't particularly go to Wendy's very often. But seems to have a problem with the local homeless.
Atmosphere: 5
Food: 4
Service: 5
Love the chicken nuggets and the biggie bags they offer
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Biggie Bag
Restaurantji Recommends
This place mediocre at best.
Atmosphere: 3
Food: 4
Service: 4
Decent quick food. fast food doesn't exist any more
Atmosphere: 4
Food: 4
Service: 5
Fast and friendly great food even though they are short staff they still make the customer feel great Thanks Kastle customer service Excellent !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy's Hot & Crispy Fries
I ordered doordash I received my food it was cold the chicken was old it did not have my toppings on it correctly does cinnamon bun was dry with little topping on it the fries were so old and mushy I will never eat at this Wendy's again
Food: 1
I really enjoy eating at Wendy’s when the food is fresh but the last few times I have been there the bacon on my bacon cheeseburger was not all the way cooked and my Patty was dried out also the fries were at best lukewarm, to top it off they had no lettuce.. the manager was the one to take my order and was extremely rude!
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Bacon Cheeseburger and Fries, Cheese Fries, Classic Chocolate Frosty
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