Lady at the drive thru window wasn't very pleasant and when we received our food, our sandwiches and drinks were marked showing what they were. We had ta open every sandwich and taste the drinks to see what was what beings we had gotten different drinks and sandwiches
Ashley Ullrich
Probably one of the worst customer service experiences I have had in awhile. The two women working the drive thru were awful. One taking the order through the intercom was clearly annoyed she actually had to take an order. Very snappy and nasty tone. Come to the window, woman proceeds to put her hand out for a payment and says NOTHING. Snatches my card holds the drinks out the window until I grab them hands me my card back with no receipt and walks away. The other woman with the headset then comes, hands over my two bags and proceeds to slam the window shut as soon as I grab the bag giving me no option to ask for a receipt. Neither of the woman spoke a word at the window just made sure to take my payment and hand over food. To top it off the food was clearly old. Luke warm French fries and the meat patties had a crust over the outside showing they had been sitting for at least a couple hours and I ordered no lettuce and seams like they have a pre made burger they ripped the lettuce off and placed the bun back on due to a small piece of lettuce still stuck to the cheese. Same with the burger for my son’s kids meal, old meat probably past the time stamp yet still served by miserable employees. This was on 8/1/25 about 4:45pm since I don’t have a receipt. If your that miserable at your job probably should look for something that makes you happier instead of taking it out on guest.
Food: 1
Service: 1
Wheeler Transport
Service with a smile and fast.
Atmosphere: 5
Food: 5
Service: 5
D Scatliffe
Just ok
Atmosphere: 3
Food: 3
Service: 3
Katelyn Nesselrodte
This place has the best chili! You have to try it!
Atmosphere: 5
Food: 5
Service: 5
Layaa Chanel
If you can , GO TO A DIFFERENT LOCATION . This food has no effort put into it , how do you mess up a burger & fries ? Soggy old cold fried EVERY TIME ! Nuggets stuck together & soggy EVERY time . Do better , even my drink had No flavor , a coke !! How ?!
Atmosphere: 2
Food: 1
Service: 3
Carole South
Had a mishap with the food. Went in and they were more than welcome to fix the situation.
Atmosphere: 2
Food: 2
Service: 5
James Bowman
I have been to this restaurant a couple times to eat. Wendy's is pretty good I think you all know what you're going to get when you go to Wendy's.
Reason why this place deserves five star it's because I'm also a doordasher. I just went up there to pick up an order that was 15 minutes early. First fast food place I've ever been to that had it ready that quickly with a smile.
Not only that but apparently there was a mistake on an order and it resulted in an extra shake being made. I've had a pretty rough day and I don't know if the manager knows it, but just giving me that shake really made a difference in my night. Wendys, give this place a raise and extra budgeting
Penny T
Everything was wonderful exception around the road machine.
Elsie Young
I always take my person supported to breakfast at Wendy's and the always get our order right. The staff is very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homestyle French Toast Sticks 6 PC Combo, Cheese Fries, Hamburger, Baconator, Jr Cheeseburger – 4 for 4 Meal, Jr Cheeseburger, Breakfast Burrito Bacon, Son of Baconator
Service was excellent, it’s unfortunate that Wendy’s has such low quality food.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Alicia Lebonbc
I am writing to express my concern regarding a food safety issue I observed during my recent visit to your location on 9-25-24 @ 5:30 pm. While I understand that drive-thru orders may take priority, what truly alarmed me was the behavior of one of your staff members, which raises serious hygiene concerns.
While waiting for my dine-in order, I noticed a male employee who was stationed at the back window, handling payments for the drive-thru. Shortly after, I saw this same employee come to the sandwich station to assist with making four wraps for an online order. Unfortunately, he did so without washing his hands, and worse, I saw him scratch his head before proceeding to prepare the food—without wearing gloves.
As a customer, food safety is incredibly important to me, and this situation was both alarming and disappointing. I hope that you will address this matter urgently by reinforcing proper food handling protocols to ensure the safety of your customers.
Ashton Lewis
My favorite place in town for fast kind and efficient service thank you!
jon tea
This Wendy's is a perfect example of what Wendy should be. I don't particularly go to Wendy's very often. But seems to have a problem with the local homeless.
Lady at the drive thru window wasn't very pleasant and when we received our food, our sandwiches and drinks were marked showing what they were. We had ta open every sandwich and taste the drinks to see what was what beings we had gotten different drinks and sandwiches
Probably one of the worst customer service experiences I have had in awhile. The two women working the drive thru were awful. One taking the order through the intercom was clearly annoyed she actually had to take an order. Very snappy and nasty tone. Come to the window, woman proceeds to put her hand out for a payment and says NOTHING. Snatches my card holds the drinks out the window until I grab them hands me my card back with no receipt and walks away. The other woman with the headset then comes, hands over my two bags and proceeds to slam the window shut as soon as I grab the bag giving me no option to ask for a receipt. Neither of the woman spoke a word at the window just made sure to take my payment and hand over food. To top it off the food was clearly old. Luke warm French fries and the meat patties had a crust over the outside showing they had been sitting for at least a couple hours and I ordered no lettuce and seams like they have a pre made burger they ripped the lettuce off and placed the bun back on due to a small piece of lettuce still stuck to the cheese. Same with the burger for my son’s kids meal, old meat probably past the time stamp yet still served by miserable employees. This was on 8/1/25 about 4:45pm since I don’t have a receipt. If your that miserable at your job probably should look for something that makes you happier instead of taking it out on guest.
Food: 1
Service: 1
Service with a smile and fast.
Atmosphere: 5
Food: 5
Service: 5
Just ok
Atmosphere: 3
Food: 3
Service: 3
This place has the best chili! You have to try it!
Atmosphere: 5
Food: 5
Service: 5
If you can , GO TO A DIFFERENT LOCATION . This food has no effort put into it , how do you mess up a burger & fries ? Soggy old cold fried EVERY TIME ! Nuggets stuck together & soggy EVERY time . Do better , even my drink had No flavor , a coke !! How ?!
Atmosphere: 2
Food: 1
Service: 3
Had a mishap with the food. Went in and they were more than welcome to fix the situation.
Atmosphere: 2
Food: 2
Service: 5
I have been to this restaurant a couple times to eat. Wendy's is pretty good I think you all know what you're going to get when you go to Wendy's.
Reason why this place deserves five star it's because I'm also a doordasher. I just went up there to pick up an order that was 15 minutes early. First fast food place I've ever been to that had it ready that quickly with a smile.
Not only that but apparently there was a mistake on an order and it resulted in an extra shake being made. I've had a pretty rough day and I don't know if the manager knows it, but just giving me that shake really made a difference in my night.
Wendys, give this place a raise and extra budgeting
Everything was wonderful exception around the road machine.
I always take my person supported to breakfast at Wendy's and the always get our order right. The staff is very friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Homestyle French Toast Sticks 6 PC Combo, Cheese Fries, Hamburger, Baconator, Jr Cheeseburger – 4 for 4 Meal, Jr Cheeseburger, Breakfast Burrito Bacon, Son of Baconator
Restaurantji Recommends
As always it's fast food but it's good taste and better quality than most fast food stores
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Dave's Double
Food was extremely dry. Dry fries, dry chicken sandwich, frozen tomato slices.
Service was excellent, it’s unfortunate that Wendy’s has such low quality food.
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I am writing to express my concern regarding a food safety issue I observed during my recent visit to your location on 9-25-24 @ 5:30 pm. While I understand that drive-thru orders may take priority, what truly alarmed me was the behavior of one of your staff members, which raises serious hygiene concerns.
While waiting for my dine-in order, I noticed a male employee who was stationed at the back window, handling payments for the drive-thru. Shortly after, I saw this same employee come to the sandwich station to assist with making four wraps for an online order. Unfortunately, he did so without washing his hands, and worse, I saw him scratch his head before proceeding to prepare the food—without wearing gloves.
As a customer, food safety is incredibly important to me, and this situation was both alarming and disappointing. I hope that you will address this matter urgently by reinforcing proper food handling protocols to ensure the safety of your customers.
My favorite place in town for fast kind and efficient service thank you!
This Wendy's is a perfect example of what Wendy should be. I don't particularly go to Wendy's very often. But seems to have a problem with the local homeless.
Atmosphere: 5
Food: 4
Service: 5
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