Burger King

Bwi Commerce Park, Hanover
(410) 760-6383

Recent Reviews

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Anh Vu

Visited on January 2, 2026 — Morning Shift

I stopped by this Burger King during the morning shift and had a disappointing experience. The cashier was not friendly, didn’t offer any upselling or suggestions, and made us feel like we were inconveniencing them just by ordering. Overall, it was a very unpleasant visit.

PigeonaLaw

The food is nice and hot the customer service was great I saw the reviews of 1 star but I always try any establishment to see Trust and believe you will get my honest opinions I dont like throwing my money away on bad service or food

Atmosphere: 5

Food: 5

Service: 5

Adam Sweitzer

All soggy, not crispy. The onion rings were blonde instead of brown like they should be, they must know that but still served it. The royal spicy sandwich used to be huge and flavorful. I cant describe how bland and soggy it was. It used to have a great spicy sauce. Chicken fries also not crispy at all. So laaaaame!

Food: 1

Amara Eley

My experience here was honestly disappointing. The food was trash, and on top of that, I didn’t even get my shake because it was out of stock. I would’ve been fine with that if they hadn’t given me a hard time for not wanting a different drink—and then still tried to charge me for the one they didn’t have.
Since it’s the special SpongeBob edition, I asked for the toy, and they made that difficult too. I get that sometimes there are policies, but the attitude and the way everything was handled really threw me off. The whole process felt way more complicated than it needed to be, and the fact that my food didn’t even taste good just made it worse.
Overall, not a good experience. At least the presentation was pretty cool.

Food: 1

Jesse James

I hit this BK on a regular. They make the neatest sandwiches, I mean it looks like the prep person really cares. The meat and condiments are actually centered on the buns.

Atmosphere: 5

Food: 5

Service: 5

Mista V

Breakfast was not hot, sandwich and potatoes! Thats hard to believe first meal of the day. Make sure you not getting leftover from the other day.

Atmosphere: 3

Food: 3

Service: 4

Miami Gene

This location is poisoning people serving bad meat and rotten vegetables me and my kids mother got sick and she currently has food poisoning from eating there on Friday trying to see about if I can pursue a lawsuit

Eric Hildenbrand

Love this location. Staff is super friendly and all my food was perfect. Thanks for your dedication. You all deserve a raise.

Atmosphere: 5

Food: 5

Service: 5

Elijah Warner

Here is a breakdown of my trip to BK. Moral of the story is just go to McDonalds.

7:00 PM: Arrived at BK
7:08 PM: Asked to pull into a parking spot to wait for a $12 order
7:18 PM: The food I had to wait to be “freshly made” arrives cold
7:20 PM: Ask the order be remade. The employees snatch the order out of my car and throw it in the trash. The man working begins screaming and threatening me so I ask to just be refunded since he is so upset having to remake the order.
7:30 PM: The employee leaves the store and chases me into the street all the way to the bank across the street while attempting to grab me.
7:50 PM: Police arrive so I have an incident report to show my bank since the employee refused to refund me after throwing my food away.
8:20 PM: Leave the BK as the employee screams at me
8:35 PM: Arrive at McDonalds
8:37 PM: Got hot food from McDonalds, plus a free pie after telling them my BK horror story

Atmosphere: 1

Food: 1

Service: 1

Kristiana williams

Came in today the lady passing out the orders was very rude nasty poor customer service it's not fair that us paying customer's have to deal with employees like her because you don't wanna work i won't be coming back they need people that wants to work with a smile

Service: 1

Mary-Lawrence Yanniello

Store is fine its the app that sucks and Corp customer service. I picked this location but the app choose one that I used before. Corp wants to give me a $15 credit to add to my app, my order was $27.

Atmosphere: 4

Food: 4

Service: 4

Q Scott

Burgers were cold and not cooked fully

Food: 2

Service: 4

Daisy Harley Jordan

Food is always hot and fresh. I like this location. The wait is reasonable.

Atmosphere: 5

Food: 5

Service: 5

Mary Sanphilipo

Great breakfast options

Atmosphere: 5

Food: 5

Service: 5

Courtney Sanders

Picked up a few mobile orders for the office via the drive thru and was greatly disappointed with the portion given for a small fry. The container wasn't even half full. For the inflated price of the small fry, I would think it would at the very least be filled to the top. I will no longer come to this location or encourage my office mates to order from here.

Atmosphere: 1

Food: 1

Service: 1

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