Papa Johns Pizza

Every time we order we have issues... this is the worst papa johns I have ever had to deal with!!!

Atmosphere: 1

Food: 1

Service: 1

Not too friendly staff.

Atmosphere: 3

Food: 5

Service: 4

I had a very unpleasant experience at this Papa John’s location. The staff was rude and completely ignored me when I came to pick up an order. One employee acted like he was busy with the computer and didn’t even acknowledge I was there. No greeting, no update and he just kept me waiting without saying a word.

This kind of customer service is unacceptable. A simple “I’ll be right with you” would’ve made a big difference. Definitely not coming back!

This place sucks. It take over an hour to get a pizza delivery. My location is within 7 mins of the location. Once the late pizza arrives its cold.

Atmosphere: 1

Food: 1

Service: 1

A 4 mile delivery took 2 hours. Why are you outsourcing to DoorDash? Not only did our food arrive cold but it was missing the drinks.

Atmosphere: 3

Food: 3

Service: 1

Same as what everyone says. Ridiculously long wait time for a few miles away. No apology, no refund, no credit. Nothing.

Atmosphere: 1

Food: 1

Service: 1

over 3 hour wait for a pizza multiple times

Atmosphere: 5

Food: 5

Service: 5

Order from the Papa Johns closer to Odenton, trust me. This site doesn’t guarantee timely delivery and their manager was just down right rude and inconsiderate.

Pizza was great

I only order when there’s 50% off deals (caps or wizards won/scored high) and only do pick up, so I can’t speak to experience with delivery. I order 30-40 minutes beforehand before I go pick up so I am in and out. In the short interactions I have with anyone there, they are attentive and polite. 10/10 when they’re not super busy.

I tend to order my pizzas well done because the supreme needs that extra cook time or the dough is slightly raw sometimes if it isn’t.

7 minutes away, over an hour and a half and delivery still hasn't arrived. called to cancel the order and they hung up on me. called back to cancel the order and the person who picked up the phone wouldn't speak into the phone.

I cannot believe this place hasn't had it's franchise revoked yet.

Just know if you order delivery it will take about an hour and half - two hours. I live 7 minutes from them and it’s not always feasible to put my babies in the car and go pick up. Not sure why it takes so long every time.

Crappy pizza took forever to deliver. Ledo's runs circles around these clowns, avoid this PJ's.

January 2025, Hanover, MD location. Worst Pizza 🍕 Ever!!! It turned into 🐕 food for my pup. I can't believe they sent me this pizza. I had to call three times to get my money ($31) back after they placed me on hold two times without returning to the call. They said that in 3-4 business days, the money would return to my credit card. If not, I'll be there! Look at these Pics (WOW).

I have to start by saying this is the worst pizza I have received from this location. I paid a $5.00 delivery fee and tipped the driver in cash. I got a burnt pizza and ordered extra cheese, but as you can see from the picture, I didn't get any extra cheese. I would have taken this pizza back to the restaurant if it wasn't so close to game time. P.S. I didn't see the pizza before my husband grabbed a couple of slices. It's ridiculous that they would serve this to customers.