Starbucks Coffee Company
$ • Coffee Shops
Hours:
7680 Arundel Mills Blvd, Hanover
(410) 796-0936
About Starbucks
Customers' Favorites
Starbucks Reviews
Love my local Starbucks and thank you for supporting our St. Mark United Methodist Church Community Day. Couldn’t thought of a better way to start off our Shed-it morning.
The staff was friendly and my drink was properly prepared. The inside was clean and the music was inviting. The area right outside of the store is extremely dirty. The outside of such a great establishment should match the inside. The exterior could deter a prospective patron.
The staff is great! However there was trash all over the place because there was not a trash can nearby. � Probably won’t go back.
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company offers a generally positive experience, highlighted by friendly and attentive staff who provide excellent customer service. One staff member, in particular, was praised for making the customer feel like they were at a 4-star dine-in restaurant, asking detailed questions and ensuring each order was made perfectly. The drinks are often prepared well, with fast delivery and careful assembly, such as a hot beverage being delivered without spills and with a tight lid. Despite these positives, some issues affect the overall experience. There are concerns about the property manager not addressing panhandlers outside the store, which has led some customers to choose not to return until the situation improves. Additionally, product availability is inconsistent, especially on weekends, with items like plant-based milks, vegetarian sandwiches, and certain teas often out of stock, making it difficult for regular customers to get their usual orders. The location is appreciated for its cleanliness and efficiency but faces challenges with long lines and stock shortages. Overall, the staff’s kindness, especially during moments of spilled coffee, and the quality of drinks stand out as key strengths, though addressing outside concerns and inventory issues could enhance the experience further.