The customer service is bad and the food quality matches that as well. Don't try coming in within an hour of the closing time because they will tell you they ran out of things so they don't have to serve you.
Asteria Lol
gave me a big piece of opinion plus the top on an avocado and i didn’t even get guac and they have no sour cream?
Atmosphere: 1
Food: 1
Service: 1
ÝÎÝÎ ĞÓČHĚŹ
I love the burritos here.
Atmosphere: 5
Food: 5
Service: 5
OSCAR ROLANDO CRUZ
Very good Mexican
Atmosphere: 5
Food: 5
Service: 5
Laila Thompson
The worker decided to greet me to the restaurant by announcing to me that they were all out of cheese and I couldn’t help but to notice all of the workers were setting up for closure even though the hours posted stated 10:00 am - 10:00 pm. Even though, I was taken back I decided to still proceed unfortunately. After, making the customer”s in front of mine food, my food, and then closing out the customer in front of me . She then proceeded to wipe her had with the same pair of gloves she used to serve across the counter and then attempted to prepare my boyfriend’s food because I noticed this and he clueless , I politely asked her to change her gloves before preparing his food she then turned to her coworker and aggressively said something in a Spanish language and then proceeded to walk away. Thank you to the Second Lady that came over after the incident. I am disgusted and at this point management needs a new training system on basic customer services
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chips, Burrito Bowl
Laila T.
The worker decided to greet me to the restaurant by announcing to me that they were all out of cheese and I couldn't help but to notice all of the workers were setting up for closure even though the hours posted stated 10:00 am - 10:00 pm. Even though, I was taken back I decided to still proceed unfortunately. After, making the customer"s in front of mine food, my food, and then closing out the customer in front of me . She then proceeded to wipe her had with the same pair of gloves she used to serve across the counter and then attempted to prepare my boyfriend's food because I noticed this and he clueless , I politely asked her to change her gloves before preparing his food she then turned to her coworker and aggressively said something in a Spanish language and then proceeded to walk away. Thank you to the Second Lady that came over after the incident. I am disgusted and at this point management needs a new training system on basic customer services.
Golden Squad
Worker sharing bad info to discourage selection when ordering. Didn't allow for sample so customer could make own choice. Very nasty tone as well.
Service: 2
DNA Branding
No smiles, no greatings, bad attitude, one scoop of food with your serving got a attitude when asked for more rice. I wasn't happy with my service.
Atmosphere: 3
Food: 4
Service: 2
Oswald J.
I ordered online and the food was beyond bad. I ordered a bowl of extra chicken and rice and got barely any chicken or rice. With the quesadilla I ordered beans and rice and got neither beans nor rice. The quesadilla was burned so badly it was black. Even the chip bag was barely full. Terrible experience. Chipotle has just lost a loyal customer.
Zerihun Mulatu
the worst my experience Waiters cheating disrespectful
Drink machine is always empty and dining area needs cleaned.
Atmosphere: 3
Food: 3
Service: 5
Carolyn Polite
Superb service and customer focused. Thanks!!!Parking: Easy to get in and easy to get out of the mall or the parking lot.Wheelchair accessibility: Frome the outside or the inside the choice is yours.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Shun Yang
Delivery order was incorrect two in a row.First time missing 2 chip and a whole bowl. Second time missing 2 chip. If you don’t have chip consider calling me and cancel the order?Why create a situation where you lost money, I don’t get my food and delivery person lost tip because of the refund?The food is also super watery, what did your guys do to it ????
Atmosphere: 1
Food: 1
Service: 1
Aaron Lipford
The service was poor, the employees was doing more talking to each other than serving the customers!. Then when it came to paying for my order, the Cashier was rude. And just slid me my food to me like she was in a rush to go so where!.
Atmosphere: 2
Food: 4
Service: 2
Capt Khan
It is the best option for Asians living or visiting America .Its cheaper and fits the taste.
The customer service is bad and the food quality matches that as well. Don't try coming in within an hour of the closing time because they will tell you they ran out of things so they don't have to serve you.
gave me a big piece of opinion plus the top on an avocado and i didn’t even get guac and they have no sour cream?
Atmosphere: 1
Food: 1
Service: 1
I love the burritos here.
Atmosphere: 5
Food: 5
Service: 5
Very good Mexican
Atmosphere: 5
Food: 5
Service: 5
The worker decided to greet me to the restaurant by announcing to me that they were all out of cheese and I couldn’t help but to notice all of the workers were setting up for closure even though the hours posted stated 10:00 am - 10:00 pm. Even though, I was taken back I decided to still proceed unfortunately. After, making the customer”s in front of mine food, my food, and then closing out the customer in front of me . She then proceeded to wipe her had with the same pair of gloves she used to serve across the counter and then attempted to prepare my boyfriend’s food because I noticed this and he clueless , I politely asked her to change her gloves before preparing his food she then turned to her coworker and aggressively said something in a Spanish language and then proceeded to walk away. Thank you to the Second Lady that came over after the incident. I am disgusted and at this point management needs a new training system on basic customer services
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Chips, Burrito Bowl
The worker decided to greet me to the restaurant by announcing to me that they were all out of cheese and I couldn't help but to notice all of the workers were setting up for closure even though the hours posted stated 10:00 am - 10:00 pm. Even though, I was taken back I decided to still proceed unfortunately. After, making the customer"s in front of mine food, my food, and then closing out the customer in front of me . She then proceeded to wipe her had with the same pair of gloves she used to serve across the counter and then attempted to prepare my boyfriend's food because I noticed this and he clueless , I politely asked her to change her gloves before preparing his food she then turned to her coworker and aggressively said something in a Spanish language and then proceeded to walk away. Thank you to the Second Lady that came over after the incident. I am disgusted and at this point management needs a new training system on basic customer services.
Worker sharing bad info to discourage selection when ordering. Didn't allow for sample so customer could make own choice. Very nasty tone as well.
Service: 2
No smiles, no greatings, bad attitude, one scoop of food with your serving got a attitude when asked for more rice. I wasn't happy with my service.
Atmosphere: 3
Food: 4
Service: 2
I ordered online and the food was beyond bad. I ordered a bowl of extra chicken and rice and got barely any chicken or rice. With the quesadilla I ordered beans and rice and got neither beans nor rice. The quesadilla was burned so badly it was black. Even the chip bag was barely full. Terrible experience. Chipotle has just lost a loyal customer.
the worst my experience Waiters cheating disrespectful
Atmosphere: 4
Food: 1
Service: 1
Recommended dishes: Burrito Bowl
Restaurantji Recommends
Drink machine is always empty and dining area needs cleaned.
Atmosphere: 3
Food: 3
Service: 5
Superb service and customer focused. Thanks!!!Parking: Easy to get in and easy to get out of the mall or the parking lot.Wheelchair accessibility: Frome the outside or the inside the choice is yours.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Delivery order was incorrect two in a row.First time missing 2 chip and a whole bowl. Second time missing 2 chip. If you don’t have chip consider calling me and cancel the order?Why create a situation where you lost money, I don’t get my food and delivery person lost tip because of the refund?The food is also super watery, what did your guys do to it ????
Atmosphere: 1
Food: 1
Service: 1
The service was poor, the employees was doing more talking to each other than serving the customers!. Then when it came to paying for my order, the Cashier was rude. And just slid me my food to me like she was in a rush to go so where!.
Atmosphere: 2
Food: 4
Service: 2
It is the best option for Asians living or visiting America .Its cheaper and fits the taste.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl